Question posted by fivestar3006 on March 8th, 2012
Cancelling And Re-booking A Flight. Why Didn't I Get A New Trip Id #?
Look I don't understand your polices, but I booked a trip from Melbourne Florida to Pittsburgh Pennsylvania on 2/29/12, I had to cancel that trip, but yesterday I rebooked this similar flight from Melbourne Florida to Pittsburgh, Pennsylvania for these dates: Departing Melbourne Florida on April 27, 2012 to Pittsburgh Pennsylvania, return flight on May 1, 2012. Now I did not get a new "Trip ID #", so therefore I am writing to C/S to get a definitive answer about this flight. First, the C/S person told me that there would be only @ $90 charge for the rebooking because the new flight on April 27 - May 1, 2012. I did not receive a NEW (TRIP ID NUMBER). Please clarify if it is ok with the airlines that I use the old trip ID#. Flight # out of Melbourne Delta #2005 (need and asle seat for health reasons)_Atlanta Flight # 1295 arriving Pgh. @ 11:19 am.
Return back to Melbourne May 1, 2012 Delta # 240 departing at 12:00 noon arriving in Atlanta @ 1:43, Delta Flight #2195. Arriving Melbourne, Florida @ 4:57 pm.
So why have I not received a new Trip ID #. What I have received from C/S doesn't look like anything I have ever received from Delta Airlines. I DO NOT want to encounter an issue when I go to use these tickets. I want to know I am confirmed on these flights with assigned seats.
Thank you for your immediate attention to this request.
Sandra M. Hoffmann ([email protected])
Reference Trip ID # 320597746252 cancelled and re-booked.
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