Question posted by ausb07 on February 29th, 2016
Im Not Recieved The Confirmation Hotel Puteri Pancific In Johor
Please Sent All The Confirmation Under My Name Nor Liza Mat Nayan And Faizzal Mohamad Nordin 25/05/2016-28/5/2016 For 2room And Other 6 Room Under Nor Liza Mat Nayan
Current Answers
Answer #1: Posted by TommyKervz on March 1st, 2016 12:37 AM
I'm not sure if you have got this sorted out yet but Trivago is just a price comparison site so will not have any of your details or be able to help. They just show who is giving the best deals at the time then they switch you through to the site giving that deal. In your case that sounds like Puteri Pancific, especially as your confirmation came from them. It sounds like who you spoke to did not really understand this so I would suggest you call them up and hope you get somebody else as they are the only ones who can amend this booking.
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