Question posted by dayk2 on October 19th, 2015

3 Calle Arganzuela Madrid

We booked Apartment Calle Arganzuela no.3 through you from the 4th october to the 7th October, we now need to contact them as we have been charged twice, can you give us any details? Thank you in advance - Keith Day

Current Answers

Answer #1: Posted by TechSupport101 on October 19th, 2015 4:55 AM
This answer was accepted by the poster of the original question.
TechSupport101

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Trivango says,

You will need to contact the booking site you booked the hotel with for any queries regarding your reservation. You can find the contact details of popular booking sites on trivago by clicking here.

To identify which booking site you used, you should be able to find its name on your booking confirmation email. Please double-check your spam folder should you not have received one.

If you cannot find your confirmation email, you can always search on trivago for the hotel and dates you booked to identify the booking site you made your reservation with. You may also be able to find more information by looking in your internet browser history for the day you made the booking.

You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment.

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