Question posted by Kennethhelms98 on March 12th, 2016

How Can I Call Customer Service?

i booked a room an the hotel was booked for the hole weekend an the app still charged my card.

Current Answers

Answer #1: Posted by TechSupport101 on March 12th, 2016 9:03 AM
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,345
90
points
Hi. Trivago is a hotel search and price comparison website and hence it is not actually involved in the booking. You will need to contact the booking site you booked the hotel with to change or cancel your reservation. You can find the contact details of popular booking sites on trivago by clicking here. To identify which booking site you used, you should be able to find its name on your booking confirmation email. Please double-check your spam folder should you not have received one. If you cannot find your confirmation email, you can always search on trivago for the hotel and dates you booked to identify the booking site you made your reservation with. You may also be able to find more information by looking in your internet browser history for the day you made the booking. You can also try checking your credit card or bank statement, as the name of the booking site you made your reservation with may appear next to the outgoing payment

Similar Questions

New To Triage - Website Issues
I am new to Trivago and I have set up an account and tried to make a reservation all day. However, y...
(Posted by corinnegrandolfo 7 years ago)
How Do I Speak To A Customer Service Rep At Trivago?
The only phone number listed for Trivago has been disconnected. How do I reach someone to inquire ab...
(Posted by lazyriver49 8 years ago)
How Do I Contact Customer Service By Phone
(Posted by knjtimmins 8 years ago)
My Confirmation Email Can Not Be Located For My Booking This Weekend
i want to make sure the hotel I book has my reservation for this weekend
(Posted by bkmace 9 years ago)
What Is The Customer Service Phone Number?
What is the customer service phone number?
(Posted by ATAgirLLu1 9 years ago)
Ask a New Question
Use the box below to post a new question about Trivago.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Trivago Reviews

View thousands of Trivago user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Trivago customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Trivago customer service rankings, employee comments and much more from our sister site.