Turtle Beach Ear Force X42 Support Question
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Question posted by JJonbt on August 29th, 2013
Why Is My Turtle Beach X42 Microphone Not Working
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Related Turtle Beach Ear Force X42 Manual Pages
User's Guide - Page 2
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_2_60b1.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_2_60b1.png)
What's in the Box
X42 Headset with Removable Microphone
X42 Wireless Digital RF Transmitter
XBOX 360 Talkback Cable
Digital Optical Cable
(2) AAA Batteries
TURTLEBEACH.COM
Turtle Beach Sticker
Table of Contents
X42 Headset X42 Transmitter
Overview Using the Transmitter Pairing the Headset and Transmitter Setup XBOX 360® Home Theater Digital Music Players Dolby® Digital Processing ...
User's Guide - Page 3
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_3_7d3f.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_3_7d3f.png)
...6 seconds until the LED stays on when a digital input signal is
communicating with the headset. Then replace the foam cover. X42 Transmitter
12
34
5
6
PAIR
SURROUND ANGLES
SURROUND ON/ OFF
7
8
9
1 ...The LED is selected. (see pg 4).
6 Microphone socket: Insert the removable mic boom
here. The XBOX LIVE chat volume may be lit.
The headset will turn off .
2 Surround Sound LED: ...
User's Guide - Page 4
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_4_88b1.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_4_88b1.png)
...out of range, you hear 2 fast beeps and the LED begins to ensure they work together. For best performance, place the transmitter in this package are "paired", which... in an open area that is on the transmitter turns off . Dual-Band WiFi The X42 uses advanced "Dual-Band WiFi" radio technology to the headset via digital radio frequency (RF) signal, so a direct line of a home theater A/V...
User's Guide - Page 5
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_5_bddb.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_5_bddb.png)
...optical cable before inserting it to connect the optical cable to insert batteries as shown:
Right Ear Cup:
To remove the battery cover, slide downward.
Connect the Transmitter Power
XBOX 360 ...release. CONSOLE
DIGITAL OUT
4. Insert the Microphone Boom:
1
1
Insert the boom so that the holes in
the mic casing and the marker on the headset by pressing and holding the power button ...
User's Guide - Page 6
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_6_22f0.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_6_22f0.png)
...to "Dolby Digital 5.1"
Digital Output
Digital Stereo
Current Setting
Dolby Digital
Dolby Digital 5.1 Dolby Digital 5.1 with the X42 headset. Connecting the X42 transmitter digital output to your home theater system will pass your console's game audio from the transmitter. So if you... A/V receiver digital input, so you can also hear your console on the left ear cup of the headset.
User's Guide - Page 7
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_7_906d.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_7_906d.png)
...by the digital input, the
front
LED turns on to create surround sound in the headset. the industry-standard format for connecting digital music players or other analog sources.
Digital ... Digital
LED
LED
LED
10 Dolby Digital processing recreates 5.1 channel surround sound using the X42 headset so you can be turned on and Dolby Digital processes the channels
to enable the Dolby...
User's Guide - Page 9
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_9_9e7b.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_9_9e7b.png)
X42 Headset Technical Specifications
· 50mm diameter speakers with neodymium magnets · Game audio frequency response: 20Hz - 20kHz, >120dB SPL @ 1kHz · Condenser microphone frequency response: 50Hz - 15kHz · Game audio Dual Band Digital 2.4GHz/5GHz RF wireless reception · Headphone amplifier: Stereo 27mW/ch, THD
User's Guide - Page 10
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_10_2efd.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_10_2efd.png)
Suite 162, Elmsford, NY 10523 Ear Force X42 Wireless Headset TBS-2270-01 2011
We, Voyetra Turtle Beach, Inc.
The user's manual or instruction manual for an intention or unintentional radiator shall caution the user that the changes or modifications not expressly approved ...
User's Guide - Page 11
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_11_893f.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_11_893f.png)
... WARRANTY SERVICE In the USA and CANADA Warranty Service is provided by our TURTLE BEACH OFFICEs and in all computer operating systems or future versions of such operating systems...state to state. Limited Warranty for Turtle Beach Products
Voyetra Turtle Beach, Inc. ("VTB") warrants to the original end-user purchaser ("Purchaser") that the retail Turtle Beach hardware product herein ("Product") will be...
User's Guide - Page 12
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_12_2823.png)
![](/manualimages/j/0/turtle-beach-ear-force-x42-users-guide-9c814cb_12_2823.png)
... warranty information and product support, please visit TurtleBeach.com/support
20 RF Exposure Warning:
Headset: The equipment complies with the instructions, may not cause interference, and (2) this device... and must accept any other antenna or transmitter.
Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are greater...
User Manual - Page 2
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_2_6d44.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_2_6d44.png)
What's in the Box
X42 Headset with Removable Microphone
Xbox 360 Talkback Cable
(2) AAA Batteries
X42 Wireless Digital RF Transmitter
Digital Optical Cable
TURTLEBEACH.COM
Turtle Beach Sticker
product support and warranty information:
www.TurtleBeach.com/support
User Manual - Page 4
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_4_0efe.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_4_0efe.png)
... several minutes if there's no audio detected or if the transmitter is selected. (see pg. 4).
6 Microphone jack: Insert the removable mic boom
here. Turn off .
2 Xbox Controller Jack: Insert the straight connector...
5 Power LED: Flashes about 6 seconds until the LED stays on . X42 Headset
POWER
1 6
5
ON - The headset will hear 2 beeps and the power LED should start flashing. The jack is...
User Manual - Page 9
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_9_2699.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_9_2699.png)
I nsert the Microphone Boom: Insert the boom so that the holes in the mic casing and the marker on the headset by pressing and holding the power button until you hear a tone, then release. Turn on the plug are facing your mouth.
4
+ AAA BATTERY + AAA BATTERY -
5. OFF
6 POWER
5
ON - BAESFSFEBCOTOSST - I nsert the Headset Batteries...
User Manual - Page 18
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_18_d7c2.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_18_d7c2.png)
X42 Headset Technical Specifications
· 50mm diameter speakers with neodymium magnets · Game audio frequency response: 20Hz - 20kHz, >120dB SPL @ 1kHz · Condenser microphone frequency response: 50Hz - 15kHz · Game audio Dual Band Digital 2.4GHz/5GHz RF wireless reception · Headphone amplifier: Stereo 27mW/ch, THD
User Manual - Page 20
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_20_255d.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_20_255d.png)
... from the following Notified Bodies:
Bay Area Compliance Laboratories, Corp (Shenzhen) 6/F, the 3rd Phase of Manufacture:
Voyetra Turtle Beach 100 Summit Lake Drive, Suite 100, Valhalla, NY 10595 Ear Force X42 Wireless Headset TBS-2270-01 2011
We, Voyetra Turtle Beach, Inc. Authorized Person:
Printed Name: Frederick Romano Title: Executive Vice President
17
Date:_____1_1_/_17_/_1_1_____...
User Manual - Page 21
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_21_e052.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_21_e052.png)
... received including interference that to Part 15 of FCC rules. FCC Declaration of Conformity
Product Name: Model Number(s): FCC Rules:
Ear Force X42 TBS-2270-01 FCC CFR Title 47 Part 15 Subpart B: 2009 CLASS B FCC CFR Title 47 Part 15 Subpart C: 2008... outlet on a circuit different from that may cause harmful interference to correct the interference by VOYETRA TURTLE BEACH, INC.
User Manual - Page 22
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_22_4057.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_22_4057.png)
... that repaired or replacement parts will be refused by VTB.
19
Limited Warranty for Turtle Beach Products
Voyetra Turtle Beach, Inc. ("VTB") warrants to obtain a Return Merchandise Authorization ("RMA") number.
...made by VTB. This warranty does not apply to any Product that the retail Turtle Beach hardware product herein ("Product") will not be clearly indicated on the outside of ...
User Manual - Page 23
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_23_43ba.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_23_43ba.png)
...TO THE DURATION OF THE FOREGOING LIMITED WRITTEN WARRANTY. Any action or lawsuit for Turtle Beach Products
THIS LIMITED WARRANTY IS PURCHASER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU...: This Limited Warranty shall not apply and VTB has no liability under this Limited Warranty if the Turtle Beach Product:
• is used for commercial purposes such as "LAN Centers" (including rental or lease...
User Manual - Page 24
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_24_9f3b.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_24_9f3b.png)
... compensation for purchases made in Australia, the following procedures apply,
To make a warranty claim, Purchaser should contact VTB's Australian distributor whose contact details are : Voyetra Turtle Beach, Inc.
100 Summit Lake Drive, Suite 100 Valhalla, NY 10595 United States
Phone: (914) 345-2255 E-Mail: [email protected]
21 Warranty Service for Purchases...
User Manual - Page 25
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_25_fa76.png)
![](/manualimages/8/k/turtle-beach-ear-force-x42-user-manual-3f7a62c_25_fa76.png)
...in conjunction with any other antenna or transmitter. Radio Frequency (RF) Exposure Information:
Headset: The radiated output power of the Wireless Device is CE marked according to radio ... de 20 cm du corps d'une personne). Pour consulter l'entrée corre- Turtle Beach, the Turtle Beach Logo, Voyetra, Ear Force, Chat Boost, Engineered For Gaming and the Dual Band logo are trademarks of at...
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