Question posted by Hirstsheila on October 19th, 2013
Confirmation No E Ticket
computer crash has meant e ticketing info for flight London Heathrow to Philadelphia in November gone. Paid by credit card. Please advise what do I do to get my booking and ticket etc. Help please
Current Answers
Answer #1: Posted by latempe28 on October 19th, 2013 8:01 PM
First of all, check your credit card account to see if the charge went through. If it did, there should be an electronic ticket number in the system. If your credit card was charged, contact US Airways at 1-800-428-4322 and request a reservations agent. Ask the agent to search for your name on the flight and date you believe you booked a reservation. They should be able to retrieve your information by your name and flight information. If they find your reservation, they can email you a copy of your itinerary and your electronic ticket number. Once you have that, you should be able to view your reservation details online.
Hope this helps.
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