Cancelling A Reservation Because Of Health Problems.

I bought a e-ticket with you, confirmation number, to fly from Fort Lauderdale to Mexico City on the 10th of January 2014. I am sick right now and for recomendation of my doctor I can not fly for a while. The ticket number is. I am in Bogota Colombia and I want to know how I can get a refund for my ticket or what it is the best way to solve my problem with this ticket. Thanks for your help. Hilda Vanessa Robayo Leal Email:

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Answer #1: Posted by latempe28 on January 8th, 2014 11:26 PM

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latempe28

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You will need to call United Airlines for assistance.

Here is contact information for United Airlines if you are calling from Colombia:

Reservations

01-800-944-0219 (Toll free)

United Ticket Office
CRA 7 No. 71-21
Torre A Local 2
Santa Fe de Bogota

Hours
Monday – Friday, 8:30 a.m. – 6:00 p.m.
Saturday, 9:00 a.m. – 1:00 p.m.

United Ticket Office
Calle 113 No. 7-45
Local 112 Torre B (Teleport)
Santa Fe de Bogota

Hours
Monday – Friday, 8:30 a.m. – 6:00 p.m.
Saturday, 9:00 a.m. – 1:00 p.m.

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