Question posted by emilygcollins on April 8th, 2013
Brightside Wont Charge
why wont my phone hold a charge? I didn't damage the phone or anything and it has stopped charging. please help
Current Answers
Answer #1: Posted by LuxuriKnows on April 11th, 2013 8:44 PM
Hello Emily, there could be a couple of reasons why phone isnt charging .. try these steps :
- Reset Phone by Turning Off and Turning back on
- Try using alternate charger : if phone charges then previous charger was issue . if phone doesnt then there is a phone issue. Could be issue with the port.
Call verizon or take phone to local verizon store to seek replacement/repair.
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