To Get My Card Validated.

The short answer is No. Credit and debit card accounts are controlled by the issuing banks, not by Visa. I have no idea why you were ridiculed (unwarranted in any case). I suggest phoning again and then if necessary visiting the bank. You can also phone the bank's corporate headquarters, which you may look up at http://www.corporateofficeowl.com/,

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Hello bettyareeves47,

The temporary NetSpend card you recieved when applied for the card would be used temporarily until your permanent debit card came in the mail.

The permanent card mailed to you should have included a number to call for activating your permanent card through Netspends automated system. This would need to be done before you could use the card.

However, as Odin suggested, maybe you should try contacting NetSpend customer service again at 1-86NETSPEND (1-866-387-7363) and ask if the card has been activated. As well as let them know you want another card since the one you currently have is not valid.

If, you prefer not to call NetSpend, there are other options for contacting them. The options available can be viewed here

Note: NetSpend is a part of the BanCorp Banking Services with their home office located outside of the United States. 

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