Xerox 6360DN Support Question
Xerox 6360DN Support Question
Find answers below for this question about Xerox 6360DN - Phaser Color Laser Printer.Need a Xerox 6360DN manual? We have 10 online manuals for this item!
Question posted by susiesikes on February 18th, 2014
Invalid Printer Cartridge
We have a Workcentre 3315 and have tried for the second time to install a new printer cartridge. We continue to get an "Invalid Printer Cartridge" message and done some trooubleshooting we found on-line. Any suggestions?
Current Answers
Related Xerox 6360DN Manual Pages
User Guide - Page 3
... 2-4
Configuring the Network Address 2-5 TCP/IP and IP Addresses 2-5 Automatically Setting the Printer's IP Address 2-6 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-7
Installing the Printer Drivers 2-9 Available Drivers 2-9 Windows 2000 or Later 2-10 Macintosh OS X, Version 10.2 and Higher 2-10
Phaser® 6360 Color Laser Printer i
User Guide - Page 4
... Printing Basics
Overview of Basic Steps 3-2 Supported Paper and Media 3-3
Paper Usage Guidelines 3-4 Paper That Can Damage Your Printer 3-5 Paper Storage Guidelines 3-5 Supported Paper Sizes and Weights 3-6 Loading Paper 3-9 Loading Paper in Tray 1 (MPT 3-9... Glossy Paper 3-39 Printing Custom Size Paper 3-44 Creating Custom Paper Types 3-47
Phaser® 6360 Color Laser Printer ii
User Guide - Page 5
...Printer 5-2 Cleaning the Density Sensor 5-2
Ordering Supplies 5-5 Consumables 5-5 Routine Maintenance Items 5-5 When to Order Supplies 5-6 Recycling Supplies 5-6
Requesting a Maintenance Kit 5-7 Moving and Repacking the Printer 5-8
Precautions for Moving the Printer 5-8 Moving the Printer Within the Office 5-8 Preparing the Printer for Shipment 5-8
Phaser® 6360 Color Laser Printer...
User Guide - Page 6
... Tray 1 (MPT 6-2 Misfeed at Trays 2-5 6-5 Jam at the Fuser 6-7 Jam at the Duplex Unit 6-9 Jam at the Registration Roller 6-10
Getting Help 6-13 Control Panel Messages 6-13 PrintingScout Alerts 6-13 PhaserSMART Technical Support 6-14 Online Support Assistant 6-14 Web Links 6-15
A User Safety Index
Phaser® 6360 Color Laser Printer iv
User Guide - Page 7
Printer Features
This chapter includes: ■ Parts of the Printer on page 1-2 ■ Printer Configurations on page 1-4 ■ Control Panel on page 1-6 ■ More Information on page 1-9
Phaser® 6360 Color Laser Printer 1-1
User Guide - Page 8
... includes: ■ Front-Right View on page 1-2 ■ Rear-Left View on page 1-3 ■ Inside View on page 1-3 ■ Printer Configurations on page 1-4
Front-Right View
1
2
3 4 5
6
1. Parts of the Printer
7 8 9
6360-040
Phaser® 6360 Color Laser Printer 1-2 Control panel 3. Tray 2 6. Front door 4. Handle to open Front Door A 9. Latch to open Front Door B 8. Top cover 2. Button to...
User Guide - Page 9
...View
Parts of the Printer
1 2
3
4 5
1. Power cord connection
Inside View
Doors A and C Open
23
4 5
6360-041
Door B Open
12
1
1. Door C 5. Transfer roller 3. Front Door B 2. Top cover 2. Ethernet 10/100 Base-Tx connection 5. Imaging unit 4. Toner cartridges (high capacity) 3. USB connection 4. Fuser
6360-043
Phaser® 6360 Color Laser Printer 1-3 Front Door A 2. Door...
User Guide - Page 10
...-Sheet Feeder (Trays 3 and 4 or Trays 4 and 5)
No*
No*
No*
*This option can be purchased separately for these configurations.
6360DX 512 Yes Yes No* Yes
Phaser® 6360 Color Laser Printer 1-4
User Guide - Page 11
Phaser® 6360 Color Laser Printer 1-5 Printer Configurations
Options
You can have feeders in the following ...installed. Hard Drive
The hard drive is 40 GB or greater and provides additional printer features: ■ Secure, personal, personal saved, print with, proof, and saved print jobs ■ Font storage
Upgrades
To order the Phaser 6360N to 6360DN upgrade, contact your printer...
User Guide - Page 12
... settings. ■ Enables you to access tools and information pages to help message with information
about the printer, such as printer status, error
messages, and maintenance information. Phaser® 6360 Color Laser Printer 1-6 Back button
Green: Printer is busy or warming up. Yellow: Warning condition, printer continues to the previous menu item. Up Arrow button
print. Red: Startup...
User Guide - Page 13
...the page is highlighted on the control panel, press the OK button to view current information about your printer. On the control panel, select Information, and then press the OK button. 2.
For example, to... OK button to help you navigate the control panel menus. Phaser® 6360 Color Laser Printer 1-7 Note: This print icon appears before the titles of information pages to print.
User Guide - Page 14
... from 0 to print. See also:
Advanced Features Guide at www.xerox.com/office/6360support
Phaser® 6360 Color Laser Printer 1-8 Select Sample Pages, and then press the OK button. 3. To print the color sampler pages: 1. Each sampler page lists either CMYK Sampler Pages or RGB Sampler Pages, and then press the
OK button to 255) of...
User Guide - Page 15
... button
Control panel menu
Phaser® 6360 Color Laser Printer 1-9 Resources
Information Installation Guide* Quick Use Guide* User Guide (PDF)* Advanced Features Guide (PDF) Quick Start Tutorials Video Tutorials Recommended Media List
Printer Management Tools Online Support Assistant PhaserSMART Technical Support Information about menu selection or error messages on control panel Information...
User Guide - Page 16
... and supplies status ■ Supplies ordering and recycling ■ Answers to view manuals and videos on the desktop for Windows printers or is installed during printer driver installation. Phaser® 6360 Color Laser Printer 1-10
The Xerox Support Centre appears on the website. More Information
Xerox Support Centre
The Xerox Support Centre is a utility that is placed in the...
User Guide - Page 17
...:
Advanced Features Guide at www.xerox.com/office/6360support
Phaser® 6360 Color Laser Printer 2-1 Network Basics
This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Choosing a Connection Method on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information...
User Guide - Page 18
.../IP address, which is required to identify the printer on the
network. ■ Windows operating systems: Run the Installer on driver installation, see the section in this chapter for referencing network settings. 4. See also: Advanced Features Guide at www.xerox.com/office/6360support
Phaser® 6360 Color Laser Printer 2-2 Note: If the Software and Documentation CD-ROM is...
User Guide - Page 19
...for networking. An Ethernet connection is recommended because it is not used for networking. It supports many printers and systems on page 2-9
Phaser® 6360 Color Laser Printer 2-3 A USB is a direct connection and is faster than a USB connection. This section includes...See also: Configuring the Network Address on page 2-5 Installing the Printer Drivers on an Ethernet network.
User Guide - Page 96
... kit
Phaser® 6360 Color Laser Printer 5-5 Replacements may be ordered occasionally.
Routine maintenance items are printer parts that have a limited life and require periodic replacement.
Consumables
Genuine Xerox Toner Cartridges (Cyan, Magenta, Yellow, and Black): ■ Standard capacity ■ High capacity
6360-066
Note: Each toner cartridge includes installation instructions...
User Guide - Page 99
... may vary outside these areas; please contact your local Xerox service representative. Additional instructions for repacking the printer are unable to repackage the printer properly for details.
If you do not have all the original packaging, or are provided in the normal operating position. leave them locked in the repackaging kit. Phaser® 6360 Color Laser Printer 5-8
User Guide - Page 119
... the normal operating position. Coverage may vary outside these guidelines to avoid injuring yourself or damaging the printer: ■ Turn off the printer and unplug all power cables before moving or failure to repackage the printer properly for details.
Phaser® 6360 Color Laser Printer A-5 leave them locked in the United States and Canada. Caution: Damage to the...
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