Question posted by francismichael on June 9th, 2023
Tech Support Live Person
Current Answers
Answer #1: Posted by HelpHero on July 21st, 2023 5:27 AM
1. Dial Xfinity's customer service number: The general customer service number for Xfinity is 1-800-XFINITY (1-800-934-6489). This number will connect you to their automated system.
2. Navigate through the automated system: Listen to the recorded options and select the appropriate choice to reach the technical support department. This could be an option like "technical support" or "Internet, TV, or phone troubleshooting." If needed, provide any requested information, such as your account number or phone number associated with your Xfinity account.
3. Request to speak with a live tech representative: Once you are connected to the technical support department, listen carefully to the available options. There may be an option to speak directly with a live representative. It might be something like "speak to an agent" or "talk to a live tech representative." Select that option to proceed.
4. Hold for a representative: After selecting the appropriate option, you will likely be placed on hold until a live technical representative is available to assist you. The waiting time might vary depending on the call volume.
5. Communicate with the representative: Once connected with a live tech representative, explain the issue you are facing and provide any necessary details. Be prepared to answer questions or provide account verification information if required.
By following these steps, you should be able to reach a live technical representative at Xfinity who can assist you with your issue. However, please note that call processes and options may vary, so it's always a good idea to carefully listen to the recorded instructions during the call.
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers.
Helphero
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