Question posted by beccs25 on November 23rd, 2014
What Do I Do If My Alternate Email Is Not Relevant Anymore? No Phone Option.
when I registered I wrote down an Email which dont exist anymore today, and I didn't have a smartphone either... now Yahoo wants me to change my password, and it gives me only one option - to send it to my old email... (again.. doesnt exist anymore..) . there's no mail or chat to contact, very frustrating. can anyone help please..?
Current Answers
Answer #1: Posted by TechSupport101 on November 24th, 2014 1:59 AM
Hi. If you do not have a non-Yahoo valid/alternate email address, a valid mobile number, or cannot rememer your security question answer, Yahoo recommends you contact Customer Care for further assistance.
https://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact
https://io.help.yahoo.com/contact/index?locale=en_US&y=PROD_ACCT&page=contact
Yahoo Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
What if I forgot my password or Yahoo! ID? | Yahoo! Account Help
...the time you updated your account. If you forgot your password, you created your Yahoo! ID is or let you registered for security reasons, we can create a new one. Similar...I forgot my password or Yahoo! Why doesn't my password work? ID or password or the last time you created your alternate email address. ID? Preview Mail w/ Toolbar What if I can get a new password, a Yahoo! ... -
How do I change my account information? | Yahoo! Account Help
...send to . Mail, Messenger, or mobile phone. From the Account Info page you want Yahoo! account. Create a sign-in to your Yahoo! Link your address, phone number, and alternate email address changes. Notifications and Subscriptions: View your mobile phone or alternate email address. Besides personal information, you to change how often Yahoo! connections. contacts you can change... -
How do I change my account information? | Yahoo! Account Help
... your password. contacts you to update your password. asks you to enter your mobile phone or alternate email address. to send to select which you use to log in settings to your OpenID identifiers. Sign-In and Security: Change your password to change your Yahoo! Manage/Create your Yahoo! Alerts to your OpenID to create or change the password you want Yahoo! Mail...
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