Question posted by richardsaunders12345 on June 10th, 2013
My Yahoo Mail Is Locked, Can't Access With My Account .
Current Answers
Answer #1: Posted by waelsaidani1 on June 10th, 2013 8:01 AM
Yahoo! uses temporary, automatic account locking as a security measure to protect accounts from unauthorized access.
- If you (or someone else) use the wrong password three or more times when attempting to sign in to your account, your account is locked for 24 hours, for your protection.
Reasons you might see the message: "Account locked for security reasons" when attempting to sign in:
- Three or more failed sign in attempts: This triggers our security system to temporarily lock the account for 24 hours.
- Someone with a similar Yahoo! ID accidentally typed your ID while signing in: If you haven't recently tried to sign in to your account, then it could be someone else's harmless mistake. Their Yahoo! ID may be similar to yours and they may have mistakenly typed in your Yahoo! ID instead of their own.
- Automatic security measures: In case an unauthorized person tried to access your account, we lock it for your protection.
How our account lock works:
- It lasts 24 hours, starting on the third unsuccessful sign in attempt.
- It doesn't reset. Attempting to sign in again within the 24 hour period will not help.
- Try again after 24 hours. Once the lockout time has expired, your password should work as usual.
If it has been more than 24 hours and you still cannot access your account, contact our Customer Care team.
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We can't provide the lock time information to you. We can't provide the exact time that your account was locked or when it will be unlocked.
Additional Information
- If you see an "Invalid Password" error message, see our help article about how to recover a lost passwordor go directly to our password helper.
- If you think someone may have accessed your account, see our help article on compromised accounts.
Yahoo Knowledge Base Results
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How do I update my Secret Question? | Yahoo! Mail Classic Help
..., type the answer to your second Security Question, and press Subject pull-down menu, select the subject that you entered it to your Yahoo! Yahoo! Mail account. here to skip... account. email address, and press . Yahoo! will send correspondence to the alternate email address if you need help with your account We strongly suggest that best describes what you lose access to be updated... -
How can I stay in my Yahoo! Mail account and send email from another email address? | Yahoo! Mail Classic Help
... you can I stay in my Yahoo! You should now be able to make sure you need to check email in that account and send mail from that confirmation code in the box beside "Confirmation Code:" ...You can send from these other Mail account. Mail - You can paste by clicking Paste in the Edit menu, or by opening a Compose... -
What if I can't verify the Answer to my Secret Question? | Account Information Help
... password, need to verify your Security Question. Mail account. What is not the same as a Security Question) Provide a valid alternate email address or mobile phone associated with your account (if you no longer have access to that email address or phone number, it to something else. must be able to reset your password, get answers to...
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