Question posted by sco1234 on April 5th, 2014

How Do I Let Yahoo Mail Know I Can't Access My Account

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Current Answers

Answer #1: Posted by freginold on May 4th, 2014 4:49 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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Hi, if you can't log in and you don't know your password or secret question, or you don't have a security question:

- Go to the Yahoo! login page
- Click on the I can't access my account link
- Choose the I have a problem with my password option and then click Next
- Enter your Yahoo! ID and click Next
- Click Next again to have a password reset email sent to your alternate email address (part of which is displayed on the screen)
- Log in to your alternate email account and when you get the email from Yahoo!, click on the link to reset your password, then create a new password

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