Question posted by anaholtz on July 18th, 2015
My Zune Mp3 Player Has Frozen.
Can you help- with my mp3 player?
Current Answers
Answer #1: Posted by jijila on October 15th, 2015 3:53 AM
jijila
Member since:
October 14th, 2015 Points: 6,910
Member since:
October 14th, 2015 Points: 6,910
Charge your Zune for at least 30 minutes before proceeding, to ensure that you have enough battery.Before you try resetting your Zune, check the Hold Switch. Even if the switch is off, it can sometimes still be on. Flick the Hold Switch on and off.Plug your Zune into your computer and sync it. The sync process will sometimes unfreeze your Zune.If that didn't fix it, your Zune may truly be frozen. Hold the "Back" and "Up" buttons together until the screen turns black (two to five seconds).Look for the Zune logo and a white progress bar near the bottom of the screen. Your Zune should be back to normal in about five seconds.
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