eMachines eME627-5082 Support Question
eMachines eME627-5082 Support Question
Find answers below for this question about eMachines eME627-5082 - Notebook PC.Need a eMachines eME627-5082 manual? We have 1 online manual for this item!
Question posted by thomasepeterson on October 10th, 2012
Emachine E627 Printing Failure
emahcine E627 fails to send documents to any printer. Using a direct usb connection. Problem is not the printers as other laptops print on all printers. Can this be fixed?
Current Answers
Related eMachines eME627-5082 Manual Pages
Service Guide - Page 1
for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN eMachines E627 Service Guide
Service guide files and updates are available on the ACER/CSD web;
Service Guide - Page 2
Revision History
Please refer to the table below for the updates made on eMachines E627 service guides.
Date
Chapter
Updates
II
Service Guide - Page 5
...These LOCALIZED FEATURES will not be covered in this generic service guide. You MUST use the list provided by your Acer office may have decided to -date information available on card... memory capability). Preface
Before using this information and the product it will NOT be noted in the printed Service Guide. If, for repair and service of this printed Service Guide. This Service ...
Service Guide - Page 7
... numeric keypad 12 Windows Keys 13 Hot Keys 14 Special Key 15 Using the System Utilities 16 Acer GridVista (dual-display compatible 16 Hardware Specifications and Configurations 17
System Utilities
25
BIOS Setup Utility 25 Navigating the BIOS Utility 25
eMachines E627 BIOS 26 Information 26 Main 27 Security 28 Boot 31 Exit...
Service Guide - Page 8
... Dummy Card 118 Replacing the Battery 119
Troubleshooting
121
Common Problems 121 Power On Issue 122 No Display Issue 123 Random Loss of BIOS Settings 124 LCD Failure 125 Built-In Keyboard Failure 125 TouchPad Failure 126 Internal Speaker Failure 126 HDD Not Operating Correctly 128 ODD Failure 129 Wireless Function Failure 132 Thermal Unit Failure 132
VIII
Service Guide - Page 9
... Other Failures 133 Intermittent Problems 134 Undetermined Problems 134 Post Codes 135
Jumper and Connector Locations
139
Top View 139 Bottom View 140 Power Board 141 Clearing Password Check and BIOS Recovery 142 Clearing Password Check 142 Clear CMOS Jumper 142 BIOS Recovery by Crisis Disk 143
FRU (Field Replaceable Unit) List
145
eMachines E627...
Service Guide - Page 22
...you need to connect an external keypad. Desired access
Number keys on embedded keypad
Cursor-control keys on embedded keypad
Main keyboard keys
Num Lock on and off
Hold while using cursorcontrol keys.... Num Lock is on, the embedded keypad is on, all alphabetic characters typed are not printed on the upper right corner of numeric data entry.
Lock Keys and embedded numeric keypad
The...
Service Guide - Page 36
...Mhz
ST960821A-(PM) 3LF005DB MATSHITADVD
V1.00 ATI M92 V008.050I.0-26.00
eMachines E627 eMachines 39353164386665643635001EECE1D377
F1 Help Esc Exit
Select Item F5/F6 Change Values
F9 Setup Defaults... an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Optical device installed in this unit. eMachines E627 BIOS
Information
The ...
Service Guide - Page 133
...Failure" on page 42). 8. Make sure that the internal display is still not resolved, see "Power On Issue" on this notebook model, switching between the internal display and the external display is by one at a time to correct the problem...one until the failure point is discovered. 6. Remove any stored power by pressing Fn+F5. Connect an external monitor to correct the problem. Do not ...
Service Guide - Page 136
TouchPad Failure
If the TouchPad doesn't work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
Internal Speaker Failure
If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
126
Chapter 4
Service Guide - Page 139
... not burn correctly • DVD or CD play breaks up • The tray does not eject • Access failure screen displays • The ODD is noisy
Perform the following actions one at a time to correct the problem.
ODD Failure
If the ODD fails, perform the following general solutions one at a time to correct the...
Service Guide - Page 141
... the problem. 1. a. Check for broken connectors on the drive, motherboard, and cable connections. If the drive works with the new cable, the original cable should be replaced. 3. Reseat the drive ensuring and all cables are connected correctly. 5.
Drive Read Failure If discs cannot be
replaced. 4. Remove and clean the failed disc. 2. d. Test the drive using other...
Service Guide - Page 143
... connection.
Try an alternative mouse. 2. If the mouse uses a USB connection, try an alternate USB port. 4. Swap M/B to the previous version if updated recently. 11. Reinstall the program experiencing mouse failure....Try. Chapter 4
133 External Mouse Failure
If an external Mouse fails, perform the following general steps to correct the problem. See
the mouse user manual. ...
Service Guide - Page 144
... if the problem has changed. 6. Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are no error is inoperative.
If the problem does not recur, reconnect the removed devices one at the time of the failure is detected, replace the FRU. Intermittent Problems
Intermittent system hang problems can be considered...
Service Guide - Page 152
... Button to power on main board for clearing password check, and one Hotkey for eMachines E627. Clearing Password Check
Steps for Clearing BIOS Password Check
If users set BIOS Password ...Password and User Password). Disconnect the RTC Battery cable and locate the J1 jumper. 3.
Use an electric conductivity tool to BIOS Setup menu. Restart system. Otherwise, please follow the steps...
Service Guide - Page 155
...printed Service Guide. You MUST use the local FRU list provided by your regional Acer office on your regional web or channel. For ACER AUTHORIZED SERVICE PROVIDERS, your regional Acer office to -date information available on how to repair or for repair and service of eMachines E627... up-to order FRU parts for RMA (Return Merchandise Authorization). Refer to this printed Service Guide.
Service Guide - Page 156
eMachines E627 Exploded Diagrams
Main Assembly
1 2
3
4
5
146
Chapter 6
Service Guide - Page 160
eMachines E627 FRU List
CATEGORY Board
Description POWER BOARD
AcerPN 55.N2802.001
Cable
WLAN CARD-XB63 WLAN CARD-BCM4312
TP FFC
NI.23600.007 NI.23600....
Service Guide - Page 183
... passed these tests. Appendix B
173
All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the eMachines E627 Compatibility Test Report released by Acer's internal testing department. Test Compatible Components
Appendix B
This computer's compatibility is tested and verified by the Acer Mobile System...
Service Guide - Page 190
...Memory Check 122 Model Definition 160
N
No Display Issue 123
Notebook Manager
hotkey 14
num lock
on indicator 6, 10
O
180
ODD Failure 129 Online Support Information 177
Optical Disk Drive
Replacing 117
Optical... Drive Module
Removing 47
P
Panel 5 Bottom 8
PC Card 10
Power Board
Removing 65 Replacing 104 Power On Failure 122
R
Right Speaker Module
Removing 68 Replacing 102
RTC Battery
...
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