Question posted by thedivaviva05 on September 29th, 2013

Disabled Account.

My account with you has been disabled. Why? My login ID is [email protected]. I have tried many times to reset my password so that I may purchase music with my $100.00 worth of gift cards. Every time I do, it says that my email address already has an existing account. I would really appreciate if you could assist me in this matter. I am about ready to contact the Better Business Bureau regaarding this. Thank you. Cynthia Shrock )

Current Answers

Answer #1: Posted by TheWiz on September 29th, 2013 2:57 PM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
1,100
points
You will need to refer to the Apple support page for this issue.

https://getsupport.apple.com/Issues.action

Please remove your email address from the question! NEVER post your email address where anyone can see it! You are just asking for SPAM!

Similar Questions

I Am Trying To Reset My Apple Id Not The Password
I have been trying to purchase on ITUNES and it wont let me because i live at an APO AP address so i...
(Posted by meka31602 11 years ago)
I Called & Had My Email Address & Password Changed On My Itunes Account
But I can' t access itunes because my old info is still in there
(Posted by suetresner 13 years ago)
Ask a New Question
Use the box below to post a new question about iTunes.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

iTunes Reviews

View thousands of iTunes user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete iTunes customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed iTunes customer service rankings, employee comments and much more from our sister site.