Question posted by Joaniegirl34 on December 2nd, 2015

I Wanted To Know How Is It That Itunes Is Taking Money From My Credit Card When

didn't give permission I want my money back on my card

Current Answers

Answer #1: Posted by TommyKervz on December 2nd, 2015 11:10 PM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,833
1,100
points
Follow the instructions on the link below to request a refund.

http://9to5mac.com/2014/06/14/how-to-request-a-refund-for-an-app-store-or-itunes-purchase/


Hope that is helpful.
Kervz at www.satechhelp.co.za
Answer #2: Posted by jason1118 on May 15th, 2016 12:20 PM
jason1118

Member since:
May 14th, 2016

Points: 17,070
100
points
Hi,

My name is Jason and would love to be of assistance. There is a likely chance that you have auto renewal on for something that you purchased. Sometimes you may not remember that you purchased something. There is another chance that there are minors playing with your phone not knowing what they are doing and buying apps. Then there is that small possibility that your apple id may have been hacked. Please contact me if you need phone assistance to narrow down what this issue is. I work for a company called inboxdollars so that is how we will answer the phone. Just ask to speak with Jason


Thanks so much,



Jason
([email protected]) please feel free to email if further assistance is needed or to schedule a call with me. Also if I delivered the correct answer to you please rate me as appropriate so I may receive credit for my work.

Similar Questions

How Can I Verify A Disputed Charge To My Credit Card From Itunes Store?
How can I verify a disputed charge to my credit card from ITunes store?
(Posted by islandsuze 12 years ago)
Credit Card
hey there okay so i used up my visa gift card and i wanted to change my payments to no credit card, ...
(Posted by oksi1919 12 years ago)
Linking A Credit Card?
Am I allowed to link a credit card to an itunes account? So I can purchase whenever and not have to ...
(Posted by MFerNz 13 years ago)
Received From I Tunes - Is This A Scam M2m3dvxksn £1000.99 : Credit Card
received e mail receipt from i tunes store for £1009.99 billed to credit card. i hope this is ...
(Posted by shirleybinns 13 years ago)
Ask a New Question
Use the box below to post a new question about iTunes.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

iTunes Reviews

View thousands of iTunes user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete iTunes customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed iTunes customer service rankings, employee comments and much more from our sister site.