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Question posted by haney2 on March 15th, 2014

I Have A Htc Merge Phone

My phone started freezing up any time i would try to go on line. I would have to take the battery out serveral times to get the phone to come back on, then I could only use the phone and text. now it wont even turn on. Last week I cleaned out the phone. What do you think the problem is?

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Answer #1: Posted by Anonymous-131764 on March 16th, 2014 1:31 PM

Anonymous-131764

Member since:
February 27th, 2014

Points: 4,900

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Hi, my name is Judy and I'm a customer service rep with nTelos. When a phone won't power on, it's best to take it into one of our stores and let them look at it.

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