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Popular Ricoh IM C6000 Manual Pages
Users Guide - Page 3
... Screen...18 Information Screen...19 Changing Client Tool Settings...21 Displaying the Settings Dialog Box...21 Settings Dialog Box...22 Connecting via a Proxy Server...23 User Authentication for the Proxy Server 24
1 TABLE OF CONTENTS
1. Using the Client Tool to Receive Support Starting the Client Tool...9 Remote Support Functions...11 Pointer...11 Red Marker...12...
Users Guide - Page 5
... need to configure settings to connect to the Internet. • Configuring an environment to connect to receive support by talking with a device in [System Settings]
• To receive remote services, contact your dealer or distributor. The setting items displayed on the screen vary on the telephone while following the operator's onscreen instructions, so problems can be resolved...
Users Guide - Page 6
1. Introduction
RemoteConnect Support
Relay server
Client tool
Real-time Screen-sharing Remote Device Operation
Operator tool
User
Operator
DUN040
• For details about the machine settings, see the manual provided with the machine. • For details about Web Image Monitor, see Web Image Monitor Help.
4
Users Guide - Page 7
... keys that you using this manual are not followed.
How to Read This Manual
How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates a situation that may result in property damage or malfunction if instructions are subject to change without prior notice.
5 Be sure to your operational errors or malfunctions of this product...
Users Guide - Page 8
...out various processing using RemoteConnect Support. 1. Operator
The operator providing customer support. Command prompt A function to a printer or MFP on the network. Browser Software to provide remote support. Operator tool Software necessary for a user to support the user remotely. The operator uses RemoteConnect Support to receive remote support. Client tool Software necessary for...
Users Guide - Page 11
... client tool installed on the user's device): • Machine Features • Machine Features Settings • Settings
• The following device functions do not work while Remote Support Service is provided: • Energy-saving function • System Auto Reset Timer
• While Remote Support Service is provided, RemoteConnect Support is disconnected when: • The power of the...
Users Guide - Page 13
... or movies of a series of the user's device when an operator provides support. Follow the instructions of the user's device while providing Remote Support Service. Remote Support Functions
Remote Support Functions
• The operator can use the following sections explain the details of the support functions and the screens of operations to tap. When the operator uses...
Users Guide - Page 14
Remote Operation
An operator operates your device remotely. Use the following procedure to Receive Support
Red Marker
The operator provides support by the operator using red lines. Using the Client Tool to allow it.
1. When performing a remote operation, the operator asks you to allow in advance ...
Users Guide - Page 16
... change the settings of the screen.
At this time, the screen of the user's device may use the Command function to enter a dedicated service mode to .
14 Follow the instructions the operator provides via telephone and do not leave the device unattended. Pause
When the operator suspends remote support, reenter into remote support mode, tap...
Users Guide - Page 20
... software license agreement is displayed.
The software license is displayed at least 5 seconds.
2. While Remote Support Service is provided, tap that is no longer displayed, and "Supporting..." Displaying the Information Screen
1. Using the Client Tool to Receive Support
Checking Client Tool Information
On the information screen, you can check the software license agreement and...
Users Guide - Page 24
... the proxy server. Using the Client Tool to Receive Support
Settings Dialog Box
• For details about how to the Settings dialog box. Enter the port number of the proxy host and the proxy port
in the Settings dialog box are used . • If [Manual] is provided, changes are used . 2. Enter the host name of...
Users Guide - Page 26
Using the Client Tool to Receive Support
User Authentication for the proxy server, and then tap [OK].
Configure the proxy server, and then tap [OK].
After a while, a reception number is displayed. 3.
Enter the username and password for the Proxy Server
1. Open the Settings dialog box. • For details about how to the software license...
Start Guide - Page 7
...local authorities, the shop where you purchased it, your local dealer or sales/service representatives. For more detailed information on the environment and human health, which could...set in India
This product including components, consumables, parts and spares complies with the symbol below.
By following these instructions you ensure that the product must be treated as municipal waste...
Start Guide - Page 13
... other connecting cables have fallen inside the machine
• Be sure to install the machine as close as follows, turn off the power, make sure to unplug the power cord from the wall outlet, and then contact your service representative and report the problem. CAUTION:
• When moving the machine by lifting it for relocation...
Start Guide - Page 15
... Setup • This Document (Start Guide) • Notes for Start Guide • Notes for PCL Printer Driver • Notes for all the material provided in Documentation, a new browser window that shows the document site of the Color Controller appears, and the site becomes accessible. Getting Started
Read this document before installing or using Color Controller.
❒ Ricoh...
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