Question posted by bill72678 on March 17th, 2016

Billing Error 2015 And Refund

I was charged 6.99 from Sept/Nov. I purchased one game, scrabble at a discount advertised on email..

Current Answers

Answer #1: Posted by BusterDoogen on March 17th, 2016 12:10 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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I suggest you contact CS@: 206-213-5753. BTW: if it was charged to your CC call the issuer and dispute the charge if BF doesn't make it right!

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    Answer #2: Posted by freginold on March 17th, 2016 1:13 PM
    freginold

    Member since:
    December 20th, 2011

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    Hello, to contact Big Fish Games directly to obtain your refund, you can email them here.

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