Carbonite Support
Help and Support for Carbonite
Problems with Carbonite?
Click the "Ask a Question" button to post a new question about Carbonite.
Have a New Question?
Click below to post a new question about Carbonite.
Carbonite Overview
Below is a quick look at some of the information we make available for Carbonite. You will be able to find much more specific information by clicking the above tabs including Carbonite reviews and Carbonite support questions and answers.
Most Recent Carbonite Questions
My Laptop Is Indicating There Has Been No Backup By Carbonite For Two Days! Wha
what is problem? can you correct this for me? (patricia Donati)
what is problem? can you correct this for me? (patricia Donati)
(Posted by mamawpd5 7 years ago)
Reset Password
Tried to reset password and couldn't remember answer to 3rd question. Help or give me another questi...
Tried to reset password and couldn't remember answer to 3rd question. Help or give me another questi...
(Posted by MENOTT 8 years ago)
Internet Connection
i continually get a message that Carbonite is not updated because I need to connect to the Internet....
i continually get a message that Carbonite is not updated because I need to connect to the Internet....
(Posted by denaroemmich 9 years ago)
What Does This Mean? 'please Wait......preparing Restore Queue'. Options?
(Posted by knew1 9 years ago)
Carbonate Memory Problems
(Posted by Booklady 10 years ago)
Most Recent Carbonite Answers
My Laptop Is Indicating There Has Been No Backup By Carbonite For Two Days! Wha
You seem to be confusing us (an independent help site) with Carbonite. We have no access to your acc...
You seem to be confusing us (an independent help site) with Carbonite. We have no access to your acc...
Reset Password
You'll need to call Carbonite customer service about this. Here is the number: 877-222-5488.
You'll need to call Carbonite customer service about this. Here is the number: 877-222-5488.
Internet Connection
I recommend calling Carbonite support at 1-877-222-5488. They should be able to help you figure out ...
I recommend calling Carbonite support at 1-877-222-5488. They should be able to help you figure out ...
Launch Information Center
I don't think you quoted the error message precisely, but it appears to be a "page not found" error,...
I don't think you quoted the error message precisely, but it appears to be a "page not found" error,...
Do I Have A Subscription To Carbonite?
If you don't remember signing up for it then it's unlikely you have the service. You can call them a...
If you don't remember signing up for it then it's unlikely you have the service. You can call them a...
Carbonite Reviews
Carbonite has a rating of 1.00 based upon 5 reviews. Get much more information including the actual reviews and ratings that combined to make up the overall score listed above. Our reviewers have graded Carbonite based upon the following criteria:- Customer Service [5 ratings]
- Perform as Advertised [4 ratings]
- Timeliness [4 ratings]
- Use Again [5 ratings]
- Cost Effective [5 ratings]