Dropbox Support

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  • Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.

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Most Popular Dropbox Questions

Problems Logging In -- Steps On Site Not Working!
Dropbox is threatening to close my account due to having not logged in for some time. I have been tr...
Since Uploading An Upgrade For My Mac Dropbox Has Disappeared Where Is It?
I uploaded an upgrade for my Mac on Monday, Office for Mac crashed, (now fixed by microsoft) but dro...
Question About 'your Question Was Posted'
I just submitted a question regarding how to keep my personal dropbox and work related Dropbox separ...
Not Syncing
I have a dropbox, however one of my users of the dropbox is having trouble syncing to it as its sayi...
Change Credit Card
How can I change the credit card so my billing will be paid? The current card listed has been cancel...

Most Recent Dropbox Answers

Dropbox To Store A Quickbooks Company File
Can I use Quickbooks Pro 2016 Desktop in DropboxGo the File menu at the top, then pick Back Up Compa...
Dropbox To Store A Quickbooks Company File
Go the File menu at the top, then pick Back Up Company and Create Local Backup on the drop-down.Sele...
Change Dropbox Account Name
Sign in to dropbox.com.Click your avatar at the top of any page.Click Settings.Select the Profile ta...
Change Credit Card
Change credit or debit card infoYou can use the Google Fi app or website to change your credit or de...
Question About 'your Question Was Posted'
Your previous question has been posted, but not with your email address. Your identity was only the ...

All Dropbox Questions

This page is limited to 15 results. [ View all Dropbox questions >> ]
Dropbox To Store A Quickbooks Company File
I am using Dropbox to store a Quickbooks company file that I open and use from two different locatio...
(Posted by BristolRTC 1 year ago)
Billing
I keep getting billed two charges every month for 9.99. why?
(Posted by kcpkelz 7 years ago)
How Long Does A Links Suspension Last After The First Time?
nobody at Dropbox support seems to be able to answer this. Their support team leaves a lot to be des...
(Posted by snshndydrm 8 years ago)
What File Types Are Not Uploadable
Movie Clips from Windows 7 default media player will not upload to dropbox. The files are not large....
(Posted by b1lake 8 years ago)
I Have A Dropbox Account Setup Which Is For A Small Business. There Are 3 Users
There are 3 users of this account that I want to delete. One is the person that initially setup the ...
(Posted by ninascott 8 years ago)
How To Get Pictures From An Email That No Longer Exist?
i started using dropbox with an email that no longer exists, can I retrieve my pictures using anothe...
(Posted by toriejefferson35 8 years ago)
I Am Getting A Different Web Page The Last Two Days - Does Not Work At All
web page that comes up does not allow file sharing like in the pastnot sure if their site has been h...
(Posted by quirkdesigns 8 years ago)
Why Has My Dropbox Stopped Working
(Posted by frenzy3 8 years ago)
What Happened To The Db Site
The Dropbox icon I used to click no longer works. When I type dropbox.com or go to google and click ...
(Posted by JoanieLindstrom 8 years ago)
Tech Support Phone Number And Hours
What is tech support phone number and hours for dropbox
(Posted by bscanman 8 years ago)
Lost My Nearly Full Dropbox When I Downloaded Windows Ten. Need To Get It Back.
trying to recover dropbox after windows 10 install. please help
(Posted by cheriewetzel 8 years ago)
Uploading Files To Hard Drive
How do I upload photo files to my hard drive? Photo files are only going to Dropbox.
(Posted by alsnaibiz 8 years ago)
Change Dropbox Account Name
When I try to change my account name, the message says this address already used.I'm trying to chang...
(Posted by boverworkd 8 years ago)
Sharing Information
How can I see the persons to who I have shared individual files? Thanks.
(Posted by cherylrobertson 8 years ago)
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