Massage Envy Support
Help and Support for Massage Envy 
Problems with Massage Envy?
Choose one of the following Massage Envy support options:
- Click the "Ask a Question" button to post a new question about Massage Envy
- Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.
Have a New Question?
Click below to post a new question about Massage Envy.
Most Popular Massage Envy Questions
Membership Not Showing In Account
My membership isn't showing up in my account. I can't book online. What do I do?
My membership isn't showing up in my account. I can't book online. What do I do?
Cancel Membership
How do I cancel my Massage Envy membership?
How do I cancel my Massage Envy membership?
Ordered A Gift Card On-line. Did It Go Through?
I ordered a gift card on-line. It processed the credit card into for a while then timed out.I am unc...
I ordered a gift card on-line. It processed the credit card into for a while then timed out.I am unc...
How Do I Create A Member Login When It Says The Web Page Can Not Be Found
this website is stupid
this website is stupid
Groupon Allowed Me To Purchase To Vouchers Demo The Same Merchant
massage and unwind on Hallandale beach boulevard in Florida. Groupon allowed me to purchase 2 groupo...
massage and unwind on Hallandale beach boulevard in Florida. Groupon allowed me to purchase 2 groupo...
Most Recent Massage Envy Answers
My Email Gift Card Did Not Arrive
https://www.inmoment.com/websurvey/2/execute?_g=NTE0OQ%3D%3D4&_s=7f18d54e-a4f8-4c5d-8247-527abda...
https://www.inmoment.com/websurvey/2/execute?_g=NTE0OQ%3D%3D4&_s=7f18d54e-a4f8-4c5d-8247-527abda...
My Email Gift Card Did Not Arrive
Use the contact information at https://www.contacthelp.com/massage%20envy.If this doesn't work (or...
Use the contact information at https://www.contacthelp.com/massage%20envy.If this doesn't work (or...
Log In
Click the Help Logging In link in the login popup. Make sure to check your junk mail or spam folder ...
Click the Help Logging In link in the login popup. Make sure to check your junk mail or spam folder ...
Membership Not Showing In Account
Use the contact information at https://www.contacthelp.com/Massage%20Envy/customer-service.
Use the contact information at https://www.contacthelp.com/Massage%20Envy/customer-service.
Groupon Allowed Me To Purchase To Vouchers Demo The Same Merchant
Your question isn't entirely clear--but if you're saying you've changed your mind and want a refund ...
Your question isn't entirely clear--but if you're saying you've changed your mind and want a refund ...
All Massage Envy Questions
My Email Gift Card Did Not Arrive
how do I get a hold of someone who can get my gift massage envy e-mail gift card delivered. It was n...
how do I get a hold of someone who can get my gift massage envy e-mail gift card delivered. It was n...
(Posted by Plaggesj 1 year ago)
Log In
I do not remember my sign on or password, I no longer have assess to the email that I signed up with...
I do not remember my sign on or password, I no longer have assess to the email that I signed up with...
(Posted by bmgrieco 3 years ago)
Can't Log Into My Account
I set up an account earlier this week and applied for 3 jobs. I receive email confirmation regarding...
I set up an account earlier this week and applied for 3 jobs. I receive email confirmation regarding...
(Posted by palmernanc 7 years ago)
Can Client Bring Her 6 Months Old Baby With Her To The Massage Room For Her Mass
Can a client/ member/mother be allowed to bring her -for example:6 months old- baby, in a portable c...
Can a client/ member/mother be allowed to bring her -for example:6 months old- baby, in a portable c...
(Posted by niemagdalena 7 years ago)
Cancelled Membership. Was Advised 30 Days To Use Hours But Class Action Says 60.
I cancelled my membership today and was advised that I had 30 days to use or lose my unused hours. I...
I cancelled my membership today and was advised that I had 30 days to use or lose my unused hours. I...
(Posted by macdu4 8 years ago)
I Need To Retrieve My Gift Card Number? I Have My Order Number
I need to retrieve my gift card number? I have my order number
I need to retrieve my gift card number? I have my order number
(Posted by richelledgibson 8 years ago)
Why Flag Me All The Time ?
My name is Fern , it is very frastreat ! Every time put AD on your "post " Right been Flag , I wonde...
My name is Fern , it is very frastreat ! Every time put AD on your "post " Right been Flag , I wonde...
(Posted by ferncoco 8 years ago)
What Number Can I Call For Tech Support On The Iphone App?
(Posted by gpc0922 8 years ago)
Hi I Am Unable To Register My Membership. On My Pc And Mobile App. Please Help.
(Posted by Anonymous-150010 9 years ago)
How Do I Cancel My Massage Envy Membership?
I want to cancel my Massage Envy membership. Can I do this online or do I need to call them?
I want to cancel my Massage Envy membership. Can I do this online or do I need to call them?
(Posted by Anonymous-142666 10 years ago)
Does Massage Envy Offer Printable Coupons?
What is the best place to go to find Massage Envy printable coupons?
What is the best place to go to find Massage Envy printable coupons?
(Posted by Anonymous-142663 10 years ago)
Are The Hours The Same At All Massage Envy Locations?
Is there a way to get all Massage Envy locations?
Is there a way to get all Massage Envy locations?
(Posted by Anonymous-142657 12 years ago)
How Can I Find Unbiased Massage Envy Reviews?
I would like to see ratings from existing customers with both positive and negative reviews.
I would like to see ratings from existing customers with both positive and negative reviews.
(Posted by Anonymous-142660 13 years ago)
How Do I Find Job Openings At Massage Envy?
What is the best way to find career opportunities and apply for jobs with Massage Envy?
What is the best way to find career opportunities and apply for jobs with Massage Envy?
(Posted by Anonymous-142654 14 years ago)