Mozy Support
Help and Support for Mozy 
Problems with Mozy?
Choose one of the following Mozy support options:
- Click the "Ask a Question" button to post a new question about Mozy
- Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.
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Most Popular Mozy Questions
Closing My Account And No Longer Paying My Annual Fee
It seems impossible to close my MozyHome account. I can't manage to log in online - it doesn't seem ...
It seems impossible to close my MozyHome account. I can't manage to log in online - it doesn't seem ...
Accounting
How do I get to accounting?
How do I get to accounting?
Connection Problems
I am not sure I am connected to Mozy. As a client of several years, I didn't connect with Mozy for t...
I am not sure I am connected to Mozy. As a client of several years, I didn't connect with Mozy for t...
Most Recent Mozy Answers
Closing My Account And No Longer Paying My Annual Fee
To cancel your MozyHome account:Log into your account, https://mozy.com/login.Click on Manage Accoun...
To cancel your MozyHome account:Log into your account, https://mozy.com/login.Click on Manage Accoun...
Accounting
Please refer to the Mozy guide on the link belowhttps://support.mozy.com/articles/en_US/Documentatio...
Please refer to the Mozy guide on the link belowhttps://support.mozy.com/articles/en_US/Documentatio...
How Can I Get Technical Support To Log In When I Can't Log In For Mozy Home?
Hi. You can also obtain support via phone from here http://www.contacthelp.com/Mozy/customer-service
Hi. You can also obtain support via phone from here http://www.contacthelp.com/Mozy/customer-service
All Mozy Questions
My Data Is Missing
Mozy stopped backing up my data 7 days ago. I didn't realize this. I received a pop up message to re...
Mozy stopped backing up my data 7 days ago. I didn't realize this. I received a pop up message to re...
(Posted by egichon 12 years ago)
Snapshoterror
For the past 3 days have been unable to achieve backup manual or automatic. I am running Windows 7 (...
For the past 3 days have been unable to achieve backup manual or automatic. I am running Windows 7 (...
(Posted by falueke 12 years ago)
I Subscribed Over A Year Ago And Never Used It Or Installed. How Do I Cancel?
(Posted by cgcrandall 13 years ago)
How Can I Find Unbiased Mozy Reviews?
I am looking into Mozy, but would like to read honest ratings and reviews first.
I am looking into Mozy, but would like to read honest ratings and reviews first.
(Posted by Anonymous-16864 13 years ago)
What Is The Mozy Cancellation Policy?
I want to cancel my Mozy service, but they make it really complicated. I have read a lot of Mozy can...
I want to cancel my Mozy service, but they make it really complicated. I have read a lot of Mozy can...
(Posted by Anonymous-16870 14 years ago)
What Type Of Discounts And Promo Codes Does Mozy Offer?
What is the best place to go to find Mozy discounts and promo codes?
What is the best place to go to find Mozy discounts and promo codes?
(Posted by Anonymous-16867 14 years ago)
Does Mozy Offer A Linux Client?
I need to know if there is support for a Mozy Linux Client.
I need to know if there is support for a Mozy Linux Client.
(Posted by Anonymous-16873 14 years ago)