RCI Reviews
Customer reviews for RCI
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Overall Ratings
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Attribute Ratings
Customer Service (3 ratings)Perform as Advertised (3 ratings)
Timeliness (3 ratings)
Use Again (3 ratings)
Cost Effective (3 ratings)
RCI Reviews
Anonymous-147109.... December 9th, 2014
Very disappointed with our recent catamaran cruise. We exchanged two weeks for a 1 week all inclusive week of cruising. The boat was smaller than the other 2 Tradewind catamarans that were leaving the dock with our boat. Ours was overcrowded/overbooked with 12 people on board! We actually spoke to several people on the other 2 boats and were told both had an empty cabin and they were larger boats. The captain & his girlfriend/1st mate were extremely young (green) and did not have the gift for hospitality. They were very nice but it seemed forced, contrived and almost like 'we' were intruding on their space, their boat. The food was disappointing and since there were a total of 12 people on board, there was not much to go around. So much for all-inclusive. Same for liquor & beer. As a timeshare company such as RCI, I am surprised that you would use such a vendor as Tradewinds. I would not recommend Tradewinds as a cruise vacation when there are many other reputable good companies that offer the full hospitality that all vacationers are looking for. After all, we the vacationers and timeshare holders are ultimately the paying customer.
Anonymous-97585.... February 6th, 2013
RCI is a deal if you are running the joint but if you are a member then forget it. I have only been a member since 2010 and am enlisted until 2022. I will never be using this unless things change. I like to research other areas to see what kind of deal are out there and everybody is beating RCI hands down. Hotels, planes, cars, resorts etc. RCI sucks. I have one week deposited that I will lose and dont care because they will not see another penny from me. I call it as I see it. If there was anything positive to say I would
Anonymous-26515.... April 8th, 2011
Rci is a timeshare company that we have used for over 25 years. In the US and Canada once you get thru on the phone the service is quite good. In the Middle East where the service is based out of Dubai you don't get the large RCI catalogue, resorts that exist don't really, and the bonus weeks are nonexistent.