Owner's Manual
Page 246
...review your case, the Board needs the following information: • legible copies of all the people you contacted at the dealership(s) • a description of the action you expect to resolve your concern 246 Customer assistance Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln-Mercury... dealership representative Consumer candidates for their business leadership qualities. The dealership Board member is ...
...review your case, the Board needs the following information: • legible copies of all the people you contacted at the dealership(s) • a description of the action you expect to resolve your concern 246 Customer assistance Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln-Mercury... dealership representative Consumer candidates for their business leadership qualities. The dealership Board member is ...
Owner's Manual
Page 247
...on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to consider some cases. Box 6248 Dearborn, Michigan 48121 247 Making a decision Board members review all requested information is made to decide the case within 40 days of ...oral presentations, and arrive at a fair and impartial decision. Oral presentation may take longer for Board review. While it may be requested by the Board. Every effort is made . After a case is reviewed, the Board mails you would like to make an oral presentation before the Board, this is not ...
...on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to consider some cases. Box 6248 Dearborn, Michigan 48121 247 Making a decision Board members review all requested information is made to decide the case within 40 days of ...oral presentations, and arrive at a fair and impartial decision. Oral presentation may take longer for Board review. While it may be requested by the Board. Every effort is made . After a case is reviewed, the Board mails you would like to make an oral presentation before the Board, this is not ...
Owner's Manual
Page 246
... case • the year, make, model, and Vehicle Identification Number (VIN) listed on the application form. Your application is reviewed and, if it to the address provided on your vehicle ownership license • the date of repair(s) and mileage at the ... taken by an independent consulting firm. Customer assistance Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln-Mercury dealership representative Consumer candidates for their business leadership qualities. The dealership Board member is determined to be eligible, you will ...
... case • the year, make, model, and Vehicle Identification Number (VIN) listed on the application form. Your application is reviewed and, if it to the address provided on your vehicle ownership license • the date of repair(s) and mileage at the ... taken by an independent consulting firm. Customer assistance Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln-Mercury dealership representative Consumer candidates for their business leadership qualities. The dealership Board member is determined to be eligible, you will ...
Owner's Manual
Page 247
Oral presentation may take longer for the Board to consider some cases, on the dealer) but not on consumers who are binding on Ford (and, in some cases. Box 6248 Dearborn, Michigan 48121 247 The decisions of the date that all available information ...related to each complaint, including oral presentations, and arrive at 1-800-392-3673 (Ford), TDD for Board review. While it may be requested by writing to the Center at the following address: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. After...
Oral presentation may take longer for the Board to consider some cases, on the dealer) but not on consumers who are binding on Ford (and, in some cases. Box 6248 Dearborn, Michigan 48121 247 The decisions of the date that all available information ...related to each complaint, including oral presentations, and arrive at 1-800-392-3673 (Ford), TDD for Board review. While it may be requested by writing to the Center at the following address: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. After...