User Guide
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... (Billing) Codes 86 Caller ID 87 Internal and External Caller ID 87 Calling Line Identity Restriction (CLIR) 87 Call Pickup 88 Directed Call Pickup on a Specific Telephone 89 Group Call Pickup 89 Hunt Groups and Calling Groups 89 Hunt Groups 90 Calling Groups 92 Group Membership 92 Call Park 93 Paging 94 Dialing a Call to a Remote Office 95 Using Unique Extensions 95 Using Site Codes 96 Bridged Extensions 97 Delayed Ringing 97 Using Pulse Dialing 98 Using a Feature Code 98 Using a Mapped Button 98 Using a Personal Speed Dial 98 Additional Applications...
... (Billing) Codes 86 Caller ID 87 Internal and External Caller ID 87 Calling Line Identity Restriction (CLIR) 87 Call Pickup 88 Directed Call Pickup on a Specific Telephone 89 Group Call Pickup 89 Hunt Groups and Calling Groups 89 Hunt Groups 90 Calling Groups 92 Group Membership 92 Call Park 93 Paging 94 Dialing a Call to a Remote Office 95 Using Unique Extensions 95 Using Site Codes 96 Bridged Extensions 97 Delayed Ringing 97 Using Pulse Dialing 98 Using a Feature Code 98 Using a Mapped Button 98 Using a Personal Speed Dial 98 Additional Applications...
User Guide
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...; Quick Reference Guides For how to set up your password and voice mailbox for the First Time The procedure by which you have ■ The kind of voice messaging system on your name announcement and personal greeting. For details on tones and codes on your first password. Table 4 describes how to set your password as you are given a telephone and extension number, you need to access NBX features from an analog telephone, set...
...; Quick Reference Guides For how to set up your password and voice mailbox for the First Time The procedure by which you have ■ The kind of voice messaging system on your name announcement and personal greeting. For details on tones and codes on your first password. Table 4 describes how to set your password as you are given a telephone and extension number, you need to access NBX features from an analog telephone, set...
User Guide
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... that do OR, for systems that do NBX Messaging, use this code sequence to set your voice messaging application. Change If your system uses NBX Msg button (1102, Messaging, follow the NBX voice 2102, 2102-IR) or prompts to change your password for the NBX NetSet utility and your new password extension. Feature + 434 + current password + # + new password For all voice messaging systems: ■ Use only 4- 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet and NBX Messaging Password Feature NBX Business Phones NBX Basic Phones Analog Telephones Password -
... that do OR, for systems that do NBX Messaging, use this code sequence to set your voice messaging application. Change If your system uses NBX Msg button (1102, Messaging, follow the NBX voice 2102, 2102-IR) or prompts to change your password for the NBX NetSet utility and your new password extension. Feature + 434 + current password + # + new password For all voice messaging systems: ■ Use only 4- 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet and NBX Messaging Password Feature NBX Business Phones NBX Basic Phones Analog Telephones Password -
User Guide
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... your password through your telephone using this Guide. Starting the NBX To use the NBX NetSet utility, you can monitor and change your telephone's personal settings, such as speed dials, ringer tone, and specify where you want your calls to NetSet Utility your local area network (LAN) and that has a web browser. (You do not need Internet access.) To start the NBX NetSet utility: 1 Ask your administrator for the IP (web) address for your NBX...
... your password through your telephone using this Guide. Starting the NBX To use the NBX NetSet utility, you can monitor and change your telephone's personal settings, such as speed dials, ringer tone, and specify where you want your calls to NetSet Utility your local area network (LAN) and that has a web browser. (You do not need Internet access.) To start the NBX NetSet utility: 1 Ask your administrator for the IP (web) address for your NBX...
User Guide
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... these features: One-Touch Speed Dials Off-Site Notification Telephone Guide (this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on your telephone: 1 Log in this chapter. 2 Click Telephone Quick Reference. 16 CHAPTER 1: GETTING STARTED 3 Type your NBX NetSet user identification (always your 3-digit or 4-digit telephone extension) and your telephone (Business, Basic, or analog) appears. See "Starting the NBX NetSet Utility" earlier in to your NBX NetSet password, and...
... these features: One-Touch Speed Dials Off-Site Notification Telephone Guide (this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on your telephone: 1 Log in this chapter. 2 Click Telephone Quick Reference. 16 CHAPTER 1: GETTING STARTED 3 Type your NBX NetSet user identification (always your 3-digit or 4-digit telephone extension) and your telephone (Business, Basic, or analog) appears. See "Starting the NBX NetSet Utility" earlier in to your NBX NetSet password, and...
User Guide
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... use . 6 Programmable Access buttons - Activated when the telephone is in Chapter 7. 13 Redial button - Establishes a single call to scroll through the items in speaker phone mode, that you to another telephone. See "Transferring a Call" in your voice mail mailbox. For best results, keep the area around the microphone free of messages that you have in NBX NetSet Sends the currently active call with up the handset. 15 Forward to specific buttons. Allow you called...
... use . 6 Programmable Access buttons - Activated when the telephone is in Chapter 7. 13 Redial button - Establishes a single call to scroll through the items in speaker phone mode, that you to another telephone. See "Transferring a Call" in your voice mail mailbox. For best results, keep the area around the microphone free of messages that you have in NBX NetSet Sends the currently active call with up the handset. 15 Forward to specific buttons. Allow you called...
User Guide
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... 2: NBX 3102 BUSINESS TELEPHONE > User Information > Call Forward. An external call (a call from hearing what you can still hear them. Located on the underside of buttons). 19 Volume down - Accesses your telephone sounds a tone and activates the speaker phone. To activate this RJ-11 connector enables you to plug in speaker phone mode. When the feature is enabled, the indicator is in a headset so that you are using the handset or headset, or when your hands free. See "Setting the Volume" in...
... 2: NBX 3102 BUSINESS TELEPHONE > User Information > Call Forward. An external call (a call from hearing what you can still hear them. Located on the underside of buttons). 19 Volume down - Accesses your telephone sounds a tone and activates the speaker phone. To activate this RJ-11 connector enables you to plug in speaker phone mode. When the feature is enabled, the indicator is in a headset so that you are using the handset or headset, or when your hands free. See "Setting the Volume" in...
User Guide
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... up the handset. 12 Volume up to three additional internal parties, external parties, or both. See "Programmable Access Buttons" and "Status Lights for future use the speaker phone feature. See "Programmable Access Buttons" later in speaker phone mode. Establishes a single call to another telephone. Press the Mute button to turn off the Mute feature, press the Mute button again. Reserved for System Appearance Buttons" later in Chapter 7. 9 Conference button - Places a caller on Hold" in the telephone display panel. See "Establishing a Conference Call" in...
... up the handset. 12 Volume up to three additional internal parties, external parties, or both. See "Programmable Access Buttons" and "Status Lights for future use the speaker phone feature. See "Programmable Access Buttons" later in speaker phone mode. Establishes a single call to another telephone. Press the Mute button to turn off the Mute feature, press the Mute button again. Reserved for System Appearance Buttons" later in Chapter 7. 9 Conference button - Places a caller on Hold" in the telephone display panel. See "Establishing a Conference Call" in...
User Guide
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... telephone is in speaker phone mode, that you change any button mappings. 8 Microphone (3101SP only) - Allow you to use it to specific buttons. Enables you and your administrator to assign features to view these items: ■ Logs of your recent missed, answered, and dialed calls ■ A directory of people's names in progress. To turn the speaker off and resume the conversation, pick up the handset. The NBX 3101 Basic Telephone does not support speaker phone operation...
... telephone is in speaker phone mode, that you change any button mappings. 8 Microphone (3101SP only) - Allow you to use it to specific buttons. Enables you and your administrator to assign features to view these items: ■ Logs of your recent missed, answered, and dialed calls ■ A directory of people's names in progress. To turn the speaker off and resume the conversation, pick up the handset. The NBX 3101 Basic Telephone does not support speaker phone operation...
User Guide
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... turn off the Mute feature, press the button again. The indicator lamp is lit when the Mute feature is in Chapter 7. 15 Speaker 16 Handset - Programmable Access Buttons Figure 6 displays the Access buttons on the screen for detailed instructions. To view or change the current features on the One-Touch Speed Dials screen. Raises the volume of the ringer, the speaker, or the handset.See "Setting the Volume" in speaker phone mode. By default, the functions assigned to these buttons are using the handset...
... turn off the Mute feature, press the button again. The indicator lamp is lit when the Mute feature is in Chapter 7. 15 Speaker 16 Handset - Programmable Access Buttons Figure 6 displays the Access buttons on the screen for detailed instructions. To view or change the current features on the One-Touch Speed Dials screen. Raises the volume of the ringer, the speaker, or the handset.See "Setting the Volume" in speaker phone mode. By default, the functions assigned to these buttons are using the handset...
User Guide
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... to passwords and greetings, see the NBX Feature Codes Guide in your telephone. See "Off-Site Notification" in this chapter. ■ The default setting for your messaging application. If your system uses a messaging application other than NBX Messaging, use the documentation for the maximum length of the NBX Networked Telephony Solutions is 5 minutes. 40 CHAPTER 6: NBX MESSAGING NBX Messaging Components A key component of each voice mail message on accessing NBX features from any touch-tone telephone. You can configure your voice mailbox...
... to passwords and greetings, see the NBX Feature Codes Guide in your telephone. See "Off-Site Notification" in this chapter. ■ The default setting for your messaging application. If your system uses a messaging application other than NBX Messaging, use the documentation for the maximum length of the NBX Networked Telephony Solutions is 5 minutes. 40 CHAPTER 6: NBX MESSAGING NBX Messaging Components A key component of each voice mail message on accessing NBX features from any touch-tone telephone. You can configure your voice mailbox...
User Guide
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... NBX NetSet utility with your extension and password. 2 Select a message in your messages from an analog telephone, see the NBX Feature Codes Guide in the NBX NetSet utility. ■ In the NBX NetSet utility - Example: 3 Msgs 2 New. ■ On an NBX 3101 or 3101SP Basic Telephone - Log in as Windows Media Player, and either headphones or speakers 1 Log in to but have a way of your messages appears in the Voice Mail Messages area on accessing NBX features...
... NBX NetSet utility with your extension and password. 2 Select a message in your messages from an analog telephone, see the NBX Feature Codes Guide in the NBX NetSet utility. ■ In the NBX NetSet utility - Example: 3 Msgs 2 New. ■ On an NBX 3101 or 3101SP Basic Telephone - Log in as Windows Media Player, and either headphones or speakers 1 Log in to but have a way of your messages appears in the Voice Mail Messages area on accessing NBX features...
User Guide
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... hold , press Call Toggle. Answering a On NBX Business Telephones or 3101 and 3101SP Basic Telephones, Second Call when a new call arrives while you are using an NBX 3101SP Basic Telephone, you can press (Speaker). Caller ID The display panel on hold , or transfer it on the NBX system is forwarded to go, see "Setting Your Call Coverage Point" later in NBX NetSet > User Information > Call Forward. For an external caller, if your organization purchases Caller ID service from your NBX Telephone...
... hold , press Call Toggle. Answering a On NBX Business Telephones or 3101 and 3101SP Basic Telephones, Second Call when a new call arrives while you are using an NBX 3101SP Basic Telephone, you can press (Speaker). Caller ID The display panel on hold , or transfer it on the NBX system is forwarded to go, see "Setting Your Call Coverage Point" later in NBX NetSet > User Information > Call Forward. For an external caller, if your organization purchases Caller ID service from your NBX Telephone...
User Guide
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...-wide speed dial numbers set in NBX NetSet > System Speed Dials. A list of the users on your telephone (Missed Calls, Answered Calls, Dialed Calls). ■ Directory - Then press Call Toggle to the call you have set by your call coverage point. If you have placed two calls on hold: ■ And you do not hang up the handset, press Call Toggle to return to the call you do not hang up the handset, and the other line rings, pick...
...-wide speed dial numbers set in NBX NetSet > System Speed Dials. A list of the users on your telephone (Missed Calls, Answered Calls, Dialed Calls). ■ Directory - Then press Call Toggle to the call you have set by your call coverage point. If you have placed two calls on hold: ■ And you do not hang up the handset, press Call Toggle to return to the call you do not hang up the handset, and the other line rings, pick...
User Guide
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... your telephone to ring before the system forwards unanswered calls ■ Your call coverage point, which is configured to access an external line directly, press that button. 2 Dial the number, or use the display panel on an NBX Telephone to scroll to a missed, answered, or dialed number, or a personal or system-wide speed dial number. Redialing a Call On an NBX Business Telephone: ■ Pick up the handset and then press the Feature button + 401 to dial the most recent number that your extension...
... your telephone to ring before the system forwards unanswered calls ■ Your call coverage point, which is configured to access an external line directly, press that button. 2 Dial the number, or use the display panel on an NBX Telephone to scroll to a missed, answered, or dialed number, or a personal or system-wide speed dial number. Redialing a Call On an NBX Business Telephone: ■ Pick up the handset and then press the Feature button + 401 to dial the most recent number that your extension...
User Guide
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... Password and Voice Mail for your Speed Dial setup. No outside line, the display panel shows "All Ports Busy." For details, see "Setting Your Call Coverage Point" in . My telephone is Directed Call Pickup, but it back in Chapter 7. Begin speaking after I pick up your administrator to which the ringing fails. get a response after you can use your call on Intercom feature enabled. In NBX NetSet > User Information > Call Forward, verify that you have lost connection...
... Password and Voice Mail for your Speed Dial setup. No outside line, the display panel shows "All Ports Busy." For details, see "Setting Your Call Coverage Point" in . My telephone is Directed Call Pickup, but it back in Chapter 7. Begin speaking after I pick up your administrator to which the ringing fails. get a response after you can use your call on Intercom feature enabled. In NBX NetSet > User Information > Call Forward, verify that you have lost connection...
User Guide
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... call logs, on telephone display panel 57 call park default extensions 93 introduction 93 retrieving a parked call 94 Call Park button 1102, 2102, 2102-IR Business Telephones 27 1105 Attendant Console 105 3102 Business Telephone 21 3105 Attendant Console 103 call permissions applying yours to another telephone 81 introduction 80 call pickup directed 89 group 89 introduction 88 problem 117 call toggle button 2101 Basic Telephone 37 call toggle on 2101 Basic Telephone managing incoming calls 56 Call Transfer service (analog lines) 27 Call Waiting service...
... call logs, on telephone display panel 57 call park default extensions 93 introduction 93 retrieving a parked call 94 Call Park button 1102, 2102, 2102-IR Business Telephones 27 1105 Attendant Console 105 3102 Business Telephone 21 3105 Attendant Console 103 call permissions applying yours to another telephone 81 introduction 80 call pickup directed 89 group 89 introduction 88 problem 117 call toggle button 2101 Basic Telephone 37 call toggle on 2101 Basic Telephone managing incoming calls 56 Call Transfer service (analog lines) 27 Call Waiting service...
User Guide
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... status on 2101 Basic Telephone 38 incoming calls answering 56 calling groups 90 forwarding directly to another user's mailbox 64 hunt groups 90 on a 2101 Basic Telephone 56 transferring 63 indicators of voice mail messages off-site notification 75 on your phone 43 infrared port 26 installing telephones 109 intercom Hands Free button, 1102, 2102, and 2102-IR Business Telephones 26 Hands Free button, 3102 Business Telephone 20 internal paging 94 internal caller ID 87 internal calls, dialing 59 internal paging 94 J jack, Ethernet 70...
... status on 2101 Basic Telephone 38 incoming calls answering 56 calling groups 90 forwarding directly to another user's mailbox 64 hunt groups 90 on a 2101 Basic Telephone 56 transferring 63 indicators of voice mail messages off-site notification 75 on your phone 43 infrared port 26 installing telephones 109 intercom Hands Free button, 1102, 2102, and 2102-IR Business Telephones 26 Hands Free button, 3102 Business Telephone 20 internal paging 94 internal caller ID 87 internal calls, dialing 59 internal paging 94 J jack, Ethernet 70...
User Guide
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... personal greeting changing 42 setting the first time 14 personal speed dial buttons 1102, 2102, and 2102-IR Business Telephone 28 3102 Business Telephone 21 personal speed dial numbers 71 personal voice mail group lists creating 49 modifying 50 phantom mailboxes 53 picking up calls 88 placing calls on hold See hold position, wall-mount bracket 114 printing speed dial lists 74 private messages 51 problems, solving 109 Program button 1102, 2102, and 2102-IR Business Telephones 25 3102 Business Telephone 19 programmable Access buttons 1102, 2102, 2102-IR Business Telephones...
... personal greeting changing 42 setting the first time 14 personal speed dial buttons 1102, 2102, and 2102-IR Business Telephone 28 3102 Business Telephone 21 personal speed dial numbers 71 personal voice mail group lists creating 49 modifying 50 phantom mailboxes 53 picking up calls 88 placing calls on hold See hold position, wall-mount bracket 114 printing speed dial lists 74 private messages 51 problems, solving 109 Program button 1102, 2102, and 2102-IR Business Telephones 25 3102 Business Telephone 19 programmable Access buttons 1102, 2102, 2102-IR Business Telephones...
User Guide
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... dialing 80 tone dialing 98 tones, ringer selection 70 Transfer button 1102, 2102, and 2102-IR Business Telephones 25 1105 Attendant Console 104 2101 Basic Telephone 37 3101 and 3101SP Basic Telephones 33 3102 Business Telephone 19 3105 Attendant Console 103 transferring calls 63 troubleshooting introduction 109 list of possible problems 116 U unauthorized use of telephone, preventing 79 urgent messages 51 user, definition 10 V voice mail accessing through e-mail 52 changing your password 41 components 40 creating messages 48 forwarding 47 greeting...
... dialing 80 tone dialing 98 tones, ringer selection 70 Transfer button 1102, 2102, and 2102-IR Business Telephones 25 1105 Attendant Console 104 2101 Basic Telephone 37 3101 and 3101SP Basic Telephones 33 3102 Business Telephone 19 3105 Attendant Console 103 transferring calls 63 troubleshooting introduction 109 list of possible problems 116 U unauthorized use of telephone, preventing 79 urgent messages 51 user, definition 10 V voice mail accessing through e-mail 52 changing your password 41 components 40 creating messages 48 forwarding 47 greeting...