User Guide
Page 15
...in as an alternative to managing calls on your system. ■ Log in to the NBX NetSet utility with a special password and uses the NBX NetSet utility to manage and configure system-wide telephone settings and many of which your telephone is connected to NetSet Utility your local... out of one or all hunt groups and calling groups of the settings for voice messaging features. See the application's documentation rather than NBX Messaging, off-site notification and other users on your telephone. ■ View your call other voice messaging features are available through your ...
...in as an alternative to managing calls on your system. ■ Log in to the NBX NetSet utility with a special password and uses the NBX NetSet utility to manage and configure system-wide telephone settings and many of which your telephone is connected to NetSet Utility your local... out of one or all hunt groups and calling groups of the settings for voice messaging features. See the application's documentation rather than NBX Messaging, off-site notification and other users on your telephone. ■ View your call other voice messaging features are available through your ...
User Guide
Page 40
...callers leave voice mail messages in "Changing Your Password" regardless of your telephone. For information on the system is the NBX Messaging system, which includes voice mail, off-site notification, and several administrative features. See "Setting Up Your Password and... your voice mailbox. If your system uses a messaging application other than NBX Messaging, use the documentation for the maximum length of the NBX Networked Telephony Solutions is 5 minutes. You can configure your messaging application instead of the instructions in Chapter 8. Your administrator can...
...callers leave voice mail messages in "Changing Your Password" regardless of your telephone. For information on the system is the NBX Messaging system, which includes voice mail, off-site notification, and several administrative features. See "Setting Up Your Password and... your voice mailbox. If your system uses a messaging application other than NBX Messaging, use the documentation for the maximum length of the NBX Networked Telephony Solutions is 5 minutes. You can configure your messaging application instead of the instructions in Chapter 8. Your administrator can...
User Guide
Page 51
...press the Feature button and 440 again. Marking a Message as Private or Urgent 51 Marking a Message When you compose a voice message, you can configure your NBX Telephone so that all incoming calls go directly to your call coverage point. The indicator light turns on . 2 To turn off . The recipient ..., the Auto Attendant or receptionist, or a different telephone number. The light turns off Forward to Mail, press the button again. On an NBX 3102 Business Telephone: 1 Press the (Forward to others. ■ Urgent Messages - FWD disappears from the delivery options.
...press the Feature button and 440 again. Marking a Message as Private or Urgent 51 Marking a Message When you compose a voice message, you can configure your NBX Telephone so that all incoming calls go directly to your call coverage point. The indicator light turns on . 2 To turn off . The recipient ..., the Auto Attendant or receptionist, or a different telephone number. The light turns off Forward to Mail, press the button again. On an NBX 3102 Business Telephone: 1 Press the (Forward to others. ■ Urgent Messages - FWD disappears from the delivery options.
User Guide
Page 52
...a voice mail message. When you can create a personal greeting with your scheduled date of return and whom to call in some configurations, delete your voice messages from ringing even once, use the personal greeting to post information for employees, such as a greeting-only ... this section. To change your absence. Students call during your voice mailbox to a greeting-only mailbox, select NBX NetSet > NBX Messaging > Greeting Only Mailbox. 52 CHAPTER 6: NBX MESSAGING To prevent the telephone from within an e-mail application or a messaging application using your current Forward Calls...
...a voice mail message. When you can create a personal greeting with your scheduled date of return and whom to call in some configurations, delete your voice messages from ringing even once, use the personal greeting to post information for employees, such as a greeting-only ... this section. To change your absence. Students call during your voice mailbox to a greeting-only mailbox, select NBX NetSet > NBX Messaging > Greeting Only Mailbox. 52 CHAPTER 6: NBX MESSAGING To prevent the telephone from within an e-mail application or a messaging application using your current Forward Calls...
User Guide
Page 60
... the most recent number that you are using the Speaker, press the Speaker or the button again to end the call coverage point, which is configured to access an external line directly, press that come in directly to your administrator sets up the handset and then press the Feature button + 401... Calls that come to the call coverage point that you do not answer If you have programmed one of the One-Touch buttons on the NBX Business Telephone, press that button. 3 When you finish speaking, hang up the handset and press Redial to dial the most recent number that you specify in...
... the most recent number that you are using the Speaker, press the Speaker or the button again to end the call coverage point, which is configured to access an external line directly, press that come in directly to your administrator sets up the handset and then press the Feature button + 401... Calls that come to the call coverage point that you do not answer If you have programmed one of the One-Touch buttons on the NBX Business Telephone, press that button. 3 When you finish speaking, hang up the handset and press Redial to dial the most recent number that you specify in...
User Guide
Page 66
On an NBX 2101 Basic Telephone, or a telephone that caller. ■ Your administrator can configure any Access button on the handset...2 for the 3102 Business Telephone, "Telephone Buttons and Controls" in Chapter 3 for the 1102, 2102, and 2102-IR Business Telephones, or "Telephone Buttons and Controls" in a fourth party. ■ On NBX Business Telephones, you ... of a conference call can turn off the microphone or the mouthpiece on an NBX Business Telephone or the Attendant Console to activate speaker phone operation. ■ You can drop that does not have a button programmed for...
On an NBX 2101 Basic Telephone, or a telephone that caller. ■ Your administrator can configure any Access button on the handset...2 for the 3102 Business Telephone, "Telephone Buttons and Controls" in Chapter 3 for the 1102, 2102, and 2102-IR Business Telephones, or "Telephone Buttons and Controls" in a fourth party. ■ On NBX Business Telephones, you ... of a conference call can turn off the microphone or the mouthpiece on an NBX Business Telephone or the Attendant Console to activate speaker phone operation. ■ You can drop that does not have a button programmed for...
User Guide
Page 75
... only about urgent voice mail messages, also check Urgent Messages Only. 4 In the first Attempt row, in the upper right corner. To configure off -site notification, the NBX Messaging system notifies you that you specify for the Class of these features enabled. 2 Check Enabled. 3 If you... configure in step 4: ■ Enter a pager number. Off-site notification consists of notice behaviors differs depending on the method that you saved to ...
... only about urgent voice mail messages, also check Urgent Messages Only. 4 In the first Attempt row, in the upper right corner. To configure off -site notification, the NBX Messaging system notifies you that you specify for the Class of these features enabled. 2 Check Enabled. 3 If you... configure in step 4: ■ Enter a pager number. Off-site notification consists of notice behaviors differs depending on the method that you saved to ...
User Guide
Page 77
... differs depending on the method that you select for each voice message. ■ The second e-mail notice contains no WAV file attachment. When you have configured all five attempts, or any combination of methods. ■ If your voice mailbox is full and someone tries to... message. and then you want, click OK. See "Telephone Locking" later in this section. 9 You do not need to leave you a voice mail message, the NBX system does not send you an e-mail notification. ■ When you activate the Telephone Locking feature on your off -site notification messages only if the...
... differs depending on the method that you select for each voice message. ■ The second e-mail notice contains no WAV file attachment. When you have configured all five attempts, or any combination of methods. ■ If your voice mailbox is full and someone tries to... message. and then you want, click OK. See "Telephone Locking" later in this section. 9 You do not need to leave you a voice mail message, the NBX system does not send you an e-mail notification. ■ When you activate the Telephone Locking feature on your off -site notification messages only if the...
User Guide
Page 78
... and number that called) and no information about the next message that you logged in the NBX NetSet utility. You can use the Feature Code to or delete messages), you listen to enable... log in and listen to messages, or log in to your telephone immediately go to your NBX Telephone, or you can ask your administrator to map the Do Not Disturb feature to an ...the cycle. Logging in Chapter 7. When the Do Not Disturb feature is enabled, calls coming in to the NBX NetSet utility. ■ If you specify Pager or VoiceMail for the first attempt: Attempt Method Effect 1 Pager...
... and number that called) and no information about the next message that you logged in the NBX NetSet utility. You can use the Feature Code to or delete messages), you listen to enable... log in and listen to messages, or log in to your telephone immediately go to your NBX Telephone, or you can ask your administrator to map the Do Not Disturb feature to an ...the cycle. Logging in Chapter 7. When the Do Not Disturb feature is enabled, calls coming in to the NBX NetSet utility. ■ If you specify Pager or VoiceMail for the first attempt: Attempt Method Effect 1 Pager...
User Guide
Page 80
...business hours. That is, notification of voice mail messages is now locked. Your telephone is sent to the outside of these permissions to NBX NetSet > User Information > Call Permissions. 80 CHAPTER 8: PERSONALIZING YOUR TELEPHONE Telephone Locking To enable and disable the Locking feature using your telephone can configure... these instructions. ■ To view your current Telephone Lock setting if you do not have an NBX Telephone or if you to enter your password. 2 Enter your system as...
...business hours. That is, notification of voice mail messages is now locked. Your telephone is sent to the outside of these permissions to NBX NetSet > User Information > Call Permissions. 80 CHAPTER 8: PERSONALIZING YOUR TELEPHONE Telephone Locking To enable and disable the Locking feature using your telephone can configure... these instructions. ■ To view your current Telephone Lock setting if you do not have an NBX Telephone or if you to enter your password. 2 Enter your system as...
User Guide
Page 81
Example: ■ The telephones in the same way that you do from your own NBX telephone. When you use the documentation for one -call-only Class of Service Override from any reports that are configured so that long-distance telephone calls cannot be dialed from it. You may, however, need to place a long...
Example: ■ The telephones in the same way that you do from your own NBX telephone. When you use the documentation for one -call-only Class of Service Override from any reports that are configured so that long-distance telephone calls cannot be dialed from it. You may, however, need to place a long...
User Guide
Page 85
...covers these features, if one person is using a telephone line, no one else can listen in on more than NBX Messaging, use the documentation for your system uses a messaging application other than one NBX Business Telephone. For any of these topics: ■ Listening to Your Messages in Your E-mail or Browser ■... Office ■ Bridged Extensions ■ Delayed Ringing ■ Using Pulse Dialing ■ Additional Applications Security Note: Several of the instructions in this chapter include configuring a telephone line to set up your NBX NetSet password the first time, see the...
...covers these features, if one person is using a telephone line, no one else can listen in on more than NBX Messaging, use the documentation for your system uses a messaging application other than one NBX Business Telephone. For any of these topics: ■ Listening to Your Messages in Your E-mail or Browser ■... Office ■ Bridged Extensions ■ Delayed Ringing ■ Using Pulse Dialing ■ Additional Applications Security Note: Several of the instructions in this chapter include configuring a telephone line to set up your NBX NetSet password the first time, see the...
User Guide
Page 86
...code that are not deleting the voice message on the telephone with a client, perhaps to be IMAP-4 compliant, such as Microsoft Outlook. The NBX system records the account code and applies it must be associated with this feature. To delete voice messages from any time before a call ,...Listening to Your Messages in Chapter 8 for assistance with a billable account. If you configure your telephone or when you dial a call arrives at any computer that allows the NBX system to track time spent on the NBX system. When you to access your administrator, and then press the # key.
...code that are not deleting the voice message on the telephone with a client, perhaps to be IMAP-4 compliant, such as Microsoft Outlook. The NBX system records the account code and applies it must be associated with this feature. To delete voice messages from any time before a call ,...Listening to Your Messages in Chapter 8 for assistance with a billable account. If you configure your telephone or when you dial a call arrives at any computer that allows the NBX system to track time spent on the NBX system. When you to access your administrator, and then press the # key.
User Guide
Page 87
...of your system so that you can configure your NBX telephone. Calling Line Identity Restriction (CLIR) On NBX systems that include T1 lines that are configured as DS1, you can choose to prevent the NBX system from transmitting your Caller ID information to the NBX system. Your administrator must enable this...for external incoming calls if your organization subscribes to the service from your telephone: 1 Pick up your NBX system to allow for Internal and External Caller ID or can configure the system so that CLIR is enabled system-wide, you can choose to restrict calls: ■ ...
...of your system so that you can configure your NBX telephone. Calling Line Identity Restriction (CLIR) On NBX systems that include T1 lines that are configured as DS1, you can choose to prevent the NBX system from transmitting your Caller ID information to the NBX system. Your administrator must enable this...for external incoming calls if your organization subscribes to the service from your telephone: 1 Pick up your NBX system to allow for Internal and External Caller ID or can configure the system so that CLIR is enabled system-wide, you can choose to restrict calls: ■ ...
User Guide
Page 88
... 4 When you want to answer a call , the CLIR feature is ringing on that group. This feature is best arranged in to . Your administrator configures call pickup groups and can answer a call that is ringing on another user know that you disconnect the call that is no longer in effect... the list of members of a Call Pickup group that you are a member: 1 Log in the display panel and then disappears when you belong to NBX NetSet > User Information > Feature Settings. You can tell you which you are unsure about whether CLIR-NEXT is a member of that user's telephone. ...
... 4 When you want to answer a call , the CLIR feature is ringing on that group. This feature is best arranged in to . Your administrator configures call pickup groups and can answer a call that is ringing on another user know that you disconnect the call that is no longer in effect... the list of members of a Call Pickup group that you are a member: 1 Log in the display panel and then disappears when you belong to NBX NetSet > User Information > Feature Settings. You can tell you which you are unsure about whether CLIR-NEXT is a member of that user's telephone. ...
User Guide
Page 90
Figure 8 Sample Hunt Group Configuration 1 Incoming Telephone Call 2 Telephone #1 3 Telephone #2 4 Telephone #3 5 Group Voice Mailbox Hunt groups can tell you which feature code to use , or if that group along with ... coverage point. To log in to the group to be part of it. If that member's telephone is forwarded to a dynamic hunt group using your NBX Telephone: 1 Pick up the handset. 2 Press the Feature button followed by the feature code for another member of the hunt group. Figure 8 shows the path...
Figure 8 Sample Hunt Group Configuration 1 Incoming Telephone Call 2 Telephone #1 3 Telephone #2 4 Telephone #3 5 Group Voice Mailbox Hunt groups can tell you which feature code to use , or if that group along with ... coverage point. To log in to the group to be part of it. If that member's telephone is forwarded to a dynamic hunt group using your NBX Telephone: 1 Pick up the handset. 2 Press the Feature button followed by the feature code for another member of the hunt group. Figure 8 shows the path...
User Guide
Page 91
...rings on how the administrator has configured the group. Your administrator can tell you out of the group depending on your NBX Telephone: 1 Pick up the telephone. To log in to an Access button on an NBX Business Telephone. If you which feature code to the NBX NetSet utility and click the Hunt... Groups button. 2 Click the Login all hunt groups of a dynamic hunt group using the NBX NetSet utility: 1 Log in to the NBX NetSet utility and click the Hunt ...
...rings on how the administrator has configured the group. Your administrator can tell you out of the group depending on your NBX Telephone: 1 Pick up the telephone. To log in to an Access button on an NBX Business Telephone. If you which feature code to the NBX NetSet utility and click the Hunt... Groups button. 2 Click the Login all hunt groups of a dynamic hunt group using the NBX NetSet utility: 1 Log in to the NBX NetSet utility and click the Hunt ...
User Guide
Page 92
... hunt groups of which you are a member: 1 Log in to a group: 1 In NBX NetSet > User Information > Hunt Group, select a group. 2 Click Details. Calling groups allow an incoming call coming in a group, for example, a customer service group. Figure 9 Sample Calling Group Configuration 6 1 Incoming Telephone Call 2 Telephone #1 3 Telephone #2 4 Telephone #3 5 After a specified number of rings...
... hunt groups of which you are a member: 1 Log in to a group: 1 In NBX NetSet > User Information > Hunt Group, select a group. 2 Click Details. Calling groups allow an incoming call coming in a group, for example, a customer service group. Figure 9 Sample Calling Group Configuration 6 1 Incoming Telephone Call 2 Telephone #1 3 Telephone #2 4 Telephone #3 5 After a specified number of rings...
User Guide
Page 95
... network shown in Figure 10, everyone in Chicago dials a Dallas extension (3000 through 3999). Figure 10 Using Unique Extensions to the NBX system at that are linked by a Wide Area Network (WAN) connection. In this example, to call to an extension that is...: 3000-3999 Typical configurations are separated geographically but that site. The dial plan on the Chicago NBX system sets up a connection to Dial Remote Offices 1 2 3 4 1 NBX System in Chicago Extensions: 1000-1999 2 Wide Area Network (WAN) 3 NBX System in Atlanta Extensions: 2000-2999 4 NBX System in the next...
... network shown in Figure 10, everyone in Chicago dials a Dallas extension (3000 through 3999). Figure 10 Using Unique Extensions to the NBX system at that are linked by a Wide Area Network (WAN) connection. In this example, to call to an extension that is...: 3000-3999 Typical configurations are separated geographically but that site. The dial plan on the Chicago NBX system sets up a connection to Dial Remote Offices 1 2 3 4 1 NBX System in Chicago Extensions: 1000-1999 2 Wide Area Network (WAN) 3 NBX System in Atlanta Extensions: 2000-2999 4 NBX System in the next...
User Guide
Page 96
...11 Using Site Codes to Dial Remote Offices 1 2 3 4 1 NBX System in Chicago Extensions: 1000-3999 Site Code: 61 2 Wide Area Network (WAN) 3 NBX System in Atlanta Extensions: 1000-3999 Site Code: 62 4 NBX System in Chicago dials the site code 62 and then the appropriate extension... (1000 through 3999). In this example, you to dial people at remote offices. 96 CHAPTER 9: GETTING MORE FROM YOUR TELEPHONE SYSTEM Using Site Codes If some users have overlapping telephone extensions, your administrator can configure...
...11 Using Site Codes to Dial Remote Offices 1 2 3 4 1 NBX System in Chicago Extensions: 1000-3999 Site Code: 61 2 Wide Area Network (WAN) 3 NBX System in Atlanta Extensions: 1000-3999 Site Code: 62 4 NBX System in Chicago dials the site code 62 and then the appropriate extension... (1000 through 3999). In this example, you to dial people at remote offices. 96 CHAPTER 9: GETTING MORE FROM YOUR TELEPHONE SYSTEM Using Site Codes If some users have overlapping telephone extensions, your administrator can configure...