3Com 3103 - NBX Manager VoIP Phone Support and Manuals
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User Guide - Page 3
... 10 Documentation 11
Comments on the Documentation 12
1 GETTING STARTED
Setting Up Your Password and Voice Mail for the First Time 13 NBX NetSet Utility 15
Starting the NBX NetSet Utility 16 Navigation and Shortcut Icons in the NBX NetSet Utility 16 Quick Reference Guides 17
2 3COM 3103 MANAGER'S TELEPHONE
Telephone Buttons and Controls 19 Programmable Access Buttons 22 Status Lights...
User Guide - Page 5
... Your Telephone 70 Telephone Locking 70 Call Permissions 71 Class of Service Override 71 Using a Headset 72 With the 3Com Manager's Telephone and 3Com 3102 Business Telephone 72 Returning to the Headset After a Long Delay 73 Using Hands Free Active on Intercom 73
6 GETTING MORE FROM YOUR TELEPHONE SYSTEM
Listening to Your Messages in Your E-mail 76 Account (Billing) Codes 76...
User Guide - Page 10
Table 2 Common Terms
Term Auto Attendant
Administrator Receptionist
User
Definition
The set of incoming telephone calls. The person who is responsible for information about How to get started with your new telephone The 3Com 3103 Manager's Telephone NBX Voice Messaging features Using standard telephone features Personalizing your 3Com Networked Telephony Solution. A person who answers the ...
User Guide - Page 72
... jack.
2 Press the Headset button. The handset can use a headset with the 3Com Manager's Telephone and 3102 Business Telephone, read the next section. 72
CHAPTER 5: PERSONALIZING YOUR TELEPHONE
When you use Class of Service (CoS) Override, any telephone on an NBX system.
■ For how to the telephone on which you made the call. See Figure 10 in , press the...
User Guide - Page 75
... Operators ■ Using Message Waiting Indicator to Telephone ■ Dialing a Call to appear on that same line from a different telephone. 6
GETTING MORE FROM YOUR TELEPHONE SYSTEM
This chapter covers these features, if one person is using a telephone line, no one 3Com® Business Telephone or 3Com Manager's Telephone.
For any of the features described in this chapter.
User Guide - Page 99
... on hold, forwarding calls, and so on :
■ Any 3Com Manager's Telephone
■ Any 3Com Business Telephone
■ A 3Com 2101 Basic Telephone if a 3Com Attendant Console is associated with it. The administrator creates the bridged extension on another telephone. Bridged Extensions 99 Figure 6 Using Site Codes to the primary telephone's extension but you cannot make calls using the buttons...
User Guide - Page 100
... rings, the line's status light on the manager's telephone flashes, allowing the manager to answer the call audibly rings on another telephone for pulse dialing.
Delayed Ringing
(3Com Business Telephone, 3Com Manager's Telephone, and Attendant Console only) The Delayed Ringing feature prevents a call on a shared line from ringing on a specific telephone until the incoming call rings on the...
User Guide - Page 104
...9632; Call Forward Busy
■ Call Forward No Answer
These features are available for your telephone or for information on a 3Com Telephone and entering a three-digit feature code. See "NBX NetSet Utility" in Chapter 1 for the entire system, some of these features:
■ Caller ID Restriction -
104 CHAPTER 7: FEATURE CODES
hear the Error Tone if you make an error such as described...
User Guide - Page 117
...; Troubleshooting Problems
Although the connector layout varies between telephones, all 3Com Telephones and attendant consoles use these symbols to the network. A powered Ethernet cable that conforms to the Power over Ethernet (IEEE 802.3af) standard is acceptable for: ■ 3Com 3100 Entry Telephones ■ 3Com 3101 Basic Telephones ■ 3Com 3102 Business Telephones ■ 3Com 3103...
User Guide - Page 118
... and 3103 only) 6 Tabs for an optional connection to the NBX system through traditional telephone wiring.
Ask your administrator if you have questions about how to connect any 3Com Telephone or Attendant Console to the LAN. 3 Ethernet connector for the support bracket ■ For information about the underside of each type of the 3Com 3102 Business Telephone
CAUTION: The NBX...
User Guide - Page 119
...to the phone, press the cables into the mounting supports on the stand. Attaching and Adjusting the Articulating Support Bracket 119
Attaching and Adjusting the Articulating Support Bracket
■ The following devices: ■ 3Com 3105 Attendant Console ■ 3Com 3103 Manager's Telephone Figure 11, Figure 12, and Figure 13 show the 3Com 3102 Business Telephone. The instructions apply to...
User Guide - Page 122
... 12 Possible Problems (continued)
Possible Problem
Suggested Solutions
My telephone has "locked ■ Your telephone has lost the connection to the
up your voice mail password to access the NBX NetSet utility. mailbox and delete some messages.
■ Your telephone may have the Hands Free Active on Intercom"Chapter 5
On my 3Com Business Telephone or 3Com Manager's Telephone, all...
User Guide - Page 126
... telephone calls, dialing 45
F
feature active tone 104 feature codes 103 Feature Codes Guide in NBX NetSet utility 13 feature entry tone 103 feature settings
Call Forward All 47 Call Forward Busy 46 Call Forward No Answer 46 CLIR-All 79 Do Not Disturb 69, 70 Forward Calls to Mail 48 Find/Phone Tab, Complement Attendant Software (CAS) 114 flash, feature code 106 forgot my password...
User Guide - Page 127
... 3Com Manager's Telephone 52 Business Telephones 52 feature code 106 introduction 52 more than one call 53 Hold button 1105 Attendant Console 113 3103 Manager's Telephone 21 3105 Attendant Console 111 hunt groups and the Do Not Disturb feature 69 calling groups 86 feature code 105 introduction 83 logging in to or out of 85 sample configuration 84 static 84
I
icons in the NBX...
User Guide - Page 128
... monitoring, supervisory 86 moving telephones 60, 121 Mute button 3103 Manager's Telephone 21 MWI See message waiting indicators
N
name announcement changing 29 setting the first time 14
NBX Messaging 27
NBX NetSet password changing 14 forgotten 14 initial 14, 16 overview 28
NBX NetSet utility getting started 16 listening to messages 30 overview 15 problems with 122
new messages dial...
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