User Guide
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... Utility 16 Navigation and Shortcut Icons in the NBX NetSet Utility 16 Quick Reference Guides 17 2 3COM 3103 MANAGER'S TELEPHONE Telephone Buttons and Controls 19 Programmable Access Buttons 22 Status Lights for Access Buttons 23 Display Panel 23 Display Panel Contrast 24 Features 25 3 NBX MESSAGING NBX Messaging Components 27 Important Considerations 28 Changing Your Password 28...
... Utility 16 Navigation and Shortcut Icons in the NBX NetSet Utility 16 Quick Reference Guides 17 2 3COM 3103 MANAGER'S TELEPHONE Telephone Buttons and Controls 19 Programmable Access Buttons 22 Status Lights for Access Buttons 23 Display Panel 23 Display Panel Contrast 24 Features 25 3 NBX MESSAGING NBX Messaging Components 27 Important Considerations 28 Changing Your Password 28...
User Guide
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... 31 Listening from Any Internal 3Com Telephone 31 Listening from an External Location 31 Managing Your Messages 32 Information About Your Messages 33 Replying to a Message 33 Forwarding a Message 34 Creating and Sending a Message 35 Using Voice Mail Group Lists ... a Message as Private or Urgent 39 Other Ways to Manage Your Voice Mail Messages 40 Other Kinds of Mailboxes 40 Greeting-Only Mailbox 40 Phantom Mailbox 41 Group Mailbox 41 4 STANDARD FEATURES Answering a Call 43 Caller ID 44 Answering a Second Call 44 Using the 3Com Telephone Display Panel 44 Dialing a Call 45 An...
... 31 Listening from Any Internal 3Com Telephone 31 Listening from an External Location 31 Managing Your Messages 32 Information About Your Messages 33 Replying to a Message 33 Forwarding a Message 34 Creating and Sending a Message 35 Using Voice Mail Group Lists ... a Message as Private or Urgent 39 Other Ways to Manage Your Voice Mail Messages 40 Other Kinds of Mailboxes 40 Greeting-Only Mailbox 40 Phantom Mailbox 41 Group Mailbox 41 4 STANDARD FEATURES Answering a Call 43 Caller ID 44 Answering a Second Call 44 Using the 3Com Telephone Display Panel 44 Dialing a Call 45 An...
User Guide
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...Disconnecting the Last Person That You Called 56 More About Conference Calls 57 Setting the Volume 57 5 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 59 Ringer Tones 60 Speed Dials 60 Personal Speed Dials 60 System-wide Speed Dials 61 Special Case: One-Touch Speed Dials... Unauthorized Use of Your Telephone 70 Telephone Locking 70 Call Permissions 71 Class of Service Override 71 Using a Headset 72 With the 3Com Manager's Telephone and 3Com 3102 Business Telephone 72 Returning to the Headset After a Long Delay 73 Using Hands Free Active on Intercom 73 6 GETTING MORE ...
...Disconnecting the Last Person That You Called 56 More About Conference Calls 57 Setting the Volume 57 5 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 59 Ringer Tones 60 Speed Dials 60 Personal Speed Dials 60 System-wide Speed Dials 61 Special Case: One-Touch Speed Dials... Unauthorized Use of Your Telephone 70 Telephone Locking 70 Call Permissions 71 Class of Service Override 71 Using a Headset 72 With the 3Com Manager's Telephone and 3Com 3102 Business Telephone 72 Returning to the Headset After a Long Delay 73 Using Hands Free Active on Intercom 73 6 GETTING MORE ...
User Guide
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7 7 FEATURE CODES NBX Tones 103 Feature Codes with 3Com Telephones 104 3Com Manager's Telephone 105 Using Feature Codes 105 8 3COM 3105 AND 1105 ATTENDANT CONSOLES 3Com Attendant Console 110 Access Buttons 110 Feature Buttons 110 Attendant Console Labels 113 Opening the 3105 Attendant Console Label Cover 113 Complement Attendant Software 114 Managing Calls 115 A TELEPHONE INSTALLATION AND MAINTENANCE Connecting the Telephone 117...
7 7 FEATURE CODES NBX Tones 103 Feature Codes with 3Com Telephones 104 3Com Manager's Telephone 105 Using Feature Codes 105 8 3COM 3105 AND 1105 ATTENDANT CONSOLES 3Com Attendant Console 110 Access Buttons 110 Feature Buttons 110 Attendant Console Labels 113 Opening the 3105 Attendant Console Label Cover 113 Complement Attendant Software 114 Managing Calls 115 A TELEPHONE INSTALLATION AND MAINTENANCE Connecting the Telephone 117...
User Guide
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... Analog Terminal Adapter can use most of the features described in the NBX NetSet utility. See the NBX Feature Codes Guide for personal telephone settings. Devices documented in this guide include: ■ Telephones ■ 3Com 3103 Manager's Telephone ■ Attendant Consoles ■ 3Com 3105 Attendant Console ■ 3Com 1105 Attendant Console ■ NBX Complement Attendant Software If the information in...
... Analog Terminal Adapter can use most of the features described in the NBX NetSet utility. See the NBX Feature Codes Guide for personal telephone settings. Devices documented in this guide include: ■ Telephones ■ 3Com 3103 Manager's Telephone ■ Attendant Consoles ■ 3Com 3105 Attendant Console ■ 3Com 1105 Attendant Console ■ NBX Complement Attendant Software If the information in...
User Guide
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... Use This Guide Conventions Table 1 shows where to look for information about How to get started with your new telephone The 3Com 3103 Manager's Telephone NBX Voice Messaging features Using standard telephone features Personalizing your 3Com Networked Telephony Solution. Table 1 Where to Find Information If you are looking for specific information in this guide. Table 2 Common Terms...
... Use This Guide Conventions Table 1 shows where to look for information about How to get started with your new telephone The 3Com 3103 Manager's Telephone NBX Voice Messaging features Using standard telephone features Personalizing your 3Com Networked Telephony Solution. Table 1 Where to Find Information If you are looking for specific information in this guide. Table 2 Common Terms...
User Guide
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... Help buttons on each screen. Caution Information that alerts you log in can view the PDF versions of the NBX Telephone Guides and NBX Feature Codes Guide by clicking the Telephone Quick Reference button. The documentation set for your telephone by clicking the icons ...at the bottom of the screen. When you to potential personal injury. You can view the Quick Reference Guide for 3Com NBX Networked Telephony Solutions is designed to help NBX...
... Help buttons on each screen. Caution Information that alerts you log in can view the PDF versions of the NBX Telephone Guides and NBX Feature Codes Guide by clicking the Telephone Quick Reference button. The documentation set for your telephone by clicking the icons ...at the bottom of the screen. When you to potential personal injury. You can view the Quick Reference Guide for 3Com NBX Networked Telephony Solutions is designed to help NBX...
User Guide
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... The procedure by which you set up your password and voice mailbox for the First Time ■ NBX NetSet Utility ■ Quick Reference Guides For how to access NBX® features from an analog telephone, set your password as you are given a telephone and extension number, you... soon as described next and then see the NBX Feature Codes Guide in the NBX NetSet utility. For details on analog telephones, see Chapter 7. For details on tones and feature codes on tones and feature codes, see the NBX Feature Codes Guide in the NBX NetSet™ utility. Ask your administrator what kind...
... The procedure by which you set up your password and voice mailbox for the First Time ■ NBX NetSet Utility ■ Quick Reference Guides For how to access NBX® features from an analog telephone, set your password as you are given a telephone and extension number, you... soon as described next and then see the NBX Feature Codes Guide in the NBX NetSet utility. For details on analog telephones, see Chapter 7. For details on tones and feature codes on tones and feature codes, see the NBX Feature Codes Guide in the NBX NetSet™ utility. Ask your administrator what kind...
User Guide
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...) OR use NBX Messaging: # (Feature Entry Tone) + 434 (Feature Entry Tone) + current password + # (Feature Entry Tone) + new password + # (Feature Entry Tone) + repeat your password. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature 3Com Phones Analog Telephones Password - Feature + 434 + new password + # + repeat your new password + # # (Feature Entry Tone) + 434 (Feature Entry Tone) + new password + # (Feature Entry Tone...
...) OR use NBX Messaging: # (Feature Entry Tone) + 434 (Feature Entry Tone) + current password + # (Feature Entry Tone) + new password + # (Feature Entry Tone) + repeat your password. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature 3Com Phones Analog Telephones Password - Feature + 434 + new password + # + repeat your new password + # # (Feature Entry Tone) + 434 (Feature Entry Tone) + new password + # (Feature Entry Tone...
User Guide
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...manage and configure system-wide telephone settings and many of which one or all ACD groups, hunt groups, and calling groups of the settings for voice messaging features. Your personal greeting lets callers know important information about the standard and enhanced features that they have set your initial NBX...; Listen to and delete your voice messages from your computer as an alternative to managing calls on your telephone. ■ View your call permissions, certain current feature settings, and the internal user directory to record your personal greeting. Your name announcement...
...manage and configure system-wide telephone settings and many of which one or all ACD groups, hunt groups, and calling groups of the settings for voice messaging features. Your personal greeting lets callers know important information about the standard and enhanced features that they have set your initial NBX...; Listen to and delete your voice messages from your computer as an alternative to managing calls on your telephone. ■ View your call permissions, certain current feature settings, and the internal user directory to record your personal greeting. Your name announcement...
User Guide
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... Internet Explorer version 5.5 or later is connected to the NBX NetSet utility until you establish your password through your telephone using NBX voice prompts or the Feature Code sequence. Navigation and Shortcut Icons in the NBX NetSet Utility The icons at the lower right of any Personal...field, and then press Enter. In the web browser on 3Com® 3100 Entry Telephone) Off-Site Notification 16 CHAPTER 1: GETTING STARTED Starting the NBX To use the NBX NetSet utility, you need Internet access.) To start the NBX NetSet utility: 1 Ask your administrator for the IP address...
... Internet Explorer version 5.5 or later is connected to the NBX NetSet utility until you establish your password through your telephone using NBX voice prompts or the Feature Code sequence. Navigation and Shortcut Icons in the NBX NetSet Utility The icons at the lower right of any Personal...field, and then press Enter. In the web browser on 3Com® 3100 Entry Telephone) Off-Site Notification 16 CHAPTER 1: GETTING STARTED Starting the NBX To use the NBX NetSet utility, you need Internet access.) To start the NBX NetSet utility: 1 Ask your administrator for the IP address...
User Guide
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See "Starting the NBX NetSet Utility" earlier in to the NBX NetSet utility. The quick reference guide that pertains to view the file. Adobe Acrobat Reader 5.0 or higher is available free from the Adobe Web site: www.adobe.com Quick Reference Guides 17 Telephone Guides (including this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on your telephone appears. Adobe Acrobat Reader is required to your telephone: 1 Log in this chapter. 2 Click Telephone Quick Reference.
See "Starting the NBX NetSet Utility" earlier in to the NBX NetSet utility. The quick reference guide that pertains to view the file. Adobe Acrobat Reader 5.0 or higher is available free from the Adobe Web site: www.adobe.com Quick Reference Guides 17 Telephone Guides (including this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on your telephone appears. Adobe Acrobat Reader is required to your telephone: 1 Log in this chapter. 2 Click Telephone Quick Reference.
User Guide
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... in the NBX NetSet™ utility. It covers these topics: ■ Telephone Buttons and Controls ■ Programmable Access Buttons ■ Status Lights for Access Buttons ■ Display Panel For how these features work on the 3Com® 3103 Manager's Telephone. Telephone Buttons and Controls Figure 1 shows the buttons and controls on the 3Com 3103 Manager's Telephone. The features are...
... in the NBX NetSet™ utility. It covers these topics: ■ Telephone Buttons and Controls ■ Programmable Access Buttons ■ Status Lights for Access Buttons ■ Display Panel For how these features work on the 3Com® 3103 Manager's Telephone. Telephone Buttons and Controls Figure 1 shows the buttons and controls on the 3Com 3103 Manager's Telephone. The features are...
User Guide
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..., and outgoing calls ■ Features 3 Right buttons - Press to act on the display panel. When lit, indicates that you have in your voice mail mailbox. 20 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE Figure 1 3Com 3103 Manager's Telephone 1 2 21 3 ...4 20 5 19 6 7 18 17 16 8 9 15 14 13 12 11 10 1 Message Waiting Indicator (MWI) for Voice Mail - Scroll through the list and select an action by pressing the corresponding Right button or Select. ■ When there is a corresponding phone...
..., and outgoing calls ■ Features 3 Right buttons - Press to act on the display panel. When lit, indicates that you have in your voice mail mailbox. 20 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE Figure 1 3Com 3103 Manager's Telephone 1 2 21 3 ...4 20 5 19 6 7 18 17 16 8 9 15 14 13 12 11 10 1 Message Waiting Indicator (MWI) for Voice Mail - Scroll through the list and select an action by pressing the corresponding Right button or Select. ■ When there is a corresponding phone...
User Guide
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... the current active call with up and down - Telephone Buttons and Controls 21 4 Label area for features. 16 Volume down buttons allow you to use the speaker phone feature. Press the Speaker button before you and your telephone is in Chapter 4. 17 Mute button - Hangs... See "Programmable Access Buttons" and "Status Lights for Access Buttons" later in Chapter 4. See "Using the 3Com Telephone Display Panel" in this chapter. 6 Select button - See "Setting the Volume" in progress. To turn the speaker phone off the Mute feature, press the button again. 18 Volume Up -
... the current active call with up and down - Telephone Buttons and Controls 21 4 Label area for features. 16 Volume down buttons allow you to use the speaker phone feature. Press the Speaker button before you and your telephone is in Chapter 4. 17 Mute button - Hangs... See "Programmable Access Buttons" and "Status Lights for Access Buttons" later in Chapter 4. See "Using the 3Com Telephone Display Panel" in this chapter. 6 Select button - See "Setting the Volume" in progress. To turn the speaker phone off the Mute feature, press the button again. 18 Volume Up -
User Guide
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See "Using the 3Com Telephone Display Panel" in Chapter 5. You can set any NBX NetSet utility screen. To view or change the current speed dials on the display panel. Your administrator can set buttons to ...Shortcut to One-Touch Speed Dials icon below any other buttons to act on the 3Com 3103 Manager's Telephone. See "Special Case: One-Touch Speed Dials" in Chapter 4. Allow you to phone lines and features. Figure 2 3103 Access Buttons 1 2 3 4 5 6 7 8 22 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE 19 Soft buttons - Press to one-touch speed dials. Programmable Access ...
See "Using the 3Com Telephone Display Panel" in Chapter 5. You can set any NBX NetSet utility screen. To view or change the current speed dials on the display panel. Your administrator can set buttons to ...Shortcut to One-Touch Speed Dials icon below any other buttons to act on the 3Com 3103 Manager's Telephone. See "Special Case: One-Touch Speed Dials" in Chapter 4. Allow you to phone lines and features. Figure 2 3103 Access Buttons 1 2 3 4 5 6 7 8 22 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE 19 Soft buttons - Press to one-touch speed dials. Programmable Access ...
User Guide
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...for example, is Available for use In use these default settings, which your administrator can change according to context. Navigate and choose telephone features displayed on the panel with the soft buttons for tabs across the bottom of the time the soft buttons give you can use Ringing ...On hold Display Panel Use the 3Com Manager's Telephone display panel to messages, directories, call control or list selection, the right buttons for actions on corresponding calls or list selection, ...
...for example, is Available for use In use these default settings, which your administrator can change according to context. Navigate and choose telephone features displayed on the panel with the soft buttons for tabs across the bottom of the time the soft buttons give you can use Ringing ...On hold Display Panel Use the 3Com Manager's Telephone display panel to messages, directories, call control or list selection, the right buttons for actions on corresponding calls or list selection, ...
User Guide
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...If the display shows a list, the right buttons also activate the corresponding option. ■ Scroll buttons - at one of persistent features with icons: ■ Locked / Unlocked ■ Fwd to mail ■ Handset / Headset / Speaker ■ Telephone lines... to the button, press it for the corresponding call corresponds to the three left buttons. 24 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE ■ Left buttons - From the action list, you to the top or bottom of the scroll... a new call to voice mail, add it to the phone book, park it, hold , and select it to be displayed.
...If the display shows a list, the right buttons also activate the corresponding option. ■ Scroll buttons - at one of persistent features with icons: ■ Locked / Unlocked ■ Fwd to mail ■ Handset / Headset / Speaker ■ Telephone lines... to the button, press it for the corresponding call corresponds to the three left buttons. 24 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE ■ Left buttons - From the action list, you to the top or bottom of the scroll... a new call to voice mail, add it to the phone book, park it, hold , and select it to be displayed.
User Guide
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... on the display panel. 4 Enter any additional values following display panel prompts. OR 1 Press the Features soft button. 2 Scroll to the feature. 3 Press the Select button, the Select soft button, or the Left soft button corresponding to choose Set Contrast. 5 ... using the left and right scroll buttons. 6 Press Exit when you have finished. You can access these features either by pressing the Features soft button. Features Features 25 To adjust the contrast: 1 Press the Features soft button. 2 Scroll to User Configuration and press Select. 3 Scroll to Modify Display and press Select....
... on the display panel. 4 Enter any additional values following display panel prompts. OR 1 Press the Features soft button. 2 Scroll to the feature. 3 Press the Select button, the Select soft button, or the Left soft button corresponding to choose Set Contrast. 5 ... using the left and right scroll buttons. 6 Press Exit when you have finished. You can access these features either by pressing the Features soft button. Features Features 25 To adjust the contrast: 1 Press the Features soft button. 2 Scroll to User Configuration and press Select. 3 Scroll to Modify Display and press Select....
User Guide
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...; Other Ways to Manage Your Voice Mail Messages ■ Other Kinds of Mailboxes A key component of the instructions in "Changing Your Password" regardless of your messaging application instead of the NBX Networked Telephony Solutions is the NBX Messaging system, which includes voice mail, off-site notification, and several administrative features. 3 NBX MESSAGING NBX Messaging Components This...
...; Other Ways to Manage Your Voice Mail Messages ■ Other Kinds of Mailboxes A key component of the instructions in "Changing Your Password" regardless of your messaging application instead of the NBX Networked Telephony Solutions is the NBX Messaging system, which includes voice mail, off-site notification, and several administrative features. 3 NBX MESSAGING NBX Messaging Components This...