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NBX® Manager's Telephone Guide NBX Networked Telephony Solutions System Release 5.0 Part Number 900-0208 Published April 2005 http://www.3com.com/
NBX® Manager's Telephone Guide NBX Networked Telephony Solutions System Release 5.0 Part Number 900-0208 Published April 2005 http://www.3com.com/
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...-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as such is applicable. 3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064 Copyright © 1998-2005, 3Com Corporation. All Rights Reserved. NBX NetSet and pcXset are registered in the United States and may or may be registered in conjunction...
...-7014 (June 1995) or as a commercial item as defined in FAR 2.101(a) and as such is applicable. 3Com Corporation 350 Campus Drive Marlborough, MA 01752-3064 Copyright © 1998-2005, 3Com Corporation. All Rights Reserved. NBX NetSet and pcXset are registered in the United States and may or may be registered in conjunction...
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... 1 GETTING STARTED Setting Up Your Password and Voice Mail for the First Time 13 NBX NetSet Utility 15 Starting the NBX NetSet Utility 16 Navigation and Shortcut Icons in the NBX NetSet Utility 16 Quick Reference Guides 17 2 3COM 3103 MANAGER'S TELEPHONE Telephone Buttons and Controls 19 Programmable Access Buttons 22 Status Lights for Access Buttons...
... 1 GETTING STARTED Setting Up Your Password and Voice Mail for the First Time 13 NBX NetSet Utility 15 Starting the NBX NetSet Utility 16 Navigation and Shortcut Icons in the NBX NetSet Utility 16 Quick Reference Guides 17 2 3COM 3103 MANAGER'S TELEPHONE Telephone Buttons and Controls 19 Programmable Access Buttons 22 Status Lights for Access Buttons...
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...the Last Person That You Called 56 More About Conference Calls 57 Setting the Volume 57 5 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 59 Ringer Tones 60 Speed Dials 60 Personal Speed Dials 60 System-wide Speed Dials 61 Special Case: One-Touch Speed Dials 62... Preventing Unauthorized Use of Your Telephone 70 Telephone Locking 70 Call Permissions 71 Class of Service Override 71 Using a Headset 72 With the 3Com Manager's Telephone and 3Com 3102 Business Telephone 72 Returning to the Headset After a Long Delay 73 Using Hands Free Active on Intercom 73 6 GETTING MORE FROM...
...the Last Person That You Called 56 More About Conference Calls 57 Setting the Volume 57 5 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 59 Ringer Tones 60 Speed Dials 60 Personal Speed Dials 60 System-wide Speed Dials 61 Special Case: One-Touch Speed Dials 62... Preventing Unauthorized Use of Your Telephone 70 Telephone Locking 70 Call Permissions 71 Class of Service Override 71 Using a Headset 72 With the 3Com Manager's Telephone and 3Com 3102 Business Telephone 72 Returning to the Headset After a Long Delay 73 Using Hands Free Active on Intercom 73 6 GETTING MORE FROM...
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7 7 FEATURE CODES NBX Tones 103 Feature Codes with 3Com Telephones 104 3Com Manager's Telephone 105 Using Feature Codes 105 8 3COM 3105 AND 1105 ATTENDANT CONSOLES 3Com Attendant Console 110 Access Buttons 110 Feature Buttons 110 Attendant Console Labels 113 Opening the 3105 Attendant Console Label Cover 113 Complement Attendant Software 114 Managing Calls 115 A TELEPHONE INSTALLATION AND MAINTENANCE...
7 7 FEATURE CODES NBX Tones 103 Feature Codes with 3Com Telephones 104 3Com Manager's Telephone 105 Using Feature Codes 105 8 3COM 3105 AND 1105 ATTENDANT CONSOLES 3Com Attendant Console 110 Access Buttons 110 Feature Buttons 110 Attendant Console Labels 113 Opening the 3105 Attendant Console Label Cover 113 Complement Attendant Software 114 Managing Calls 115 A TELEPHONE INSTALLATION AND MAINTENANCE...
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... the release notes. It includes information about using : ■ 3Com® Manager's Telephones ■ 3Com Attendant Consoles ■ NBX® Complement Attendant Software. Devices documented in this guide include: ■ Telephones ■ 3Com 3103 Manager's Telephone ■ Attendant Consoles ■ 3Com 3105 Attendant Console ■ 3Com 1105 Attendant Console ■ NBX Complement Attendant Software If the information in the release...
... the release notes. It includes information about using : ■ 3Com® Manager's Telephones ■ 3Com Attendant Consoles ■ NBX® Complement Attendant Software. Devices documented in this guide include: ■ Telephones ■ 3Com 3103 Manager's Telephone ■ Attendant Consoles ■ 3Com 3105 Attendant Console ■ 3Com 1105 Attendant Console ■ NBX Complement Attendant Software If the information in the release...
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The person who has a single 3Com Telephone or an analog telephone connected to the NBX system through an ATC card or the single-port ATA device. A person who answers the majority of voice prompts that answers incoming calls and describes ... this person may be a switchboard operator. In some commonly used words and phrases in this book Turn to get started with your new telephone The 3Com 3103 Manager's Telephone NBX Voice Messaging features Using standard telephone features Personalizing your...
The person who has a single 3Com Telephone or an analog telephone connected to the NBX system through an ATC card or the single-port ATA device. A person who answers the majority of voice prompts that answers incoming calls and describes ... this person may be a switchboard operator. In some commonly used words and phrases in this book Turn to get started with your new telephone The 3Com 3103 Manager's Telephone NBX Voice Messaging features Using standard telephone features Personalizing your...
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... Reference button. Warning Information that alerts you to an application, system, device, or network. When you log in can view the Quick Reference Guide for 3Com NBX Networked Telephony Solutions is designed to help NBX telephone users, installers, and administrators maximize the full potential of the screen. You can also see the...
... Reference button. Warning Information that alerts you to an application, system, device, or network. When you log in can view the Quick Reference Guide for 3Com NBX Networked Telephony Solutions is designed to help NBX telephone users, installers, and administrators maximize the full potential of the screen. You can also see the...
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They help us . Please send your e-mail comments about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Include the following information with your comments: ■ Document title ■ Document part number (found on the Your suggestions are important to us to make the NBX Documentation documentation more useful to your 3Com NBX Voice-Authorized Partner. 12 ABOUT THIS GUIDE Comments on the front or back page) ■ Page number As always, please address all questions regarding the NBX hardware and software to you.
They help us . Please send your e-mail comments about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Include the following information with your comments: ■ Document title ■ Document part number (found on the Your suggestions are important to us to make the NBX Documentation documentation more useful to your 3Com NBX Voice-Authorized Partner. 12 ABOUT THIS GUIDE Comments on the front or back page) ■ Page number As always, please address all questions regarding the NBX hardware and software to you.
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...For details on analog telephones, see Chapter 7. For details on tones and feature codes on tones and feature codes, see the NBX Feature Codes Guide in the NBX NetSet™ utility. Table 4 describes how to set up your name announcement and personal greeting. This chapter covers these topics...password and record your first password. Setting Up Your Password and Voice Mail for the First Time ■ NBX NetSet Utility ■ Quick Reference Guides For how to access NBX® features from an analog telephone, set your password as you are given a telephone and extension number,...
...For details on analog telephones, see Chapter 7. For details on tones and feature codes on tones and feature codes, see the NBX Feature Codes Guide in the NBX NetSet™ utility. Table 4 describes how to set up your name announcement and personal greeting. This chapter covers these topics...password and record your first password. Setting Up Your Password and Voice Mail for the First Time ■ NBX NetSet Utility ■ Quick Reference Guides For how to access NBX® features from an analog telephone, set your password as you are given a telephone and extension number,...
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...NBX Messaging: OR, for systems that do not use NBX Messaging: If your system uses a voice messaging application other than NBX Messaging, use this code sequence to set your NBX password (which changes your NBX...NBX NetSet utility. 3Com recommends that you forget your password, the administrator can reset it . Password - Then use the NBX NetSet utility, described next. Change If your system uses NBX Messaging, follow the NBX... numbers + # (Confirmation Tone) ■ Do not use NBX Messaging: # (Feature Entry Tone) + 434 (Feature Entry Tone...you use the NBX NetSet utility, ...
...NBX Messaging: OR, for systems that do not use NBX Messaging: If your system uses a voice messaging application other than NBX Messaging, use this code sequence to set your NBX password (which changes your NBX...NBX NetSet utility. 3Com recommends that you forget your password, the administrator can reset it . Password - Then use the NBX NetSet utility, described next. Change If your system uses NBX Messaging, follow the NBX... numbers + # (Confirmation Tone) ■ Do not use NBX Messaging: # (Feature Entry Tone) + 434 (Feature Entry Tone...you use the NBX NetSet utility, ...
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... features are on your system. ■ Log in to the NBX NetSet utility with a special password and uses the NBX NetSet utility to record your name announcement. Then follow the voice prompts to manage and configure system-wide telephone settings and many of one is a... member. See "Changing Your Name Announcement and Personal Greetings" in the NBX NetSet utility. NBX NetSet Utility The NBX NetSet utility has two interfaces: ■ Administrator -...
... features are on your system. ■ Log in to the NBX NetSet utility with a special password and uses the NBX NetSet utility to record your name announcement. Then follow the voice prompts to manage and configure system-wide telephone settings and many of one is a... member. See "Changing Your Name Announcement and Personal Greetings" in the NBX NetSet utility. NBX NetSet Utility The NBX NetSet utility has two interfaces: ■ Administrator -...
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... host name) in to NetSet Utility your local area network (LAN) and that has a web browser. (You do not need Internet access.) To start the NBX NetSet utility: 1 Ask your administrator for the IP address (or DNS host name) for the fields and procedures related to the screen Click the icons... below the window to go directly to log in this chapter. 2 Click User to these features: One-Touch Speed Dials (not available on 3Com® 3100 Entry Telephone) Off-Site Notification You cannot log in the Address field, and then press Enter.
... host name) in to NetSet Utility your local area network (LAN) and that has a web browser. (You do not need Internet access.) To start the NBX NetSet utility: 1 Ask your administrator for the IP address (or DNS host name) for the fields and procedures related to the screen Click the icons... below the window to go directly to log in this chapter. 2 Click User to these features: One-Touch Speed Dials (not available on 3Com® 3100 Entry Telephone) Off-Site Notification You cannot log in the Address field, and then press Enter.
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Quick Reference Guides 17 Telephone Guides (including this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on your telephone appears. Adobe Acrobat Reader 5.0 or higher is available free from the Adobe Web site: www.adobe.com Adobe Acrobat Reader is required to view the file. The quick reference guide that pertains to the NBX NetSet utility. See "Starting the NBX NetSet Utility" earlier in to your telephone: 1 Log in this chapter. 2 Click Telephone Quick Reference.
Quick Reference Guides 17 Telephone Guides (including this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on your telephone appears. Adobe Acrobat Reader 5.0 or higher is available free from the Adobe Web site: www.adobe.com Adobe Acrobat Reader is required to view the file. The quick reference guide that pertains to the NBX NetSet utility. See "Starting the NBX NetSet Utility" earlier in to your telephone: 1 Log in this chapter. 2 Click Telephone Quick Reference.
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...; 3103 Manager's Telephone. 2 3COM 3103 MANAGER'S TELEPHONE This chapter describes the buttons, controls, and features on the 3Com 3103 Manager's Telephone. It covers these topics: ■ Telephone Buttons and Controls ■ Programmable Access Buttons ■ Status Lights for Access Buttons ■ Display Panel For how these features work on an analog telephone that is connected to the NBX®...
...; 3103 Manager's Telephone. 2 3COM 3103 MANAGER'S TELEPHONE This chapter describes the buttons, controls, and features on the 3Com 3103 Manager's Telephone. It covers these topics: ■ Telephone Buttons and Controls ■ Programmable Access Buttons ■ Status Lights for Access Buttons ■ Display Panel For how these features work on an analog telephone that is connected to the NBX®...
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... Speed Dials icon below any other buttons to select items that are displayed in Chapter 5. Correspond to phone lines and features. Your administrator can set buttons to calls on the 3Com 3103 Manager's Telephone. You can set any NBX NetSet utility screen. The tabs include: ■ Messages ■ Directory ■ Call Logs ■ Features 20...
... Speed Dials icon below any other buttons to select items that are displayed in Chapter 5. Correspond to phone lines and features. Your administrator can set buttons to calls on the 3Com 3103 Manager's Telephone. You can set any NBX NetSet utility screen. The tabs include: ■ Messages ■ Directory ■ Call Logs ■ Features 20...
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...Components This chapter describes the NBX® Networked Telephony Solutions voice messaging features. You can listen to Manage Your Voice Mail Messages ■ Other Kinds of Mailboxes A key component of the NBX Networked Telephony Solutions is the NBX Messaging system, which includes voice... mail, off-site notification, and several administrative features. It covers these topics: ■ NBX Messaging ...
...Components This chapter describes the NBX® Networked Telephony Solutions voice messaging features. You can listen to Manage Your Voice Mail Messages ■ Other Kinds of Mailboxes A key component of the NBX Networked Telephony Solutions is the NBX Messaging system, which includes voice... mail, off-site notification, and several administrative features. It covers these topics: ■ NBX Messaging ...
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... and their passwords.) ■ For changes to passwords and greetings, see Table 4 and "NBX NetSet Utility" in to the NBX NetSet™ utility and to change the NBX NetSet utility password. ■ 3Com recommends that are configuring passwords and greetings. If you forget your voice messaging system and for ... (using option buttons if you are up to 10 minutes long. ■ Use the Off-Site Notification feature if you want the NBX system to notify you when callers leave voice mail messages in this password with your extension number. Table 4 also describes how to access...
... and their passwords.) ■ For changes to passwords and greetings, see Table 4 and "NBX NetSet Utility" in to the NBX NetSet™ utility and to change the NBX NetSet utility password. ■ 3Com recommends that are configuring passwords and greetings. If you forget your voice messaging system and for ... (using option buttons if you are up to 10 minutes long. ■ Use the Off-Site Notification feature if you want the NBX system to notify you when callers leave voice mail messages in this password with your extension number. Table 4 also describes how to access...
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...1 and follow the prompts. 4 To review or change your personal greetings, press 2 and follow the prompts. If appropriate, you , such as your phone extension or birth date. ■ Avoid simple passwords such as part of your recorded greetings to make active with your extension and password. 2 Select... NBX Messaging > Personal Greeting. You can use up to 10-digits for your password. ■ Never tell your password to anyone. Using the...
...1 and follow the prompts. 4 To review or change your personal greetings, press 2 and follow the prompts. If appropriate, you , such as your phone extension or birth date. ■ Avoid simple passwords such as part of your recorded greetings to make active with your extension and password. 2 Select... NBX Messaging > Personal Greeting. You can use up to 10-digits for your password. ■ Never tell your password to anyone. Using the...
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... accessing NBX features from the New Messages queue. For how to be your messages appears in Chapter 1. Example: 3 Msgs 2 New. ■ On an analog telephone - The list of your extension number. The indicator bar above the display panel is how you can tell if you forget your mailbox: ■ On a 3Com 3103 Manager's Telephone...
... accessing NBX features from the New Messages queue. For how to be your messages appears in Chapter 1. Example: 3 Msgs 2 New. ■ On an analog telephone - The list of your extension number. The indicator bar above the display panel is how you can tell if you forget your mailbox: ■ On a 3Com 3103 Manager's Telephone...