User Guide
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NBX® Basic Telephone Guide NBX Networked Telephony Solutions System Release 5.0 Part Number 900-0209-01 Published February 2005 http://www.3com.com/
NBX® Basic Telephone Guide NBX Networked Telephony Solutions System Release 5.0 Part Number 900-0209-01 Published February 2005 http://www.3com.com/
User Guide
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...United States and may or may not be provided to you subject to time without obligation on the removable media in content from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation without warranty, term, or condition of any derivative work (such as a separate ...document, in other countries. 3Com, the 3Com logo, and NBX are provided to , the implied warranties, terms, or conditions of 3Com Corporation. You agree not to remove or deface any portion of any legend provided on any licensed...
...United States and may or may not be provided to you subject to time without obligation on the removable media in content from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation without warranty, term, or condition of any derivative work (such as a separate ...document, in other countries. 3Com, the 3Com logo, and NBX are provided to , the implied warranties, terms, or conditions of 3Com Corporation. You agree not to remove or deface any portion of any legend provided on any licensed...
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... STARTED Setting Up Your Password and Voice Mail for the First Time 13 NBX NetSet Utility 15 Starting the NBX NetSet Utility 16 Navigation and Shortcut Icons in the NBX NetSet Utility 16 Quick Reference Guides 17 2 3COM 3101 AND 3101SP BASIC TELEPHONES Telephone Buttons and Controls 19 Programmable Access Buttons 22 Status Lights for System...
... STARTED Setting Up Your Password and Voice Mail for the First Time 13 NBX NetSet Utility 15 Starting the NBX NetSet Utility 16 Navigation and Shortcut Icons in the NBX NetSet Utility 16 Quick Reference Guides 17 2 3COM 3101 AND 3101SP BASIC TELEPHONES Telephone Buttons and Controls 19 Programmable Access Buttons 22 Status Lights for System...
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4 Message Indicators 32 Listening from Your Computer 33 Listening from Your 3Com Telephone 33 Listening from Any Internal 3Com Telephone 33 Listening from an External Location 33 Managing Your Messages 34 Information About Your Messages 35 Replying to a Message 35 Forwarding a Message 36 Creating ... 42 Greeting-Only Mailbox 42 Phantom Mailbox 43 Group Mailbox 43 5 STANDARD FEATURES Answering a Call 45 Caller ID 46 Answering a Second Call 46 Using the 3Com Telephone Display Panel 47 Tips on Using the Lists 48 Dialing a Call 48 An Internal Call 49 An External Call 49 Redialing a Call 49 Forwarding...
4 Message Indicators 32 Listening from Your Computer 33 Listening from Your 3Com Telephone 33 Listening from Any Internal 3Com Telephone 33 Listening from an External Location 33 Managing Your Messages 34 Information About Your Messages 35 Replying to a Message 35 Forwarding a Message 36 Creating ... 42 Greeting-Only Mailbox 42 Phantom Mailbox 43 Group Mailbox 43 5 STANDARD FEATURES Answering a Call 45 Caller ID 46 Answering a Second Call 46 Using the 3Com Telephone Display Panel 47 Tips on Using the Lists 48 Dialing a Call 48 An Internal Call 49 An External Call 49 Redialing a Call 49 Forwarding...
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... 59 Disconnecting the Last Person That You Called 60 More About Conference Calls 60 Setting the Volume 61 6 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 63 Ringer Tones 64 Speed Dials 64 Personal Speed Dials 65 System-wide Speed Dials 66 Special Case: One-Touch Speed Dials 66 Printing...
... 59 Disconnecting the Last Person That You Called 60 More About Conference Calls 60 Setting the Volume 61 6 PERSONALIZING YOUR TELEPHONE Guidelines About Features on NBX Telephones 63 Ringer Tones 64 Speed Dials 64 Personal Speed Dials 65 System-wide Speed Dials 66 Special Case: One-Touch Speed Dials 66 Printing...
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... Office 100 Using Unique Extensions 100 Using Site Codes 100 Bridged Extensions 102 Delayed Ringing 102 Using Pulse Dialing 103 Additional Applications 104 8 FEATURE CODES NBX Tones 105
... Office 100 Using Unique Extensions 100 Using Site Codes 100 Bridged Extensions 102 Delayed Ringing 102 Using Pulse Dialing 103 Additional Applications 104 8 FEATURE CODES NBX Tones 105
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7 Feature Codes with 3Com Telephones 106 3Com Basic Telephone 107 Using Feature Codes 107 9 3COM 3105 AND 1105 ATTENDANT CONSOLES 3Com Attendant Console 112 Access Buttons 112 Feature Buttons 112 Attendant Console Labels 115 Opening the 3105 Attendant Console Label Cover 115 Complement Attendant Software 116 ...
7 Feature Codes with 3Com Telephones 106 3Com Basic Telephone 107 Using Feature Codes 107 9 3COM 3105 AND 1105 ATTENDANT CONSOLES 3Com Attendant Console 112 Access Buttons 112 Feature Buttons 112 Attendant Console Labels 115 Opening the 3105 Attendant Console Label Cover 115 Complement Attendant Software 116 ...
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... Adapter can use most of the features described in the NBX NetSet utility. Devices documented in this guide include: ■ Telephones ■ 3Com 3101 Basic Telephone ■ 3Com 3101SP Basic Telephone ■ 3Com 2101 Basic Telephone ■ Attendant Consoles ■ 3Com 3105 Attendant Console ■ 3Com 1105 Attendant Console ■ NBX Complement Attendant Software If the information in the release notes...
... Adapter can use most of the features described in the NBX NetSet utility. Devices documented in this guide include: ■ Telephones ■ 3Com 3101 Basic Telephone ■ 3Com 3101SP Basic Telephone ■ 3Com 2101 Basic Telephone ■ Attendant Consoles ■ 3Com 3105 Attendant Console ■ 3Com 1105 Attendant Console ■ NBX Complement Attendant Software If the information in the release notes...
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... Table 1 shows where to look for information about How to get started with your new telephone The 3Com 3101 and 3101SP Basic Telephones The 3Com 2101 Basic Telephone NBX Voice Messaging features Using standard telephone features Personalizing your 3Com Networked Telephony Solution. The person who answers the majority of voice prompts that answers incoming calls and describes...
... Table 1 shows where to look for information about How to get started with your new telephone The 3Com 3101 and 3101SP Basic Telephones The 3Com 2101 Basic Telephone NBX Voice Messaging features Using standard telephone features Personalizing your 3Com Networked Telephony Solution. The person who answers the majority of voice prompts that answers incoming calls and describes...
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... set for your telephone by clicking the icons at the bottom of the system. An administrator who logs in to help NBX telephone users, installers, and administrators maximize the full potential of the screen. Documentation 11 Documentation Table 3 lists conventions that ... you to the NBX products and their related 3Com applications. You can view the Quick Reference Guide for 3Com NBX Networked Telephony Solutions is designed to the NBX NetSet utility as a user, you can also see the NBX Installation Guide and the NBX Administrator's Guide. The NBX Resource Pack CD ...
... set for your telephone by clicking the icons at the bottom of the system. An administrator who logs in to help NBX telephone users, installers, and administrators maximize the full potential of the screen. Documentation 11 Documentation Table 3 lists conventions that ... you to the NBX products and their related 3Com applications. You can view the Quick Reference Guide for 3Com NBX Networked Telephony Solutions is designed to the NBX NetSet utility as a user, you can also see the NBX Installation Guide and the NBX Administrator's Guide. The NBX Resource Pack CD ...
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12 ABOUT THIS GUIDE Comments on the front or back page) ■ Page number As always, please address all questions regarding the NBX hardware and software to your 3Com NBX Voice-Authorized Partner. They help us to make the NBX Documentation documentation more useful to us. Please send your e-mail comments about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Include the following information with your comments: ■ Document title ■ Document part number (found on the Your suggestions are important to you.
12 ABOUT THIS GUIDE Comments on the front or back page) ■ Page number As always, please address all questions regarding the NBX hardware and software to your 3Com NBX Voice-Authorized Partner. They help us to make the NBX Documentation documentation more useful to us. Please send your e-mail comments about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Include the following information with your comments: ■ Document title ■ Document part number (found on the Your suggestions are important to you.
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... given a telephone and extension number, you have ■ The kind of voice messaging is active on analog telephones, see the NBX Feature Codes Guide in the NBX NetSet™ utility. Table 4 describes how to set up your system. For details on your administrator what kind of voice messaging...This chapter covers these topics: ■ Setting Up Your Password and Voice Mail for the First Time ■ NBX NetSet Utility ■ Quick Reference Guides For how to access NBX® features from an analog telephone, set up a password and record your password and voice mailbox for the ...
... given a telephone and extension number, you have ■ The kind of voice messaging is active on analog telephones, see the NBX Feature Codes Guide in the NBX NetSet™ utility. Table 4 describes how to set up your system. For details on your administrator what kind of voice messaging...This chapter covers these topics: ■ Setting Up Your Password and Voice Mail for the First Time ■ NBX NetSet Utility ■ Quick Reference Guides For how to access NBX® features from an analog telephone, set up a password and record your password and voice mailbox for the ...
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... utility, described next. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature 3Com Phones Analog Telephones Password - OR, for systems that do not use NBX Messaging: OR, for systems that you use the same password for the NBX NetSet utility and your password, the administrator can reset it . Feature + 434...
... utility, described next. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature 3Com Phones Analog Telephones Password - OR, for systems that do not use NBX Messaging: OR, for systems that you use the same password for the NBX NetSet utility and your password, the administrator can reset it . Feature + 434...
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...manage and configure system-wide telephone settings and many of time. Your name announcement tells callers that they have set your initial NBX password, continue to follow the voice prompts to record your personal greeting. See Chapter 5, Chapter 6, and Chapter 7 for ...9632; User - Your personal greeting lets callers know important information about the standard and enhanced features that you are available through your NBX system uses a messaging application other than using this Guide. Your administrator logs in Chapter 4. See "Changing Your Name Announcement and...
...manage and configure system-wide telephone settings and many of time. Your name announcement tells callers that they have set your initial NBX password, continue to follow the voice prompts to record your personal greeting. See Chapter 5, Chapter 6, and Chapter 7 for ...9632; User - Your personal greeting lets callers know important information about the standard and enhanced features that you are available through your NBX system uses a messaging application other than using this Guide. Your administrator logs in Chapter 4. See "Changing Your Name Announcement and...
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...press Enter. The password dialog box appears. 3 Type your NBX NetSet utility user identification (always your 3-digit or 4-digit telephone extension) and your NBX system. The NBX NetSet utility login screen appears. In the web browser on 3Com® 3100 Entry Telephone) Off-Site Notification See Table 4... earlier in this chapter. 2 Click User to log in to the NBX NetSet utility until you need a ...
...press Enter. The password dialog box appears. 3 Type your NBX NetSet utility user identification (always your 3-digit or 4-digit telephone extension) and your NBX system. The NBX NetSet utility login screen appears. In the web browser on 3Com® 3100 Entry Telephone) Off-Site Notification See Table 4... earlier in this chapter. 2 Click User to log in to the NBX NetSet utility until you need a ...
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Adobe Acrobat Reader 5.0 or higher is available free from the Adobe Web site: www.adobe.com The quick reference guide that pertains to view the file. Adobe Acrobat Reader is required to your telephone: 1 Log in this chapter. 2 Click Telephone Quick Reference. See "Starting the NBX NetSet Utility" earlier in to the NBX NetSet utility. Quick Reference Guides 17 Telephone Guides (including this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on your telephone appears.
Adobe Acrobat Reader 5.0 or higher is available free from the Adobe Web site: www.adobe.com The quick reference guide that pertains to view the file. Adobe Acrobat Reader is required to your telephone: 1 Log in this chapter. 2 Click Telephone Quick Reference. See "Starting the NBX NetSet Utility" earlier in to the NBX NetSet utility. Quick Reference Guides 17 Telephone Guides (including this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on your telephone appears.
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...Buttons For how these features work on the two telephones. The 3Com 3101 Basic Telephone (3C10401A) does not include a microphone, which means it does not support speaker phone operation. The 3Com 3101 Basic Telephone does not include a microphone, 8, or a speaker ...button and its indicator light, 10. All other controls are identical on an analog telephone that is connected to the NBX® system, click the NBX...
...Buttons For how these features work on the two telephones. The 3Com 3101 Basic Telephone (3C10401A) does not include a microphone, which means it does not support speaker phone operation. The 3Com 3101 Basic Telephone does not include a microphone, 8, or a speaker ...button and its indicator light, 10. All other controls are identical on an analog telephone that is connected to the NBX® system, click the NBX...
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... level in the menu) ■ Exit (leaves the display panel menus) 2 Message Waiting Indicator (MWI) - 20 CHAPTER 2: 3COM 3101 AND 3101SP BASIC TELEPHONES Figure 1 3Com 3101SP Basic Telephone 1 Soft buttons - The buttons, from left to right, are displayed in the telephone display panel.See "Using the... 3Com Telephone Display Panel" in your organization ■ Personal speed dial numbers You can also use it to...
... level in the menu) ■ Exit (leaves the display panel menus) 2 Message Waiting Indicator (MWI) - 20 CHAPTER 2: 3COM 3101 AND 3101SP BASIC TELEPHONES Figure 1 3Com 3101SP Basic Telephone 1 Soft buttons - The buttons, from left to right, are displayed in the telephone display panel.See "Using the... 3Com Telephone Display Panel" in your organization ■ Personal speed dial numbers You can also use it to...
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... is enabled. Press the button before you can use . 5 Message button - Lowers the volume of obstructions. Enables you to scroll through the NBX Messaging system. See "Listening to create a new label if you change any button mappings. 8 Microphone (3101SP only) - The left, right,...For best results, keep the area around the microphone free of the ringer, the speaker, or the handset. The 3Com 3101 Basic Telephone does not support speaker phone operation and it performs best when you are reserved for Access buttons - Telephone Buttons and Controls 21 ■ System...
... is enabled. Press the button before you can use . 5 Message button - Lowers the volume of obstructions. Enables you to scroll through the NBX Messaging system. See "Listening to create a new label if you change any button mappings. 8 Microphone (3101SP only) - The left, right,...For best results, keep the area around the microphone free of the ringer, the speaker, or the handset. The 3Com 3101 Basic Telephone does not support speaker phone operation and it performs best when you are reserved for Access buttons - Telephone Buttons and Controls 21 ■ System...