Installation Guide
Page 3
... Connecting the AC-input power cord 2-3 2.5 Connecting the Router to a Console Terminal 2-4 2.5.1 Console cable ...2-4 2.5.2 Connecting the console cable 2-4 2.6 Connecting the Router to LAN 2-5 2.6.1 Ethernet cable...2-5 2.6.2 Connecting an Ethernet cable 2-5 2.7 Verifying Installation ...2-6 Chapter 3 Starting and Maintaining the Router 3-1 3.1 Starting up the Router ...3-1 3.1.1 Setting up a Configuration Environment 3-1 3.1.2 Powering on the Router 3-4 3.2 Maintaining the Router 3-5 3.2.1 Boot Menu...3-5 3.2.2 Upgrading Programs through XModem 3-7 3.2.3 Backing up and Restoring...
... Connecting the AC-input power cord 2-3 2.5 Connecting the Router to a Console Terminal 2-4 2.5.1 Console cable ...2-4 2.5.2 Connecting the console cable 2-4 2.6 Connecting the Router to LAN 2-5 2.6.1 Ethernet cable...2-5 2.6.2 Connecting an Ethernet cable 2-5 2.7 Verifying Installation ...2-6 Chapter 3 Starting and Maintaining the Router 3-1 3.1 Starting up the Router ...3-1 3.1.1 Setting up a Configuration Environment 3-1 3.1.2 Powering on the Router 3-4 3.2 Maintaining the Router 3-5 3.2.1 Boot Menu...3-5 3.2.2 Upgrading Programs through XModem 3-7 3.2.3 Backing up and Restoring...
Installation Guide
Page 4
3Com Router 3000 ADSL2+ Family Installation Guide Table of Contents Chapter 4 Troubleshooting ...4-1 4.1 Troubleshooting the Power System 4-1 4.2 Troubleshooting the Configuration System 4-1 4.3 Recovering/Replacing a Lost Boot ROM Password 4-2 ii
3Com Router 3000 ADSL2+ Family Installation Guide Table of Contents Chapter 4 Troubleshooting ...4-1 4.1 Troubleshooting the Power System 4-1 4.2 Troubleshooting the Configuration System 4-1 4.3 Recovering/Replacing a Lost Boot ROM Password 4-2 ii
Installation Guide
Page 5
... ADSL/ADSL2/ADSL2+ link fails, the ISDN interface can work with international standards and can take over to ensure ongoing communications. In the downlink direction, the Router 3040 provides four 10/100BASE-TX layer 2 (L2) Ethernet ports which can be isolated via VLAN configuration. 3Com Router 3000 ADSL2+ Family Installation Guide 1. The Router 3000 ADSL2+ Family provides an ADSL/ADSL2/ADSL2+ interface in the uplink direction to connect...
... ADSL/ADSL2/ADSL2+ link fails, the ISDN interface can work with international standards and can take over to ensure ongoing communications. In the downlink direction, the Router 3040 provides four 10/100BASE-TX layer 2 (L2) Ethernet ports which can be isolated via VLAN configuration. 3Com Router 3000 ADSL2+ Family Installation Guide 1. The Router 3000 ADSL2+ Family provides an ADSL/ADSL2/ADSL2+ interface in the uplink direction to connect...
Installation Guide
Page 7
3Com Router 3000 ADSL2+ Family Installation Guide 1.2.2 System specifications Table 1-1 System specifications of the Router 3040 Item Router 3040 Interface 1 console port 4 x 10/100 Mbps L2 Ethernet ports 1 ADSL2+ over POTS interface Processor BCM 6348 SDRAM 64 MB Flash 16 MB Max. power 10 W Power supply (external) Input Output Rated voltage: 100 VAC to 240 VAC; 50 Hz to 60 Hz Current: 0.5 A to 1 A Voltage: 12 VDC Current: 1.25 A Dimensions (H x W x D) 45 x 300...
3Com Router 3000 ADSL2+ Family Installation Guide 1.2.2 System specifications Table 1-1 System specifications of the Router 3040 Item Router 3040 Interface 1 console port 4 x 10/100 Mbps L2 Ethernet ports 1 ADSL2+ over POTS interface Processor BCM 6348 SDRAM 64 MB Flash 16 MB Max. power 10 W Power supply (external) Input Output Rated voltage: 100 VAC to 240 VAC; 50 Hz to 60 Hz Current: 0.5 A to 1 A Voltage: 12 VDC Current: 1.25 A Dimensions (H x W x D) 45 x 300...
Installation Guide
Page 8
... interface. 1.2.4.1 Console port Table 1-3 Attributes of the console port Attribute Connector Interface standard Baud rate Service Description RJ-45 Asynchronous RS232 9600 (default) to 115,200 bps z Connection to the ASCII terminal z Connection to the serial interface on a PC to run the terminal emulation program on the cover of the Router 3040 LED Description LAN1/LAN2/LA N3/LAN4 OFF means no link is being supplied. 1.2.4 Interface attributes The interfaces...
... interface. 1.2.4.1 Console port Table 1-3 Attributes of the console port Attribute Connector Interface standard Baud rate Service Description RJ-45 Asynchronous RS232 9600 (default) to 115,200 bps z Connection to the ASCII terminal z Connection to the serial interface on a PC to run the terminal emulation program on the cover of the Router 3040 LED Description LAN1/LAN2/LA N3/LAN4 OFF means no link is being supplied. 1.2.4 Interface attributes The interfaces...
Installation Guide
Page 9
Product Overview 1-5 3Com Router 3000 ADSL2+ Family Installation Guide 1.2.4.2 Fast Ethernet (FE) interface Table 1-4 Attributes of the FE interface Attribute Connector Interface type Operating mode Description RJ-45 MDI/MDIX auto-crossover 10/100 Mbps auto-sensing Full/half duplex L2 switching within the scope of the four Ethernet ports 1.2.4.3 ADSL2+ over POTS interface Table 1-5 Attributes of the ADSL2+ over POTS interface Attribute Connector Interface rate Interface standard Service Description RJ-11 1 Mbps (uplink...
Product Overview 1-5 3Com Router 3000 ADSL2+ Family Installation Guide 1.2.4.2 Fast Ethernet (FE) interface Table 1-4 Attributes of the FE interface Attribute Connector Interface type Operating mode Description RJ-45 MDI/MDIX auto-crossover 10/100 Mbps auto-sensing Full/half duplex L2 switching within the scope of the four Ethernet ports 1.2.4.3 ADSL2+ over POTS interface Table 1-5 Attributes of the ADSL2+ over POTS interface Attribute Connector Interface rate Interface standard Service Description RJ-11 1 Mbps (uplink...
Installation Guide
Page 11
3Com Router 3000 ADSL2+ Family Installation Guide 1.3.2 System specifications Table 1-6 System specifications of the Router 3041 Item Interface Processor SDRAM Flash Max power Power supply (external) Input Output Dimensions (H x W x D) Weight Operating temperature Relative humidity (noncondensing) Router 3041 1 console port 4 x 10/100 Mbps Ethernet ports 1 ADSL2+ over POTS interface 1 ISDN BRI S/T interface BCM 6348 64 MB 16 MB 10 W Rated voltage: 100 VAC to 240 VAC; 50 Hz to 60 Hz Current: 0.5 A to...
3Com Router 3000 ADSL2+ Family Installation Guide 1.3.2 System specifications Table 1-6 System specifications of the Router 3041 Item Interface Processor SDRAM Flash Max power Power supply (external) Input Output Dimensions (H x W x D) Weight Operating temperature Relative humidity (noncondensing) Router 3041 1 console port 4 x 10/100 Mbps Ethernet ports 1 ADSL2+ over POTS interface 1 ISDN BRI S/T interface BCM 6348 64 MB 16 MB 10 W Rated voltage: 100 VAC to 240 VAC; 50 Hz to 60 Hz Current: 0.5 A to...
Installation Guide
Page 13
... 10/100 Mbps Ethernet ports, one ISDN S/T interface, and one ADSL2+ over POTS interface. The following table describes the attributes of the ISDN S/T interface Attribute Connector Protocol and standard Operating mode Service Description RJ-11 ITU-T I.430, Q.921, and Q.931 recommendations ISDN dial-up ISDN leased line ISDN ISDN supplementary services Multi-subscriber number Subaddress Backup 1-9 Table 1-8 Attributes of the ISDN S/T interface. 3Com Router 3000 ADSL2+ Family Installation Guide 1.
... 10/100 Mbps Ethernet ports, one ISDN S/T interface, and one ADSL2+ over POTS interface. The following table describes the attributes of the ISDN S/T interface Attribute Connector Protocol and standard Operating mode Service Description RJ-11 ITU-T I.430, Q.921, and Q.931 recommendations ISDN dial-up ISDN leased line ISDN ISDN supplementary services Multi-subscriber number Subaddress Backup 1-9 Table 1-8 Attributes of the ISDN S/T interface. 3Com Router 3000 ADSL2+ Family Installation Guide 1.
Installation Guide
Page 14
... cable. 2-1 z For power supply, use a single-phase three-line power socket with a neutral point or use a universal PC power socket, making sure that are present to enhance its lightning protection. z Do not open the chassis, obtain the permission of the power input to avoid electrical shocks. z Correctly connect the interface cables. z Put a lightning arrester at the front end of your router to 90%. 3Com Router 3000 ADSL2+ Family Installation Guide...
... cable. 2-1 z For power supply, use a single-phase three-line power socket with a neutral point or use a universal PC power socket, making sure that are present to enhance its lightning protection. z Do not open the chassis, obtain the permission of the power input to avoid electrical shocks. z Correctly connect the interface cables. z Put a lightning arrester at the front end of your router to 90%. 3Com Router 3000 ADSL2+ Family Installation Guide...
Installation Guide
Page 16
... output of the power supply to prevent the router and the connected device from getting damaged during periods of the router in ON position. Step 4: Check that the PWR LED on the rear panel of the router, and then insert the input connector of the router is located on the rear panel. Installing the Router Caution: Properly connect the ground wire before connecting other cables and shorten it...
... output of the power supply to prevent the router and the connected device from getting damaged during periods of the router in ON position. Step 4: Check that the PWR LED on the rear panel of the router, and then insert the input connector of the router is located on the rear panel. Installing the Router Caution: Properly connect the ground wire before connecting other cables and shorten it...
Installation Guide
Page 17
... the router using the console cable. The console terminal can be either a standard ASCII terminal with an RS-232 serial interface or more commonly, a PC. Power off after you repeat steps 2 through 4 several times. 2. 3Com Router 3000 ADSL2+ Family Installation Guide Caution: If the PWR LED is displayed on the terminal screen. 2-4 Step 2: Connect the console cable. Installing the Router 2.5 Connecting the Router to a console terminal: Step 1: Select a console terminal. A A Figure 2-3 Console cable assembly 2.5.2 Connecting the console cable...
... the router using the console cable. The console terminal can be either a standard ASCII terminal with an RS-232 serial interface or more commonly, a PC. Power off after you repeat steps 2 through 4 several times. 2. 3Com Router 3000 ADSL2+ Family Installation Guide Caution: If the PWR LED is displayed on the terminal screen. 2-4 Step 2: Connect the console cable. Installing the Router 2.5 Connecting the Router to a console terminal: Step 1: Select a console terminal. A A Figure 2-3 Console cable assembly 2.5.2 Connecting the console cable...
Installation Guide
Page 18
... another device using a category 5 twisted pair cable, as a terminal device (PC for connecting different types of the network cable to the Ethernet port on the 3040/3041 series supports MDI/MDIX autosensing. The cable is usually connected to an Ethernet using either straight-through cable, at both ends of devices, such as PC to PC or PC to LAN 2.6.1 Ethernet cable A 10/100Base-TX Ethernet interface is used for example) or router to a Hub or LAN switch. z Crossover cable...
... another device using a category 5 twisted pair cable, as a terminal device (PC for connecting different types of the network cable to the Ethernet port on the 3040/3041 series supports MDI/MDIX autosensing. The cable is usually connected to an Ethernet using either straight-through cable, at both ends of devices, such as PC to PC or PC to LAN 2.6.1 Ethernet cable A 10/100Base-TX Ethernet interface is used for example) or router to a Hub or LAN switch. z Crossover cable...
Installation Guide
Page 20
PC Router Console cable Console port Figure 3-1 Local configuration through the console port 3.1.1.2 Setting terminal parameters Follow these steps to the serial port on the console terminal, a PC that runs Windows98 for example, as shown in Figure 3-1. The HyperTerminal window displays the Connection Description dialog box, as shown in Figure 3-2. Starting and Maintaining the Router Chapter 3 Starting and Maintaining the Router 3.1 Starting up the Router 3.1.1 Setting up a Configuration Environment 3.1.1.1 Connecting the router to a console terminal To set terminal...
PC Router Console cable Console port Figure 3-1 Local configuration through the console port 3.1.1.2 Setting terminal parameters Follow these steps to the serial port on the console terminal, a PC that runs Windows98 for example, as shown in Figure 3-1. The HyperTerminal window displays the Connection Description dialog box, as shown in Figure 3-2. Starting and Maintaining the Router Chapter 3 Starting and Maintaining the Router 3.1 Starting up the Router 3.1.1 Setting up a Configuration Environment 3.1.1.1 Connecting the router to a console terminal To set terminal...
Installation Guide
Page 24
... . Type the correct password and press . (If no Boot ROM password is configured, just press .) The system accesses the following Boot menu: Boot Menu: 1: Download application program with XMODEM 2: Download application program with NET 3: Clear configuration 4: Clear application password 5: Start up and ignore configuration 6: Enter debugging environment 7: Boot Rom Operation Menu 8: Do not check the version of the software 9: Exit and reboot Enter your choice(1-3):1 3-5 This menu appears: Net Port Download Menu: 1: Change Net...
... . Type the correct password and press . (If no Boot ROM password is configured, just press .) The system accesses the following Boot menu: Boot Menu: 1: Download application program with XMODEM 2: Download application program with NET 3: Clear configuration 4: Clear application password 5: Start up and ignore configuration 6: Enter debugging environment 7: Boot Rom Operation Menu 8: Do not check the version of the software 9: Exit and reboot Enter your choice(1-3):1 3-5 This menu appears: Net Port Download Menu: 1: Change Net...
Installation Guide
Page 25
... that, make sure that the Boot ROM software version can change the parameters for clearing a superuser password. 3Com Router 3000 ADSL2+ Family Installation Guide 3. The 3040/3041 allows you set the parameters, select to download programs through both TFTP and FTP. Starting and Maintaining the Router z Select to previous field; ^D = quit boot device : fei0 processor number : 0 host name : 8040 file name : M8240ram.arj inet on ethernet (e) : 169.254.10.10...
... that, make sure that the Boot ROM software version can change the parameters for clearing a superuser password. 3Com Router 3000 ADSL2+ Family Installation Guide 3. The 3040/3041 allows you set the parameters, select to download programs through both TFTP and FTP. Starting and Maintaining the Router z Select to previous field; ^D = quit boot device : fei0 processor number : 0 host name : 8040 file name : M8240ram.arj inet on ethernet (e) : 169.254.10.10...
Installation Guide
Page 26
... 3: Restore Extended Segment of Boot ROM from serial ... Note that you can use option 8 to have the system ignore the software version of Boot ROM to FLASH 5: Exit to 115200 bps, and select XModem protocol. Press ENTER key when ready. 3-7 3Com Router 3000 ADSL2+ Family Installation Guide 3. Change the terminal's speed to Main Menu Enter your choice(1-6): Step 2: Select an appropriate download speed (for the router: Downloading application program from FLASH 4: Backup...
... 3: Restore Extended Segment of Boot ROM from serial ... Note that you can use option 8 to have the system ignore the software version of Boot ROM to FLASH 5: Exit to 115200 bps, and select XModem protocol. Press ENTER key when ready. 3-7 3Com Router 3000 ADSL2+ Family Installation Guide 3. Change the terminal's speed to Main Menu Enter your choice(1-6): Step 2: Select an appropriate download speed (for the router: Downloading application program from FLASH 4: Backup...
Installation Guide
Page 27
... writing data to upgrade the Boot ROM program using XModem. Restore the speed of the downloading: Download completed. Step 4: Select [Transmit/send file] in the terminal interface, indicating completion of the console terminal to start downloading. Step 2: Enter in /Dialing]), and press to 9600 bps as those described in this section. 3-8 3Com Router 3000 ADSL2+ Family Installation Guide 3. CCCCC Note: The new baud rate takes effect only...
... writing data to upgrade the Boot ROM program using XModem. Restore the speed of the downloading: Download completed. Step 4: Select [Transmit/send file] in the terminal interface, indicating completion of the console terminal to start downloading. Step 2: Enter in /Dialing]), and press to 9600 bps as those described in this section. 3-8 3Com Router 3000 ADSL2+ Family Installation Guide 3. CCCCC Note: The new baud rate takes effect only...
Installation Guide
Page 29
... server through TFTP, you must also set the path to the file that needs to be loaded. inet on ethernet (e): IP address of the interface used for downloading on the router host inet (h): IP address of the TFTP server flags (f): set to 0x80 z To upgrade through FTP, you need to purchase and install one of the FTP server user (u): username, same as the one configured on the router and set username and password. 2) Enter the Boot...
... server through TFTP, you must also set the path to the file that needs to be loaded. inet on ethernet (e): IP address of the interface used for downloading on the router host inet (h): IP address of the TFTP server flags (f): set to 0x80 z To upgrade through FTP, you need to purchase and install one of the FTP server user (u): username, same as the one configured on the router and set username and password. 2) Enter the Boot...
Installation Guide
Page 30
....231 user (u) : 8040 ftp password (pw) : 8040 flags (f) : 0x80 Attached TCP/IP interface to 0x0 These values are automatically saved after you configure them. 4) Press . 3Com Router 3000 ADSL2+ Family Installation Guide 3. In the NET downloading menu, select . Loading... Press key to have the router reboot. 3-11 done. read len = [04378489] Please wait,it needs a long time Writing Vrpsoftware File Succeeds! Subnet Mask: 0xfffff800 Attaching network interface...
....231 user (u) : 8040 ftp password (pw) : 8040 flags (f) : 0x80 Attached TCP/IP interface to 0x0 These values are automatically saved after you configure them. 4) Press . 3Com Router 3000 ADSL2+ Family Installation Guide 3. In the NET downloading menu, select . Loading... Press key to have the router reboot. 3-11 done. read len = [04378489] Please wait,it needs a long time Writing Vrpsoftware File Succeeds! Subnet Mask: 0xfffff800 Attaching network interface...
Installation Guide
Page 31
... the HyperTerminal) parameter settings. 4-1 z The power cord of the router is properly connected. If POWER LED is still OFF after you check against the items listed above, contact your agent. 4.2 Troubleshooting the Configuration System If the router is operating normally after the router is correctly working. 3Com Router 3000 ADSL2+ Family Installation Guide 4. Solution: Check that : z The power system is powered on . Solution: Step 1: Check that : z The power switch of the router is turned on .
... the HyperTerminal) parameter settings. 4-1 z The power cord of the router is properly connected. If POWER LED is still OFF after you check against the items listed above, contact your agent. 4.2 Troubleshooting the Configuration System If the router is operating normally after the router is correctly working. 3Com Router 3000 ADSL2+ Family Installation Guide 4. Solution: Check that : z The power system is powered on . Solution: Step 1: Check that : z The power switch of the router is turned on .