3Com 3C6090 - NETBuilder II Dual Processor Engine Router Support and Manuals
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User Guide - Page 2
...service mark of 3Com Corporation. 3ComFacts is subject to restrictions as set forth in subparagraph (c) (1) (ii) for restricted Rights in Technical Data and Computer Software clause at 48 C.F.R. 52.227-7013. 3Com Corporation...the part of 3Com Corporation to provide notification of such revision or change.
3Com Corporation provides this documentation, it is subject to restrictions set ...
User Guide - Page 3
...DPE Models 1-1 Software and Hardware Support 1-1 Upgrading from a CEC to a DPE 1-1 Before Installing the Module 1-2 Installing in the Extended Chassis 1-4 Connecting a PC, Terminal, or Modem 1-5 Installing Software 1-7 Removing or Installing the Flash Memory Drive Cover 1-8 Where to Go from Here 1-9
2 TROUBLESHOOTING AND REPLACING THE DPE MODULE
Startup Problems 2-1 LED Patterns 2-2 Replacing the...
User Guide - Page 4
B TECHNICAL SUPPORT
Online Technical Services B-1 World Wide Web Site B-1 3Com Bulletin Board Service B-1 Access by Analog Modem B-2 Access by Digital Modem B-2 3ComFacts Automated Fax Service B-2 3ComForum on CompuServe Online Service B-3
Support from Your Network Supplier B-3 Support from 3Com B-4 Returning Products for Repair B-4
INDEX 3COM CORPORATION LIMITED WARRANTY
iv
User Guide - Page 7
... NETBuilder II chassis. The DPE module, in flash memory drives and does not support either the floppy disk drive or the internal flash memory drive. Firmware parameters set with the software SysconF command and with a preinstalled DPE module, go to a DPE plus.
1
INSTALLING THE DPE MODULE
DPE Models
Software and Hardware Support Upgrading from 3Com.
User Guide - Page 10
... is not required, 3Com recommends that you turn off the system before you do not turn off the system, the bridge/router will need a small, flatblade screwdriver. 1 Insert the module into place. Do not use the screws to the previous section.
Refer to install the I /O module installation guides. If you install the DPE module. You...
User Guide - Page 11
...module installation guides, connect a PC running a...Some of FCC Part 15, Subpart...Set Ready 4 DTR Data Terminal Ready
Figure 1-1 9-pin to :
s Configure the bridge/router software.
Figure 1-3 shows the pinouts for a 9-pin female to the Console port on the DPE module front panel.
s Use the boot monitor. These detailed messages may help you troubleshoot startup or operation problems...
User Guide - Page 13
... drive. See the next section to a directory on drive A.
Installing Software
If you have the software from 3Com preinstalled on the console. The default boot and configuration file paths are set to remove and reinstall the flash memory drive cover. Installing Software 1-7
3 Verify that configurable parameters of your...
User Guide - Page 17
... the system's power supply module and into a working outlet.
3 Inspect the system's in Installing the NETBuilder II Bridge/Router.
4 Turn on or during a reset.
Startup Problems
Table 2-1 lists symptoms of DPE module startup problems (abnormal LED patterns and error messages).
. 2
TROUBLESHOOTING AND REPLACING THE DPE MODULE
This chapter provides information on the LCD control panel. Table...
User Guide - Page 19
... with a backup or verify TFTP parameters and setup. No valid bridge/router image; Hang during board-level tests
Return module for repair. x
- -Y
GGGx
-G-
- G- Attention buttons pressed
Reset system to load bridge/router image; YF - DRAM test failed
Reseat or replace SIMM. Run Load Test Packet Forward Power/Fault
Table 2-3 Error indications of LEDs
G = green Y = yellow x = any...
User Guide - Page 27
... latest information about 3Com solutions and technologies, customer service and support, news about the company, NetAge® Magazine, and more.
3Com Bulletin Board 3ComBBS contains patches, software, and drivers for all 3Com products, as well Service as described below. This appendix describes these services. For the very latest, we recommend that you access 3Com Corporation's World Wide Web...
User Guide - Page 28
...3ComFacts Automated 3Com Corporation's interactive fax service, 3ComFacts, provides data sheets, Fax Service technical articles, diagrams, and troubleshooting instructions on 3Com products ...set your Touch-Tone telephone using one of China Singapore Taiwan U.K. U.S.A. Call 3ComFacts using your modem to 56 Kbps.
B-2 APPENDIX B: TECHNICAL SUPPORT
Access by Analog Modem
To reach the service...
User Guide - Page 29
... planning, installation, hardware maintenance, application training, and support services.
To use 3ComForum, you need a CompuServe account. To use 3ComForum: 1 Log on to CompuServe. 2 Type go threecom 3 Press [Return] to contact 3Com.
Support from Your Network Supplier
If additional assistance is a CompuServe-based service containing patches, software, CompuServe Online drivers, and...
User Guide - Page 30
... sales of these numbers:
Regional Sales Office
3Com Corporation P.O. Products sent to 3Com without RMA numbers will be returned to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. B-4 APPENDIX B: TECHNICAL SUPPORT
Support from 3Com
If you are unable to receive support from your authorized service provider using one of fice to find your...
User Guide - Page 31
... number 1-2 SIMMs A-1 software installation 1-7 Status LED 2-2, 2-3
T
technical support 3Com URL B-1 bulletin board service B-1 fax service B-2 network suppliers B-3 product repair B-4 using CompuServe B-3
terminal cable 1-5 configuration settings 1-7
Test LED 2-2, 2-3 tools needed
4-Slot chassis 1-3 8-Slot chassis 1-3 Extended chassis 1-4 troubleshooting 2-1
U
upgrading CEC to -digital...
User Guide - Page 33
... OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. Replacement products may be limited in their application to you specific legal rights which substantially conforms to 3Com's applicable published specifications.
3Com Corporation LIMITED WARRANTY
HARDWARE
SOFTWARE STANDARD WARRANTY SERVICE WARRANTIES EXCLUSIVE LIMITATION OF LIABILITY...
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