User Guide
Page 5
... Loading SW Updates 86 Resetting the System Data 87 Basic Hardware Settings Switch 87 Generating Your Own MoH Files 88 Configuration Examples 90 OpenCom 100 in Computer Networks 90 Introduction to TCP/IP 91 OpenCom 100 in a Serverless LAN 92 DNS Name Resolution 93 Internet Access 93 RAS Access 94...Costs 99 Using the Web 99 E-Mail 100 NAT 100 Voice over IP (VoIP 102 Quick Start 103 IP System Telephony 103 External SIP Line 104 Internal SIP Telephony 106 Fundamentals 107 Propagation Delay and Bandwidth 108 Latency and Packet Length 108 Voice Quality 109 Optimisation 111 3
... Loading SW Updates 86 Resetting the System Data 87 Basic Hardware Settings Switch 87 Generating Your Own MoH Files 88 Configuration Examples 90 OpenCom 100 in Computer Networks 90 Introduction to TCP/IP 91 OpenCom 100 in a Serverless LAN 92 DNS Name Resolution 93 Internet Access 93 RAS Access 94...Costs 99 Using the Web 99 E-Mail 100 NAT 100 Voice over IP (VoIP 102 Quick Start 103 IP System Telephony 103 External SIP Line 104 Internal SIP Telephony 106 Fundamentals 107 Propagation Delay and Bandwidth 108 Latency and Packet Length 108 Voice Quality 109 Optimisation 111 3
User Guide
Page 6
... 112 Useful Services 112 Media Gateway (MGW 113 Software MGW 113 MGW Interface Card 114 SIP Telephony 115 External SIP Connections 115 Internal SIP Subscribers 117 Aastra 673xi/675xi SIP Telephones 120 Aastra 673xi/675xi Setup 122 Aastra 673xi/675xi DHCP 124 Aastra 673xi/675xi Hot Desking 125 VoIP System Telephones 126 Device Properties 127 VoIP System Telephone...
... 112 Useful Services 112 Media Gateway (MGW 113 Software MGW 113 MGW Interface Card 114 SIP Telephony 115 External SIP Connections 115 Internal SIP Subscribers 117 Aastra 673xi/675xi SIP Telephones 120 Aastra 673xi/675xi Setup 122 Aastra 673xi/675xi DHCP 124 Aastra 673xi/675xi Hot Desking 125 VoIP System Telephones 126 Device Properties 127 VoIP System Telephone...
User Guide
Page 8
...-Company Variant 202 Configuring the Multi-Company Variant 203 Activating the Multi-Company Variant 203 Configuring and Managing Companies 204 Assigning Users 204 Assigning a Bundle/SIP Trunk 205 Allocating Routing Codes 205 Configuring the Company Exchange 206 Working with the Multi-Company Variant 206 Company Telephone Book 206 Making Calls Between...
...-Company Variant 202 Configuring the Multi-Company Variant 203 Activating the Multi-Company Variant 203 Configuring and Managing Companies 204 Assigning Users 204 Assigning a Bundle/SIP Trunk 205 Allocating Routing Codes 205 Configuring the Company Exchange 206 Working with the Multi-Company Variant 206 Company Telephone Book 206 Making Calls Between...
User Guide
Page 11
... requirements. The basic module enables telephony with the smallest OpenCom 130 version, it is possible to analogue trunk lines. ■ Even with system telephones, IP system telephones, SIP system telephones, standard SIP telephones, ISDN telephones and analogue terminals, Internet / intranet... of interface cards, the configuration of the OpenCom 130 can be added by means of interface cards. The expansion module of the OpenCom 100 (OpenCom 130 / 131 / 150) offer additionally two special slots: - Additionally, the OpenCom 131 is a system that can be connected to...
... requirements. The basic module enables telephony with the smallest OpenCom 130 version, it is possible to analogue trunk lines. ■ Even with system telephones, IP system telephones, SIP system telephones, standard SIP telephones, ISDN telephones and analogue terminals, Internet / intranet... of interface cards, the configuration of the OpenCom 130 can be added by means of interface cards. The expansion module of the OpenCom 100 (OpenCom 130 / 131 / 150) offer additionally two special slots: - Additionally, the OpenCom 131 is a system that can be connected to...
User Guide
Page 84
... of the customer's LAN prerequisites. 7.2.7 Offline Configurator With the aid of the offline configurator a configuration for external SIP trunks are supported. Configuration Configuring the OpenCom 100 ■ Telephone book entries ■ LCR tables Note, that for security considerations the passwords for the system... in the chapter PC Offline Configuration starting on a Windows PC. For this is stored and then loaded into the OpenCom 100 at your Aastra Customer Service Centre or by the customer service centre or authorised dealer via a remote access connection or via an Internet...
... of the customer's LAN prerequisites. 7.2.7 Offline Configurator With the aid of the offline configurator a configuration for external SIP trunks are supported. Configuration Configuring the OpenCom 100 ■ Telephone book entries ■ LCR tables Note, that for security considerations the passwords for the system... in the chapter PC Offline Configuration starting on a Windows PC. For this is stored and then loaded into the OpenCom 100 at your Aastra Customer Service Centre or by the customer service centre or authorised dealer via a remote access connection or via an Internet...
User Guide
Page 97
...can get a DHCP answer. In the Devices selection, change the DHCP server to static address assignment (in the Network: DHCP menu) to enable the OpenCom 100, for such terminals. Click Change. 2. Confirm with 00:08:5D. 4. Dynamic Address Assignment for Specific Devices In addition to ignore the MAC ... to the static address assignment, you also need to specific devices. Additionally you have to enter only the MAC address. 95 For SIP system telephones (Aastra 673xi and Aastra 675xi), it is also possible to configure connected VoIP system telephones. For this e.g.
...can get a DHCP answer. In the Devices selection, change the DHCP server to static address assignment (in the Network: DHCP menu) to enable the OpenCom 100, for such terminals. Click Change. 2. Confirm with 00:08:5D. 4. Dynamic Address Assignment for Specific Devices In addition to ignore the MAC ... to the static address assignment, you also need to specific devices. Additionally you have to enter only the MAC address. 95 For SIP system telephones (Aastra 673xi and Aastra 675xi), it is also possible to configure connected VoIP system telephones. For this e.g.
User Guide
Page 102
... specified in the useful load, e.g. So you require no such addresses for example. Certain protocols cannot be established. NetBIOS over IP or SIP. ■ The protocol requires an active, inward-directed connection establishment, e.g. ICMP or IGMP. 100 These e-mail accounts are operated by ISPs... connections triggered from a workstation, you can share a single Internet access. Aastra 677x (OpenPhone 7x) and Aastra 610d / 620d / 630d system terminals can be used when NAT is notified of the new e-mail on the OpenCom 100. You do not require a LAN access, only a single account with...
... specified in the useful load, e.g. So you require no such addresses for example. Certain protocols cannot be established. NetBIOS over IP or SIP. ■ The protocol requires an active, inward-directed connection establishment, e.g. ICMP or IGMP. 100 These e-mail accounts are operated by ISPs... connections triggered from a workstation, you can share a single Internet access. Aastra 677x (OpenPhone 7x) and Aastra 610d / 620d / 630d system terminals can be used when NAT is notified of the new e-mail on the OpenCom 100. You do not require a LAN access, only a single account with...
User Guide
Page 103
Depending on the internet telephony protocol (VoIP, SIP) the required NAT extension ("Full Cone NAT") or RTP-Proxy is activated on Internet Access The OpenCom 100 NAT has suitable processes for ensuring the functions of this menu. 101 Protocols which require inward-directed connection establishment can be configured in "active" ...
Depending on the internet telephony protocol (VoIP, SIP) the required NAT extension ("Full Cone NAT") or RTP-Proxy is activated on Internet Access The OpenCom 100 NAT has suitable processes for ensuring the functions of this menu. 101 Protocols which require inward-directed connection establishment can be configured in "active" ...
User Guide
Page 104
... With a M100-AT4 interface card (4 analogue trunk lines, also available for OpenCom 131) you with the following options (see also SIP Telephony starting on page 115): ■ You can use low-cost "SIP trunk lines" with the OpenCom 100 offers the following possibilities: ■ Use of IP-based system telephones...on the intranet. The control of SIP telephones connected to Cat5 twisted-pair ethernet cables 102 VoIP telephony over IP" describes the usage of data transmission is incurred. Voice over IP (VoIP) The term "Voice over the Internet using the OpenCom 130 / 150 provides you can ...
... With a M100-AT4 interface card (4 analogue trunk lines, also available for OpenCom 131) you with the following options (see also SIP Telephony starting on page 115): ■ You can use low-cost "SIP trunk lines" with the OpenCom 100 offers the following possibilities: ■ Use of IP-based system telephones...on the intranet. The control of SIP telephones connected to Cat5 twisted-pair ethernet cables 102 VoIP telephony over IP" describes the usage of data transmission is incurred. Voice over IP (VoIP) The term "Voice over the Internet using the OpenCom 130 / 150 provides you can ...
User Guide
Page 105
Integrating voice and data communication within the Intranet can be handled using the OpenCom 100. 1. To increase performance, install an M100-IP Media Gateway card (not applicable to OpenCom 131). 2. Call up a DECT network. Optional: enter 103 However joint usage of existing network infrastructure may... line ■ Use of PC-supported system telephones (so-called "Softphones") without extra hardware costs ■ Operation of SIP-capable telephony software (see also SIP Telephony starting on page 115) ■ TC system networking using Q.SIG-IP via DHCP for example (for this purpose...
Integrating voice and data communication within the Intranet can be handled using the OpenCom 100. 1. To increase performance, install an M100-IP Media Gateway card (not applicable to OpenCom 131). 2. Call up a DECT network. Optional: enter 103 However joint usage of existing network infrastructure may... line ■ Use of PC-supported system telephones (so-called "Softphones") without extra hardware costs ■ Operation of SIP-capable telephony software (see also SIP Telephony starting on page 115) ■ TC system networking using Q.SIG-IP via DHCP for example (for this purpose...
User Guide
Page 106
... system telephone's LAN connection to the LAN and connect the phone to the page Telephony: Devices: VoIP Telephone and click on New. This is why SIP telephony is not being used , such as you can an easily and quickly set it up the System: Components page. Install a Media Gateway card (... set up the Configurator and go to the memory card. 4. Call up and use as 192.168.99.253 under IP Address Configured. Note: The OpenCom 131 cannot be operated with a Media Gateway card. Click on Load to load the operation software for the VoIP system telephones to the page Telephony: Ports...
... system telephone's LAN connection to the LAN and connect the phone to the page Telephony: Devices: VoIP Telephone and click on New. This is why SIP telephony is not being used , such as you can an easily and quickly set it up the System: Components page. Install a Media Gateway card (... set up the Configurator and go to the memory card. 4. Call up and use as 192.168.99.253 under IP Address Configured. Note: The OpenCom 131 cannot be operated with a Media Gateway card. Click on Load to load the operation software for the VoIP system telephones to the page Telephony: Ports...
User Guide
Page 107
... 5. setting denotes the external phone number used while logging in to the page Telephony: Trunks: SIP Provider. Enter "SIP", for example, under Name, under Name. Under Bundle/SIP trunks 1, select the SIP account you activate the Level: Expert option on New. Call up the page Telephony: Trunks: ...Route and select the route External trunk. Activate the Status and enter a name for Bundle/SIP trunks 1. and SIP ID. Click on the System: Licences page. Also check the SIP licence count on Apply. Enter the relevant account information under STUN Server and STUN Port where necessary...
... 5. setting denotes the external phone number used while logging in to the page Telephony: Trunks: SIP Provider. Enter "SIP", for example, under Name, under Name. Under Bundle/SIP trunks 1, select the SIP account you activate the Level: Expert option on New. Call up the page Telephony: Trunks: ...Route and select the route External trunk. Activate the Status and enter a name for Bundle/SIP trunks 1. and SIP ID. Click on the System: Licences page. Also check the SIP licence count on Apply. Enter the relevant account information under STUN Server and STUN Port where necessary...
User Guide
Page 108
... page under Type. 106 An internal SIP telephone can be operated with a Media Gateway card. Configure the SIP telephone or the SIP telephony software. Please also refer to the page Telephony: Ports: Slots. Note: The OpenCom 131 cannot be operated with the OpenCom 130 / 150. Call up the ...Telephony: Devices: VoIP Phones page in the Configurator. If you can only configure a "Guest" user ac- Enter the MAC address of the SIP tel- Tip: Internal SIP telephones can also be practical...
... page under Type. 106 An internal SIP telephone can be operated with a Media Gateway card. Configure the SIP telephone or the SIP telephony software. Please also refer to the page Telephony: Ports: Slots. Note: The OpenCom 131 cannot be operated with the OpenCom 130 / 150. Call up the ...Telephony: Devices: VoIP Phones page in the Configurator. If you can only configure a "Guest" user ac- Enter the MAC address of the SIP tel- Tip: Internal SIP telephones can also be practical...
User Guide
Page 109
...on Reset licences, the available licences will be viewed on the System Info: Telephony: SIP phones page. The number of SIP telephones currently licenced can be reassigned with internal SIP telephones. PCM data can only conduct a certain number of telephone calls simultaneously with the... next incoming or outgoing calls. 9.2 Fundamentals VoIP makes the transmission of SIP telephony software 7. You can also be determined on...
...on Reset licences, the available licences will be viewed on the System Info: Telephony: SIP phones page. The number of SIP telephones currently licenced can be reassigned with internal SIP telephones. PCM data can only conduct a certain number of telephone calls simultaneously with the... next incoming or outgoing calls. 9.2 Fundamentals VoIP makes the transmission of SIP telephony software 7. You can also be determined on...
User Guide
Page 110
... delay. Sending longer voice-data packets increases latency. Voice over IP (VoIP) Fundamentals 9.2.1 Propagation Delay and Bandwidth IP-based data networks are generally used for SIP telephony over the Internet. 108
... delay. Sending longer voice-data packets increases latency. Voice over IP (VoIP) Fundamentals 9.2.1 Propagation Delay and Bandwidth IP-based data networks are generally used for SIP telephony over the Internet. 108
User Guide
Page 111
....0 42.4 37.12 33.6 30.4 31.09 29.2 G.723.1 5.3 kbit/s 45.9 28.3 You will require a licence with which you can be halved. Note: To ensure SIP compatibility, the older system telephones OpenPhone 63 IP and OpenPhone 65 IP do not support the G.723 codec any more. 9.2.3 Voice Quality The achievable voice...
....0 42.4 37.12 33.6 30.4 31.09 29.2 G.723.1 5.3 kbit/s 45.9 28.3 You will require a licence with which you can be halved. Note: To ensure SIP compatibility, the older system telephones OpenPhone 63 IP and OpenPhone 65 IP do not support the G.723 codec any more. 9.2.3 Voice Quality The achievable voice...
User Guide
Page 114
...IP telephone and the gateway. Connections from using the uncompressed G.711 codec ■ DTMF dial tones are exchanged between an IP telephone and OpenCom 100 for dial tones. For example: when accepting a call on an IP telephone, headset users should wait about one second before answering.... 9.2.6 Useful Services The type of data compression used for system telephony via Q.SIG-IP or SIP: ■ ISDN data services can not be used ■ Faxes can not be sent using certain services. Multiple TCP connections are allocated...
...IP telephone and the gateway. Connections from using the uncompressed G.711 codec ■ DTMF dial tones are exchanged between an IP telephone and OpenCom 100 for dial tones. For example: when accepting a call on an IP telephone, headset users should wait about one second before answering.... 9.2.6 Useful Services The type of data compression used for system telephony via Q.SIG-IP or SIP: ■ ISDN data services can not be used ■ Faxes can not be sent using certain services. Multiple TCP connections are allocated...
User Guide
Page 115
... are not compressed, so only the G.711 codec is available. ■ There is also required for producing dial tones and making 8 external SIP connections possible. 9.3.1 Software MGW The system software of 3 VoIP terminals. One Media gateway channel should consider using a MGW interface card (see ...up to four channels can be used. The software MGW function will be available for a maximum of the OpenCom 100 provides one limited Media Gateway function. Using the OpenCom 131 no Media Gateway cards can be used for VoIP. Without the Media Gateway, VoIP telephones can be reduced...
... are not compressed, so only the G.711 codec is available. ■ There is also required for producing dial tones and making 8 external SIP connections possible. 9.3.1 Software MGW The system software of 3 VoIP terminals. One Media gateway channel should consider using a MGW interface card (see ...up to four channels can be used. The software MGW function will be available for a maximum of the OpenCom 100 provides one limited Media Gateway function. Using the OpenCom 131 no Media Gateway cards can be used for VoIP. Without the Media Gateway, VoIP telephones can be reduced...
User Guide
Page 117
... need a Media Gateway card for the static assignment of an IP address via a LAN. Voice over -occupancy of the SIP connection. You will also need this for SIP telephony. The file size of a software update is approx. 2 megabyte and it takes approx. 5 minutes to configure a... bundle overflow, which automatically occupies a second line in case of a breakdown or over IP (VoIP) SIP Telephony 4. You can use external SIP telephone connections ("SIP trunk lines"). The OpenCom 130 / 150 enables you the option to load it (MGC VoIP option, "mgw_xxxx.tar.gz" file). You will...
... need a Media Gateway card for the static assignment of an IP address via a LAN. Voice over -occupancy of the SIP connection. You will also need this for SIP telephony. The file size of a software update is approx. 2 megabyte and it takes approx. 5 minutes to configure a... bundle overflow, which automatically occupies a second line in case of a breakdown or over IP (VoIP) SIP Telephony 4. You can use external SIP telephone connections ("SIP trunk lines"). The OpenCom 130 / 150 enables you the option to load it (MGC VoIP option, "mgw_xxxx.tar.gz" file). You will...
User Guide
Page 118
...the product should use and which enables the SIP provider to provide calls to set up calls between terminals for SIP telephony, so different codecs can use the OpenCom 100 as [email protected] or name@sip-provider.com. ■ SIP transmits dialling numbers always in a single data... It is possible to manage important information for receiving. Use the OpenCom 100 to make several calls simultaneously using a single SIP account. ■ A SIP connection causes constant Internet data traffic, so do not use SIP telephony. You should be concluded with Internet access which users pay ...
...the product should use and which enables the SIP provider to provide calls to set up calls between terminals for SIP telephony, so different codecs can use the OpenCom 100 as [email protected] or name@sip-provider.com. ■ SIP transmits dialling numbers always in a single data... It is possible to manage important information for receiving. Use the OpenCom 100 to make several calls simultaneously using a single SIP account. ■ A SIP connection causes constant Internet data traffic, so do not use SIP telephony. You should be concluded with Internet access which users pay ...