Acer TravelMate 8371 Series Service Guide
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... Windows Keys 15 Hot Keys 16 Special Key 16 Using the system utilities 18 Acer Backup Manager 20 Power management 21 Acer PowerSmart key 21 Acer eRecovery Management 21 Burn backup discs 22 Restore 23 Acer Arcade Deluxe 24 General controls 25 Navigation controls 25 Player controls 25 Cinema 25 HomeMedia 26 Advanced 26 Albums 27 Editing Pictures 27 Slideshow settings 27 Music 27 Online Media 28 YouTube 28 Flickr 28 Hardware Specifications and Configurations 29 BIOS Setup Utility 33 System Utilities...
... Windows Keys 15 Hot Keys 16 Special Key 16 Using the system utilities 18 Acer Backup Manager 20 Power management 21 Acer PowerSmart key 21 Acer eRecovery Management 21 Burn backup discs 22 Restore 23 Acer Arcade Deluxe 24 General controls 25 Navigation controls 25 Player controls 25 Cinema 25 HomeMedia 26 Advanced 26 Albums 27 Editing Pictures 27 Slideshow settings 27 Music 27 Online Media 28 YouTube 28 Flickr 28 Hardware Specifications and Configurations 29 BIOS Setup Utility 33 System Utilities...
Acer TravelMate 8371 Series Service Guide
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... RAM 47 Remove the Battery 48 Remove keyboard 49 Remove FFC of main board and sub board 50 Remove Panel 55 Disassembling the External Module 56 Disassembling the HDD Module 56 Troubleshooting 57 System Check Procedures 58 External Diskette Drive Check 58 External CD-ROM Drive Check 58 Keyboard or Auxiliary Input Device Check 58 Memory check 59 Power System Check 59 Touchpad Check 60 Power-On Self-Test (POST) Error Message 61 Index of Error Messages 62 InsydeH2O BIOS Beep Codes...
... RAM 47 Remove the Battery 48 Remove keyboard 49 Remove FFC of main board and sub board 50 Remove Panel 55 Disassembling the External Module 56 Disassembling the HDD Module 56 Troubleshooting 57 System Check Procedures 58 External Diskette Drive Check 58 External CD-ROM Drive Check 58 Keyboard or Auxiliary Input Device Check 58 Memory check 59 Power System Check 59 Touchpad Check 60 Power-On Self-Test (POST) Error Message 61 Index of Error Messages 62 InsydeH2O BIOS Beep Codes...
Acer TravelMate 8371 Series Service Guide
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... audio output. Your Acer Notebook tour After setting up your new Acer notebook. poster, let us show you around your computer as illustrated in the Just for Starters... Internal microphone for video communication. Touch-sensitive pointing device which functions like a computer mouse. 7 For entering data into your computer. Top View No. 1 2 Icon Item Acer Crystal Eye webcam Microphone Description Web camera for sound recording. 3 4 5 6 Chapter 1 Display screen Speakers Keyboard Touchpad Also called Liquid-Crystal Display (LCD), displays...
... audio output. Your Acer Notebook tour After setting up your new Acer notebook. poster, let us show you around your computer as illustrated in the Just for Starters... Internal microphone for video communication. Touch-sensitive pointing device which functions like a computer mouse. 7 For entering data into your computer. Top View No. 1 2 Icon Item Acer Crystal Eye webcam Microphone Description Web camera for sound recording. 3 4 5 6 Chapter 1 Display screen Speakers Keyboard Touchpad Also called Liquid-Crystal Display (LCD), displays...
Acer TravelMate 8371 Series Service Guide
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... Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function(only for three-step data backup. Num Lock Caps Lock Lights up when Caps Lock is active. Charging: The light shows amber when the battery is activated. Fully charged: The light shows blue when in AC mode. 8 Chapter 1 Acer PowerSmart key Puts your hands when you use the computer. Turns the internal touchpad on and off . 10 HDD Indicates when the hard disk drive is activated. 11 Communication key Enables / disables the WLAN / 3G functions. Lights...
... Acer Bio-Protection fingerprint reader supporting Acer FingerNav 4-way control function(only for three-step data backup. Num Lock Caps Lock Lights up when Caps Lock is active. Charging: The light shows amber when the battery is activated. Fully charged: The light shows blue when in AC mode. 8 Chapter 1 Acer PowerSmart key Puts your hands when you use the computer. Turns the internal touchpad on and off . 10 HDD Indicates when the hard disk drive is activated. 11 Communication key Enables / disables the WLAN / 3G functions. Lights...
Acer TravelMate 8371 Series Service Guide
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... view No. 1 Icon Item Battery bay Left View Description Houses the computer's battery pack. Some keyless models are also available. External display (VGA) port Connects to stay cool, even after prolonged use. Microphone-in jack Accepts inputs from external microphones. Ventilation slots USB 2.0 ports Enable the computer to a display device (e.g., external monitor, LCD projector). Connect to a Kensington-compatible computer security lock. Chapter 1 9 No. 1 2 3 4 5 Icon Item Description Kensington lock slot Connects to USB 2.0 devices (e.g., USB mouse, USB camera).
... view No. 1 Icon Item Battery bay Left View Description Houses the computer's battery pack. Some keyless models are also available. External display (VGA) port Connects to stay cool, even after prolonged use. Microphone-in jack Accepts inputs from external microphones. Ventilation slots USB 2.0 ports Enable the computer to a display device (e.g., external monitor, LCD projector). Connect to a Kensington-compatible computer security lock. Chapter 1 9 No. 1 2 3 4 5 Icon Item Description Kensington lock slot Connects to USB 2.0 devices (e.g., USB mouse, USB camera).
Acer TravelMate 8371 Series Service Guide
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... on Type numbers in a normal manner. * only for certain models 14 Chapter 1 The embedded numeric keypad functions like a desktop numeric keypad. Type the letters in a normal manner. Lock Keys and embedded numeric keypad* The keyboard has three lock keys which you need to connect an external keypad. Use this mode when you can toggle on embedded keypad. F11/ F12/ Num Lock Scroll Lock Caps Lock Fn Lock key Caps Lock Num Lock + * Scroll Lock + Description...
... on Type numbers in a normal manner. * only for certain models 14 Chapter 1 The embedded numeric keypad functions like a desktop numeric keypad. Type the letters in a normal manner. Lock Keys and embedded numeric keypad* The keyboard has three lock keys which you need to connect an external keypad. Use this mode when you can toggle on embedded keypad. F11/ F12/ Num Lock Scroll Lock Caps Lock Fn Lock key Caps Lock Num Lock + * Scroll Lock + Description...
Acer TravelMate 8371 Series Service Guide
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... Bluetooth Sleep Display toggle Screen blank Speaker toggle Brightness up Brightness down Volume up Volume down Description Starts System Property for certain models). Puts the computer in the hotkey combination. Increases the sound volume. To type: 16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of your keyboard. Turns the display screen backlight off . Enables/disables the Bluetooth function. (only for displaying system information. Turns the speakers on and off to return. Decreases the screen brightness...
... Bluetooth Sleep Display toggle Screen blank Speaker toggle Brightness up Brightness down Volume up Volume down Description Starts System Property for certain models). Puts the computer in the hotkey combination. Increases the sound volume. To type: 16 Chapter 1 Hot Keys The computer employs hotkeys or key combinations to access most of your keyboard. Turns the display screen backlight off . Enables/disables the Bluetooth function. (only for displaying system information. Turns the speakers on and off to return. Decreases the screen brightness...
Acer TravelMate 8371 Series Service Guide
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...Defaults z Restore Operating System and Retain User Data z Reinstall Drivers or Applications This chapter will guide you through each process. NOTE: All of the following functions: ‰ Backup: z Create Factory Default Disc z Create Drivers and Applications Disc ‰ Restore: z Completely Restore System to quickly restore the system. This computer employs a power management scheme that monitors system activity. Acer eRecovery Management Acer eRecovery Management is detected for a period of Acer eRecovery Management, you press the Acer PowerSmart key, the screen brightness...
...Defaults z Restore Operating System and Retain User Data z Reinstall Drivers or Applications This chapter will guide you through each process. NOTE: All of the following functions: ‰ Backup: z Create Factory Default Disc z Create Drivers and Applications Disc ‰ Restore: z Completely Restore System to quickly restore the system. This computer employs a power management scheme that monitors system activity. Acer eRecovery Management Acer eRecovery Management is detected for a period of Acer eRecovery Management, you press the Acer PowerSmart key, the screen brightness...
Acer TravelMate 8371 Series Service Guide
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... insert the first system recovery disc into the optical disc drive. Use the up and down arrow keys to restore or recover the system from a factory default image or from . 8. Here you will need to select the IDE CD, then press the ENTER key. Switch to boot from previously created CD and DVD backups. Press the ENTER key again to open the Boot Menu. Do this before rebooting your previously burned backup discs, you can also...
... insert the first system recovery disc into the optical disc drive. Use the up and down arrow keys to restore or recover the system from a factory default image or from . 8. Here you will need to select the IDE CD, then press the ENTER key. Switch to boot from previously created CD and DVD backups. Press the ENTER key again to open the Boot Menu. Do this before rebooting your previously burned backup discs, you can also...
Acer TravelMate 8371 Series Service Guide
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... Mode Name HDD0 Serial Number Description This field shows the CPU type of HDD installed on the bottom of the screen. This filed displays the serial number of the system. Main allows the user to save CMOS setting and exit Setup. Read this carefully when making changes to configure their system. Information NOTE: The system information is enclosed in the Item Specific Help part of the screen. This field shows the model...
... Mode Name HDD0 Serial Number Description This field shows the CPU type of HDD installed on the bottom of the screen. This filed displays the serial number of the system. Main allows the user to save CMOS setting and exit Setup. Read this carefully when making changes to configure their system. Information NOTE: The system information is enclosed in the Item Specific Help part of the screen. This field shows the model...
Acer TravelMate 8371 Series Service Guide
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... notebook computer to your dealer to reset it. Defines whether a password is set, this password protects the Hdd . Use the w and y keys to "Set". 38 Chapter 2 The table below describes the parameters in boldface are prompted to enter a password, you may have right to change he value of parameters. Parameter Supervisor Password is User Password is HDD Password is set , this screen. Settings in this password protects the BIOS Setup Utility from unauthorized access. When Hdd password...
... notebook computer to your dealer to reset it. Defines whether a password is set, this password protects the Hdd . Use the w and y keys to "Set". 38 Chapter 2 The table below describes the parameters in boldface are prompted to enter a password, you may have right to change he value of parameters. Parameter Supervisor Password is User Password is HDD Password is set , this screen. Settings in this password protects the BIOS Setup Utility from unauthorized access. When Hdd password...
Acer TravelMate 8371 Series Service Guide
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... enable the Password on boot parameter. 5. Changing a Password 1. Retype the password in the Enter New Password field. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password parameter and press the e key. The password setting is OK, the screen will display as following. The Set Password box appears: 2. The Set Password box appears: 2. Press e. If desired, you are done, press u to save the changes and exit the BIOS Setup Utility. Chapter 2 39 4. Use...
... enable the Password on boot parameter. 5. Changing a Password 1. Retype the password in the Enter New Password field. After setting the password, the computer sets the User Password parameter to highlight the Set Supervisor Password parameter and press the e key. The password setting is OK, the screen will display as following. The Set Password box appears: 2. The Set Password box appears: 2. Press e. If desired, you are done, press u to save the changes and exit the BIOS Setup Utility. Chapter 2 39 4. Use...
Acer TravelMate 8371 Series Service Guide
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... in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 58. Unlock key switch Monitor type does not match CMOS - Real Time Clock Error. Thermal critical High. Run "Load Default Settings" in Sequence Reconnect hard disk drive connector. Index of Error Messages Error Code List 006 Error Codes 010 070 071 072 110 Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - CMOS Checksum Error. Unlock external keyboard. CMOS Battery Bad. Incorrect password is specified. see "Keyboard or...
... in BIOS Setup Utility. see "Keyboard or Auxiliary Input Device Check" on page 58. Unlock key switch Monitor type does not match CMOS - Real Time Clock Error. Thermal critical High. Run "Load Default Settings" in Sequence Reconnect hard disk drive connector. Index of Error Messages Error Code List 006 Error Codes 010 070 071 072 110 Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - CMOS Checksum Error. Unlock external keyboard. CMOS Battery Bad. Incorrect password is specified. see "Keyboard or...
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... System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. run Setup System CMOS checksum bad - Check the drive is dead - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n FRU/Action in Sequence Replace RTC battery and Run BIOS Setup Utility...
... System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. run Setup System CMOS checksum bad - Check the drive is dead - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - Cache disabled CPU ID: DMA Test Failed Software NMI Failed Fail-Safe Timer NMI Failed Device Address Conflict Allocation Error for device Failing Bits: nnnn Fixed Disk n FRU/Action in Sequence Replace RTC battery and Run BIOS Setup Utility...
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... Description POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
... Description POST device initialization Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines...
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... Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup...
... Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of day Check key lock Initialize Typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear Boot flag Check for errors POST done- prepare to boot operating system One short beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup...
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... the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot...
... the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System memory test Initialize interrupt vectors Initialize Run Time Clock Initialize video Initialize System Management Mode Output one beep before boot Boot to Mini DOS Clear Huge Segment Boot...
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... System board Chapter 4 69 Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on . Reconnect the LCD connectors. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Power-Related Symptoms Symptom / Error Power shuts down during operation. See "Power System Check" on page 59. Index of Symptom-to execute "Load Setup Default Settings", then reboot system. Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work...
... System board Chapter 4 69 Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on . Reconnect the LCD connectors. Battery pack Power adapter Hard drive & battery connection board System board Power source (battery pack and power adapter). Power-Related Symptoms Symptom / Error Power shuts down during operation. See "Power System Check" on page 59. Index of Symptom-to execute "Load Setup Default Settings", then reboot system. Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work...
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... the PC Card (PCMCIA). Internal speakers make noise or emit no sound comes from the keyboard) Hard disk drive System board Press Fn+o and see if the computer enters hibernation mode. PCMCIA slot pin is from the computer. Action in Sequence Audio driver Speaker System board Speaker System board Power Management-Related Symptoms Symptom / Error The system will not enter hibernation. Touchpad Keyboard Hard disk connection board Hard disk drive System board LCD cover switch System board 70 Chapter 4 Hold and press the power switch for...
... the PC Card (PCMCIA). Internal speakers make noise or emit no sound comes from the keyboard) Hard disk drive System board Press Fn+o and see if the computer enters hibernation mode. PCMCIA slot pin is from the computer. Action in Sequence Audio driver Speaker System board Speaker System board Power Management-Related Symptoms Symptom / Error The system will not enter hibernation. Touchpad Keyboard Hard disk connection board Hard disk drive System board LCD cover switch System board 70 Chapter 4 Hold and press the power switch for...
Acer TravelMate 8371 Series Service Guide
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...work correctly. Print problems. Serial or parallel port device problems. Action in Sequence Enter BIOS Setup Utility to Enabled. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in the "Onboard Devices Configuration" of BIOS Setup Utility is set to Enabled. Action in this list and the problem remains, see "Undetermined Problems" on page 74. 72 Chapter 4 External display does not work correctly. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. Reconnect hard disk/CD-ROM/diskette drives...
...work correctly. Print problems. Serial or parallel port device problems. Action in Sequence Enter BIOS Setup Utility to Enabled. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in the "Onboard Devices Configuration" of BIOS Setup Utility is set to Enabled. Action in this list and the problem remains, see "Undetermined Problems" on page 74. 72 Chapter 4 External display does not work correctly. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. Reconnect hard disk/CD-ROM/diskette drives...
