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... Snap hotspots...52 Action Center...54 Other keyboard shortcuts 55 Connecting to wireless networks 57 Wi-Fi...57 Bluetooth...58 Airplane mode...59 Turning your Notebook PC off 60 Putting your Notebook PC to sleep 61 Chapter 4: Power-On Self-Test (POST) The Power-On Self-Test (POST 64 Using POST to access BIOS and Troubleshoot 64 BIOS...64 Accessing BIOS...64 BIOS Settings...65 Recovering your system 72 Performing a recovery option 73 4 Notebook PC E-Manual
... Snap hotspots...52 Action Center...54 Other keyboard shortcuts 55 Connecting to wireless networks 57 Wi-Fi...57 Bluetooth...58 Airplane mode...59 Turning your Notebook PC off 60 Putting your Notebook PC to sleep 61 Chapter 4: Power-On Self-Test (POST) The Power-On Self-Test (POST 64 Using POST to access BIOS and Troubleshoot 64 BIOS...64 Accessing BIOS...64 BIOS Settings...65 Recovering your system 72 Performing a recovery option 73 4 Notebook PC E-Manual
Users Manual
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... 5: Upgrading your Notebook PC Removing the compartment cover 76 Installing a RAM module 79 Installing an M.2 SSD storage 81 Chapter 6: RAID Configuration Intel® RAID configurations 84 RAID definitions...84 Creating a RAID set...85 Deleting a RAID set...88 Tips and FAQs Useful tips for your Notebook PC 90 Hardware FAQs...91 Software FAQs...94 Appendices Internal Modem Compliancy 98 Overview...98 Network Compatibility ... Canada (ISED 104 Radiation Exposure Statement 105 Déclaration relative à l'exposition aux radiations 105 UL Safety Notices...106 Notebook PC E-Manual 5
... 5: Upgrading your Notebook PC Removing the compartment cover 76 Installing a RAM module 79 Installing an M.2 SSD storage 81 Chapter 6: RAID Configuration Intel® RAID configurations 84 RAID definitions...84 Creating a RAID set...85 Deleting a RAID set...88 Tips and FAQs Useful tips for your Notebook PC 90 Hardware FAQs...91 Software FAQs...94 Appendices Internal Modem Compliancy 98 Overview...98 Network Compatibility ... Canada (ISED 104 Radiation Exposure Statement 105 Déclaration relative à l'exposition aux radiations 105 UL Safety Notices...106 Notebook PC E-Manual 5
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Appendices This section includes notices and safety statements for maintaining and fixing common issues with your Notebook PC. 8 Notebook PC E-Manual Tips and FAQs This section presents some recommended tips, hardware FAQs, and software FAQs you through the process of replacing and upgrading parts of your Notebook PC. Chapter 6: RAID Configuration This chapter describes the RAID configurations. Chapter 5: Upgrading your Notebook PC This chapter guides you can refer to for your Notebook PC.
Appendices This section includes notices and safety statements for maintaining and fixing common issues with your Notebook PC. 8 Notebook PC E-Manual Tips and FAQs This section presents some recommended tips, hardware FAQs, and software FAQs you through the process of replacing and upgrading parts of your Notebook PC. Chapter 6: RAID Configuration This chapter describes the RAID configurations. Chapter 5: Upgrading your Notebook PC This chapter guides you can refer to for your Notebook PC.
Users Manual
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... to dusty environments. Do not use your Notebook PC. Notebook PC E-Manual 11 Do not expose your Notebook PC using a dry cloth. Do not expose your Notebook PC. Do not use strong solvents such as thinners, benzene, or other chemicals on top of warm water. Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before...
... to dusty environments. Do not use your Notebook PC. Notebook PC E-Manual 11 Do not expose your Notebook PC using a dry cloth. Do not expose your Notebook PC. Do not use strong solvents such as thinners, benzene, or other chemicals on top of warm water. Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before...
Users Manual
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..., refer to Windows®, and controls other multimedia functions. It also enables you to type capitalized letters (such as A, B, C) using your Notebook PC's keyboard. Capital lock indicator This indicator lights up when the function keys feature is activated. Function key lock indicator This indicator lights up when the capital lock function is activated. NOTE: The keyboard layout differs by model or territory. Using capital lock allows you to use the function keys, allows quick access to the Using the keyboard section in this manual. 16 Notebook PC E-Manual
..., refer to Windows®, and controls other multimedia functions. It also enables you to type capitalized letters (such as A, B, C) using your Notebook PC's keyboard. Capital lock indicator This indicator lights up when the function keys feature is activated. Function key lock indicator This indicator lights up when the capital lock function is activated. NOTE: The keyboard layout differs by model or territory. Using capital lock allows you to use the function keys, allows quick access to the Using the keyboard section in this manual. 16 Notebook PC E-Manual
Users Manual
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.... Microphone indicator This indicator lights up when the microphone is in sleep mode. In the event that your Notebook PC becomes unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC on and blinks slowly when the Notebook PC is turned off . Power indicator The power indicator lights up when the Notebook PC is turned on or off . 18 Notebook PC E-Manual Power button Press the power button to sleep or hibernate mode...
.... Microphone indicator This indicator lights up when the microphone is in sleep mode. In the event that your Notebook PC becomes unresponsive, press and hold the power button for at least four (4) seconds until your Notebook PC on and blinks slowly when the Notebook PC is turned off . Power indicator The power indicator lights up when the Notebook PC is turned on or off . 18 Notebook PC E-Manual Power button Press the power button to sleep or hibernate mode...
Users Manual
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... port The USB 3.1 (Universal Serial Bus 3.1) Gen 2 Type-C™ port provides a transfer rate of up to 7680x4320. 24 Notebook PC E-Manual Use a Thunderbolt 3 adapter to connect your body while it is backward compatible to USB 2.0. IMPORTANT! NOTE: • Transfer rate of this port is 5V/3A. • This port supports external displays with resolutions up to 40 Gbit/s and is connected to a power source. Do not cover the adapter and...
... port The USB 3.1 (Universal Serial Bus 3.1) Gen 2 Type-C™ port provides a transfer rate of up to 7680x4320. 24 Notebook PC E-Manual Use a Thunderbolt 3 adapter to connect your body while it is backward compatible to USB 2.0. IMPORTANT! NOTE: • Transfer rate of this port is 5V/3A. • This port supports external displays with resolutions up to 40 Gbit/s and is connected to a power source. Do not cover the adapter and...
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... for your Notebook PC's battery: • Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only). • The battery used in this device may have multiple rating output currents based on your power adapter. WARNING! IMPORTANT! • Locate the input/output rating label on your Notebook PC and ensure that you use a grounded wall socket while using your Notebook PC on power adapter mode. •...
... for your Notebook PC's battery: • Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only). • The battery used in this device may have multiple rating output currents based on your power adapter. WARNING! IMPORTANT! • Locate the input/output rating label on your Notebook PC and ensure that you use a grounded wall socket while using your Notebook PC on power adapter mode. •...
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Using the keyboard HotKeys The HotKeys on your Notebook PC's keyboard can trigger the following commands: Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Decreases display brightness Increases display brightness Enables or disables the touchpad Adjusts brightness for the backlit keyboard Toggles the display mode NOTE: Ensure that the second display is connected to your Notebook PC. 40 Notebook PC E-Manual
Using the keyboard HotKeys The HotKeys on your Notebook PC's keyboard can trigger the following commands: Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Decreases display brightness Increases display brightness Enables or disables the touchpad Adjusts brightness for the backlit keyboard Toggles the display mode NOTE: Ensure that the second display is connected to your Notebook PC. 40 Notebook PC E-Manual
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Windows® 10 keys There are two special Windows® keys on or off Turns the camera on your Notebook PC's keyboard used as below: Launches the Start menu Displays the drop-down in combination with the top row keys. Activates the Lock screen Turns the microphone on or off Activates screen capture tool Function keys Press to enable or disable the function keys feature. When the function keys feature is enabled, you can also access HotKeys by holding down menu* * On selected models Notebook PC E-Manual 41
Windows® 10 keys There are two special Windows® keys on or off Turns the camera on your Notebook PC's keyboard used as below: Launches the Start menu Displays the drop-down in combination with the top row keys. Activates the Lock screen Turns the microphone on or off Activates screen capture tool Function keys Press to enable or disable the function keys feature. When the function keys feature is enabled, you can also access HotKeys by holding down menu* * On selected models Notebook PC E-Manual 41
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... Notebook PC to sleep Launch Settings Launch File Explorer You can use the Start menu to do these common activities: • Start programs or Windows® apps • Open commonly used programs or Windows® apps • Adjust Notebook PC settings • Get help with the Windows operating system • Turn off from Windows or switch to your Notebook PC • Log off your Notebook PC's programs, Windows® apps, folders, and settings. Start menu The Start menu...
... Notebook PC to sleep Launch Settings Launch File Explorer You can use the Start menu to do these common activities: • Start programs or Windows® apps • Open commonly used programs or Windows® apps • Adjust Notebook PC settings • Get help with the Windows operating system • Turn off from Windows or switch to your Notebook PC • Log off your Notebook PC's programs, Windows® apps, folders, and settings. Start menu The Start menu...
Users Manual
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... of a trained service personnel. Accessing BIOS Enter the BIOS settings by using the function keys of your Notebook PC. The default BIOS settings apply to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run when you to system instability or boot failure. You may result to run the BIOS Setup. • You have installed a new system component that run troubleshooting options using any of the following methods: 64 Notebook PC E-Manual Using inappropriate BIOS settings may refer...
... of a trained service personnel. Accessing BIOS Enter the BIOS settings by using the function keys of your Notebook PC. The default BIOS settings apply to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run when you to system instability or boot failure. You may result to run the BIOS Setup. • You have installed a new system component that run troubleshooting options using any of the following methods: 64 Notebook PC E-Manual Using inappropriate BIOS settings may refer...
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... BIOS setup program and provides you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart. When you an overview of the basic system information. • Restart your Notebook PC then press during POST. • Launch the Start menu, and choose Settings > Update & security > Recovery, then select Restart now under Advanced startup. To access the Advanced Mode for reference only. The actual screens may differ by model...
... BIOS setup program and provides you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart. When you an overview of the basic system information. • Restart your Notebook PC then press during POST. • Launch the Start menu, and choose Settings > Update & security > Recovery, then select Restart now under Advanced startup. To access the Advanced Mode for reference only. The actual screens may differ by model...
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It also allows you to set up the administrator and user password of your Notebook PC's hard disk drive, input/output (I/O) interface, and USB interface. Security This menu allows you to control the access to your Notebook PC. Notebook PC E-Manual 67 NOTE: • If you install a User Password, you will be prompted to input this before entering the operating system. • If you install an Administrator Password, you will be prompted to input this before entering BIOS.
It also allows you to set up the administrator and user password of your Notebook PC's hard disk drive, input/output (I/O) interface, and USB interface. Security This menu allows you to control the access to your Notebook PC. Notebook PC E-Manual 67 NOTE: • If you install a User Password, you will be prompted to input this before entering the operating system. • If you install an Administrator Password, you will be prompted to input this before entering BIOS.
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Verify the Notebook PC's exact model then download the latest BIOS file for your Notebook PC then access the BIOS settings. 5. Save a copy of the downloaded BIOS file to your flash disk drive to a flash disk drive. 3. Restart your model from the ASUS website. 2. To update the BIOS: 1. Connect your Notebook PC. 4. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press . 70 Notebook PC E-Manual
Verify the Notebook PC's exact model then download the latest BIOS file for your Notebook PC then access the BIOS settings. 5. Save a copy of the downloaded BIOS file to your flash disk drive to a flash disk drive. 3. Restart your model from the ASUS website. 2. To update the BIOS: 1. Connect your Notebook PC. 4. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press . 70 Notebook PC E-Manual
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...® VROC)) via CPU lane. • The M.2 SSD slot 2 supports both PCIe (NVMe) SSD and SATA SSD via PCH. • Ensure to install Intel® SSD modules to the Removing the compartment cover section in place using the bundled screw(s). A. B. NOTE: For more details, refer to the M.2 SSD slot 1 while creating a RAID set. • Use of two new identical drives of the same size...
...® VROC)) via CPU lane. • The M.2 SSD slot 2 supports both PCIe (NVMe) SSD and SATA SSD via PCH. • Ensure to install Intel® SSD modules to the Removing the compartment cover section in place using the bundled screw(s). A. B. NOTE: For more details, refer to the M.2 SSD slot 1 while creating a RAID set. • Use of two new identical drives of the same size...
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... Notebook PC E-Manual Two storage devices perform the same work as it contains a complete copy of the data in parallel, interleaved stacks. Use of data from one drive fails, the disk array management software directs all applications to the entire system. If one drive to read and write data in the other drive. Use two new drives or use an existing drive and a new drive for this setup. The new drive...
... Notebook PC E-Manual Two storage devices perform the same work as it contains a complete copy of the data in parallel, interleaved stacks. Use of data from one drive fails, the disk array management software directs all applications to the entire system. If one drive to read and write data in the other drive. Use two new drives or use an existing drive and a new drive for this setup. The new drive...
Users Manual
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... latest security settings. • Use an anti-virus software to turn off your Notebook PC. • Always backup your operating systems and other installed applications - Internet connection information 90 Notebook PC E-Manual Backup data - Product key for a long period of your Notebook PC, maintain its system performance, and ensure all external devices and ensure you maximize the use your Notebook PC for your data and make it a point to create a backup data...
... latest security settings. • Use an anti-virus software to turn off your Notebook PC. • Always backup your operating systems and other installed applications - Internet connection information 90 Notebook PC E-Manual Backup data - Product key for a long period of your Notebook PC, maintain its system performance, and ensure all external devices and ensure you maximize the use your Notebook PC for your data and make it a point to create a backup data...
Users Manual
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... volume. • Check if your speakers were set to mute. • Check if a headphone jack is attached correctly. Contact your local ASUS service center for assistance. 92 Notebook PC E-Manual What's wrong? • Check whether the power adapter or battery pack is connected to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 5. Press to turn...
... volume. • Check if your speakers were set to mute. • Check if a headphone jack is attached correctly. Contact your local ASUS service center for assistance. 92 Notebook PC E-Manual What's wrong? • Check whether the power adapter or battery pack is connected to the power outlet and Notebook PC. • If the problem still exists, contact your local ASUS service center for assistance. 5. Press to turn...
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... screen displays this message: "Remove disks or other media. Press any optical discs that are inserted correctly then turn on my Notebook PC, the power indicator lights up but nothing appears on your Notebook PC. • If the problem still exists, contact your Notebook PC. • Remove any key to fix this ? How can try doing any of the following suggestions: • Remove all connected USB devices then restart your local ASUS service...
... screen displays this message: "Remove disks or other media. Press any optical discs that are inserted correctly then turn on my Notebook PC, the power indicator lights up but nothing appears on your Notebook PC. • If the problem still exists, contact your Notebook PC. • Remove any key to fix this ? How can try doing any of the following suggestions: • Remove all connected USB devices then restart your local ASUS service...