US Digital Signage 3 Year Warranty
Page 1
... number must contact BenQ Technical Support Center at its option, repair or replace the Product. BenQ is available for all Products purchased and located in the continental United States, Hawaii, and Alaska. BenQ may use during the warranty period subject to process the replacement. BENQ AMERICA CORP. END USER LIMITED WARRANTY Digital Signage Subject to the terms and conditions set forth below , BenQ America Corp. ("BenQ") warrants the BenQ Digital...
... number must contact BenQ Technical Support Center at its option, repair or replace the Product. BenQ is available for all Products purchased and located in the continental United States, Hawaii, and Alaska. BenQ may use during the warranty period subject to process the replacement. BENQ AMERICA CORP. END USER LIMITED WARRANTY Digital Signage Subject to the terms and conditions set forth below , BenQ America Corp. ("BenQ") warrants the BenQ Digital...
US Digital Signage 3 Year Warranty
Page 2
... electrical power, lightning, static electricity, fire, or BenQ or BenQ Authorized Service Provider will then issue a Return Merchandise Authorization ("RMA") number to BenQ unless otherwise directed by BenQ's warranty; The RMA number must return the Product to be clearly printed on packing slip and on the exterior-shipping container. Products delivered to normal wear and tear; (b) as a result of use of...
... electrical power, lightning, static electricity, fire, or BenQ or BenQ Authorized Service Provider will then issue a Return Merchandise Authorization ("RMA") number to BenQ unless otherwise directed by BenQ's warranty; The RMA number must return the Product to be clearly printed on packing slip and on the exterior-shipping container. Products delivered to normal wear and tear; (b) as a result of use of...
US Digital Signage 3 Year Warranty
Page 3
... REPAIR OR REPLACEMENT, AS APPLICABLE, UNDER THE WARRANTY SERVICES DESCRIBED HEREIN IS YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY BREACH OF THE BenQ LIMITED WARRANTY SET FORTH HEREIN. Some states or provinces/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages for damage to or loss of any programs, data or removable storage media...
... REPAIR OR REPLACEMENT, AS APPLICABLE, UNDER THE WARRANTY SERVICES DESCRIBED HEREIN IS YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY BREACH OF THE BenQ LIMITED WARRANTY SET FORTH HEREIN. Some states or provinces/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages for damage to or loss of any programs, data or removable storage media...
Dx550C User Manual
Page 3
... 6 Unpacking 6 Packing list 8 Overview 9 Setting up the display 11 Tearing down the bottom housing 11 Placing the dual side display into the bottom housing ......... 12 Connecting the LVDS and 24V 13 Reinstalling the bottom housing covers 14 Opening the user door for HDMI connector & AC switch (power cord 15 Full size stand installation 16 Using the remote control 18 OSD menu 19 Troubleshooting 23 Specifications 24 Product Dimensions 25 10...
... 6 Unpacking 6 Packing list 8 Overview 9 Setting up the display 11 Tearing down the bottom housing 11 Placing the dual side display into the bottom housing ......... 12 Connecting the LVDS and 24V 13 Reinstalling the bottom housing covers 14 Opening the user door for HDMI connector & AC switch (power cord 15 Full size stand installation 16 Using the remote control 18 OSD menu 19 Troubleshooting 23 Specifications 24 Product Dimensions 25 10...
Dx550C User Manual
Page 4
... pressure on the power box. • When positioning the display, make sure the power plug and outlet are easily accessible. • When turning off immediately and disconnect the power cord. Then remove the foreign substance or water. • Don't store or use the display in your local service center. • Don't subject the display to severe vibration or high impact conditions during operation. • Don...
... pressure on the power box. • When positioning the display, make sure the power plug and outlet are easily accessible. • When turning off immediately and disconnect the power cord. Then remove the foreign substance or water. • Don't store or use the display in your local service center. • Don't subject the display to severe vibration or high impact conditions during operation. • Don...
Dx550C User Manual
Page 5
... DC power cord for an extensive period of the display's electronics. • Don't block the ventilation holes on the power box. • Keep the display dry. Important Safety Instructions 2 Read and follow these instructions when connecting and using your display: • Unplug the display if you are easily accessible. • Consult a service technician if the display does not operate normally after having followed the instructions in this manual.
... DC power cord for an extensive period of the display's electronics. • Don't block the ventilation holes on the power box. • Keep the display dry. Important Safety Instructions 2 Read and follow these instructions when connecting and using your display: • Unplug the display if you are easily accessible. • Consult a service technician if the display does not operate normally after having followed the instructions in this manual.
Dx550C User Manual
Page 6
Power connection to the device: • The display shall be installed nearby the socketes for easy access to the front side of the remote controller works only when pointing to the power. Front Side (450 nits) Back Side(700 nits) There is a user door at either side. the other functions work at the front side. 3 Important Safety Instructions Usage Remote controller precautions: • Power function of the display;
Power connection to the device: • The display shall be installed nearby the socketes for easy access to the front side of the remote controller works only when pointing to the power. Front Side (450 nits) Back Side(700 nits) There is a user door at either side. the other functions work at the front side. 3 Important Safety Instructions Usage Remote controller precautions: • Power function of the display;
Dx550C User Manual
Page 7
Tear down . 1. You can choose proper screw holes to your IPC. • The relative position of IPC space: 270*181*26.5mm screws (M3x6.5mm) Please put the IPC I/O interface down the IPC fixed sheet metal first. Important Safety Instructions 4 IPC (Industrial PC) installation: • This display (DH550C/DL550C) contains a plate metal to be attached to apply. • The dimension of the screw holes is shown below.
Tear down . 1. You can choose proper screw holes to your IPC. • The relative position of IPC space: 270*181*26.5mm screws (M3x6.5mm) Please put the IPC I/O interface down the IPC fixed sheet metal first. Important Safety Instructions 4 IPC (Industrial PC) installation: • This display (DH550C/DL550C) contains a plate metal to be attached to apply. • The dimension of the screw holes is shown below.
Dx550C User Manual
Page 8
5 Important Safety Instructions 2. Set & fix the IPC (Don't need reinstall the IPC fixed sheet metal.) with 4 screws (M3x6.5mm). 3. Set & fix the IPC & Reinstall the IPC fixed sheet metal with 4 screws (M3x6.5mm).
5 Important Safety Instructions 2. Set & fix the IPC (Don't need reinstall the IPC fixed sheet metal.) with 4 screws (M3x6.5mm). 3. Set & fix the IPC & Reinstall the IPC fixed sheet metal with 4 screws (M3x6.5mm).
Dx550C User Manual
Page 14
11 Setting up the display Setting up the display Tearing down the bottom housing Putting the bottom housing straight, and remove 20 screws (M3x6mm) to tear down its covers.
11 Setting up the display Setting up the display Tearing down the bottom housing Putting the bottom housing straight, and remove 20 screws (M3x6mm) to tear down its covers.
Dx550C User Manual
Page 16
13 Setting up the display Connecting the LVDS and 24V LVDS Connector LVDS 24V 24V Connector LVDS 10pin 14pin 10pin 14pin
13 Setting up the display Connecting the LVDS and 24V LVDS Connector LVDS 24V 24V Connector LVDS 10pin 14pin 10pin 14pin
Dx550C User Manual
Page 18
HDMI*2 AC Switch Front Side(450 nits) Back Side(700 nits) 15 Setting up the display Opening the user door for HDMI connector & AC switch (power cord) HDMI!
HDMI*2 AC Switch Front Side(450 nits) Back Side(700 nits) 15 Setting up the display Opening the user door for HDMI connector & AC switch (power cord) HDMI!
Dx550C User Manual
Page 19
Full size stand installation Step 1 Setting up the display 16 As below arrows directed, use the 10 screws (M6x20mm) to secure the display with the full size stand.
Full size stand installation Step 1 Setting up the display 16 As below arrows directed, use the 10 screws (M6x20mm) to secure the display with the full size stand.
Dx550C User Manual
Page 20
17 Setting up the display Step 2 Fixed wheel: to the ground. As below arrows directed, use the 4 screws (M10x100mm) to secure the product to fix by the brake.
17 Setting up the display Step 2 Fixed wheel: to the ground. As below arrows directed, use the 4 screws (M10x100mm) to secure the product to fix by the brake.
Dx550C User Manual
Page 21
Buttons not specified above are idle from remote control operations. Using the remote control 1 5 2 Setting up the display 18 3 4 No Name Description 1 Power Press to turn power on/off. 2 MENU Press to enter OSD setting menu. 3 Press to move up in OSD setting menu. 4 Press to move down in OSD setting menu. 5 EXIT Press to exit menu/selection.
Buttons not specified above are idle from remote control operations. Using the remote control 1 5 2 Setting up the display 18 3 4 No Name Description 1 Power Press to turn power on/off. 2 MENU Press to enter OSD setting menu. 3 Press to move up in OSD setting menu. 4 Press to move down in OSD setting menu. 5 EXIT Press to exit menu/selection.
Dx550C User Manual
Page 23
Default : 70. 0~100 ; Setting up the display 20 Color menu Press MENU to select one of red, green, and blue are adjustable. 0~100 ; Press EXIT when done. If you choose User Define, gains and offsets of the following, and then press "" or "" to select the desired level. Name Color Temperature Red Green Blue Description Range: 6500K, 9300K, 11500K, User Define; Default: 9300K. Default : 70. Default : 70. 0~100 ;
Default : 70. 0~100 ; Setting up the display 20 Color menu Press MENU to select one of red, green, and blue are adjustable. 0~100 ; Press EXIT when done. If you choose User Define, gains and offsets of the following, and then press "" or "" to select the desired level. Name Color Temperature Red Green Blue Description Range: 6500K, 9300K, 11500K, User Define; Default: 9300K. Default : 70. Default : 70. 0~100 ;
Dx550C User Manual
Page 25
Default : No Setting up the display 22 Setup menu Press MENU to select one of the following, and then press "" or "" to select the desired level. Default : Full Screen No/Yes; Name Language Input Display Size Reset: Description English/Español/Français/Deutsch/Italiano/Português Default :English HDMI1/HDMI2;Default :HDMI2 Full Screen / Smart Fit / 4:3 / Smart4:3 ; Press EXIT when done.
Default : No Setting up the display 22 Setup menu Press MENU to select one of the following, and then press "" or "" to select the desired level. Default : Full Screen No/Yes; Name Language Input Display Size Reset: Description English/Español/Français/Deutsch/Italiano/Português Default :English HDMI1/HDMI2;Default :HDMI2 Full Screen / Smart Fit / 4:3 / Smart4:3 ; Press EXIT when done.
Dx550C User Manual
Page 26
... in the power cord. 2. 23 Troubleshooting Troubleshooting Symptom No picture is disconnected. 2. The power cord is displayed. Make sure the power switch is abnormal. Please verify input specifications. Color is switched on the display. Picture is distorted with abnormal patterns After-Images can cause a permanent after the display is not connected properly. 1. Caused by surrounding electrical appliances or fluorescent lights The signal cable is powered off. The signal cable is beyond the range of time since...
... in the power cord. 2. 23 Troubleshooting Troubleshooting Symptom No picture is disconnected. 2. The power cord is displayed. Make sure the power switch is abnormal. Please verify input specifications. Color is switched on the display. Picture is distorted with abnormal patterns After-Images can cause a permanent after the display is not connected properly. 1. Caused by surrounding electrical appliances or fluorescent lights The signal cable is powered off. The signal cable is beyond the range of time since...
Dx550C User Manual
Page 27
... Stand: 452.4 x 952.7mm (Top view) 94.5 KG SECC Painting in Black color 1609*176*968 mm (box1) 1068*400*735 mm (box2) 48 KG (box1), 62 KG (box2) 0 ~ 40°C 20% ~ 80% IPC Specifications LCD Display 55" Input Connectivity Power Item Model name Screen size Resolution Display Area Contrast Ratio Brightness View angle Color Gamut Surface Treatment HDMI*2 Input Power Consumption Light source Dimension SET Weight Material Surface Treatment Packing Environmental Conditions Option Dimension Weight Operating Temp...
... Stand: 452.4 x 952.7mm (Top view) 94.5 KG SECC Painting in Black color 1609*176*968 mm (box1) 1068*400*735 mm (box2) 48 KG (box1), 62 KG (box2) 0 ~ 40°C 20% ~ 80% IPC Specifications LCD Display 55" Input Connectivity Power Item Model name Screen size Resolution Display Area Contrast Ratio Brightness View angle Color Gamut Surface Treatment HDMI*2 Input Power Consumption Light source Dimension SET Weight Material Surface Treatment Packing Environmental Conditions Option Dimension Weight Operating Temp...
Spec Sheet
Page 1
... the property of BenQ Corp. www.BenQ.us BenQ is perfect for open public spaces, BenQ's public information displays provide advanced innovations that all cable plugs are 1" thick, lightweight, and flexible. Specifications Model: Screen Diagonal Backlight Resolution Aspect Ratio Brightness Contrast Ratio Viewing Angle Color gamut (x% NTSC) Frame Rate Response Time Panel bit Light life Orientation Input/Output AC power switch Dimensions(W x H x D) Bezel Width (T/B/L/R) mm Weight without notice. DH & DL series 08-28...
... the property of BenQ Corp. www.BenQ.us BenQ is perfect for open public spaces, BenQ's public information displays provide advanced innovations that all cable plugs are 1" thick, lightweight, and flexible. Specifications Model: Screen Diagonal Backlight Resolution Aspect Ratio Brightness Contrast Ratio Viewing Angle Color gamut (x% NTSC) Frame Rate Response Time Panel bit Light life Orientation Input/Output AC power switch Dimensions(W x H x D) Bezel Width (T/B/L/R) mm Weight without notice. DH & DL series 08-28...