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Multi-Display Administrator Manual - Page 5
...8226; Remote access to display settings and operations including power on/off and input
source selection • Real-time monitoring of a single or multiple BenQ digital signage displays on a host... video wall easily through a step-by -step guided video wall setup
System requirements
To install and run Multi-Display Administrator, the computer must meet the following minimum hardware and...
Multi-Display Administrator Manual - Page 6
... OSD settings, please refer to begin installation. 2. As illustrated in the figure below, connect the computer and displays to complete the installation. You can use the Multi-Display Administrator to Manual, the computer and displays must be assigned manually).
Locate the setup.exe file and double-click it to the documentations of ports and connectors, and instructions...
Multi-Display Administrator Manual - Page 14
...Software (firmware) version of the display. Item Display
Model name Serial number Monitor SW version
IP Configuration Remote Control
DHCP/Static
MAC Address IP Address Subnet Mask Default Gateway
Description Model name of the display. Network properties of current Ethernet connection. 14
Setting up display configurations
Setting up display configurations
You can use the settings and...
Multi-Display Administrator Manual - Page 18
.../off time schedules.
Allows you to use the current time on the computer. Allows you to turn on or off (enter standby mode) automatically. 18
Setting up current time manually. Item Clock
Description
Allows you to set up display configurations
Schedule tab
The Schedule tab provides controls by which you can also click...
Multi-Display Administrator Manual - Page 23
... Finish to select a display of a display wall group on the Display Wall tab.
Clicking Adjust Tile Mode on the Monitor list panel. 2. Modifying display wall settings
You can modify display wall settings of the display wall setup will follow. Setting up display configurations
23
7. An overview of each display separately. 1.
Multi-Display Administrator Manual - Page 27
....
Is the display correctly connected to solve the problems by yourself. If the problem persists, please contact BenQ Customer Support for help. Problem
Cannot connect to the display(s)
Solution
Check the following troubleshooting tips to try to the computer?
• Is the display turned on? • Is the COM port setting correct? • Is the display's network...
PL550 Data Sheet - Page 1
... (VoE)
Manage Multimedia Contents Easily & Effectively The PL550 enables you to access, control and manage image, audio...5mm Every video wall installation with Failure Alert System Control and manage multiple displays simultaneously through a controller PC, instead of manual single-unit adjustment,... A 21 USB Mini-B 22 RJ-45
Slim
Specifications
Panel
Power Environment
Audio AC Power I/O
Control ME...
PL550 User Manual - Page 4
... menu 29 Sound menu 30 Screen menu 31 Setting menu 35
Multimedia OSD operation 38
Multimedia buttons on the remote control 38 Viewing files 39 Making connections 47 Composing a display wall 51 Menu system 52
Product information 55
Specifications 55 Dimensions 57 Supported input signal resolution 58 Supported PAP input signal combination 60
Troubleshooting 61
PL550 User Manual - Page 27
...for information on the IP Address, Subnet Mask, Default Gateway, Primary DNS, and Secondary DNS settings and enter it accordingly. 4. Connect the display to control the display.
• You cannot... press ENTER.
Switch or router
RJ-45 cable If you are in a DHCP environment, select Manual > Execute and press ENTER. Select LAN. 3. Connect an RJ45 cable to a local area network: 1. ...
PL550 User Manual - Page 29
... the screen.
6.
Setting
Date Model Name Serial Number Operation Time Software Version LAN Version IP Address
2015 - 08 - 01 (Sat) PL550
XXXXXXXXXXXXX 0000001H X.XX X.XX
192.168.001.002
:Move
ENTER :Enter
EXIT :Exit When done, the message "Done" will begin obtaining the IP address from the connected network. Setting
DHCP Manual
Network connection 25...
PL550 User Manual - Page 40
... between connected devices and the display. Only this function is turned on.
• RGB Signal: Sets the type of the image. Auto: Enables the Overscan function for video timing, OFF for Video ... function in this menu and you need to use when under the warranty. See product specifications for models recommended for a piece of video equipment or PC connected to the HDMI of the areas...
PL550 User Manual - Page 41
...on. Displays the following information of your display. • Date • Model Name • Serial Number • Operation Time • Software Version • LAN Version • IP Address
Returns all settings to On.
• Ambient Light Sensor: When turned On, the image... All Reset
This feature is not available if the Ambient Light Sensor function is set to factory default values.
PL550 User Manual - Page 51
... and VGA cable, you can send your computer screen directly to set how you will use the software, see its user manual. Go to a PC. 2.
Supported OS for those conventional cables, e.g. Take a USB cable and ...• Mac OS 10.7 or higher
3. To obtain the EZ
USB software, please go to install and use the display. Use the EZ USB software to the display by selecting Mirror mode, or ...
PL550 User Manual - Page 52
...BenQ.com. Go to the USB Type A jack on your device has a built-in the Settings > WiFi > AP Mode. Have your device.
4. Search for the display. Connect to the same wireless network by clicking the wireless icon to install and use the display. The password of Settings...mode, you will use the software, see its user manual. Use the software to the display by selecting Mirror mode...
PL550 User Manual - Page 65
...on the computer? Troubleshooting 61
Troubleshooting
Problem No picture
No ...sound The computer input image looks strange
The control panel buttons do not work
Solution
Check the following :
• Have you chosen an unsupported output resolution on the display or the input source device? Refer to "Supported input signal resolution" on page 58 to manually...
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