Canon PIXMA TS9500/TS9520 Support and Manuals
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TS9500 series User Manual - Page 8
... via USB 390 Wrong Language Appears in Touch Screen 391
Installation and Download Problems 392
Failed to MP Drivers Installation (Windows 393 Updating MP Drivers in Network Environment (Windows 395
Errors and Messages 396
An Error Occurs 397 Message (Support Code) Appears 398
List of Support Code for Error 401
List of Support Code for Error (Paper Jams 403
1300 404 1303 406 1304 407...
TS9500 series User Manual - Page 60
...).
IJ Network Device Setup Utility (Windows)
• Diagnosing and Repairing Network Settings (Windows/macOS) You can diagnose or repair network settings using the Web Browser Troubleshooting See Network Settings and Common Problems for the printer and computer/smartphone/tablet. Network Connection Settings/Setup Perform connection setup for troubleshooting on setup procedure, click here...
TS9500 series User Manual - Page 77
IJ Network Device Setup Utility (macOS)
IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function
77
TS9500 series User Manual - Page 78
..., such as a wireless router or a LAN cable.
• When you install IJ Network Device Setup Utility, disable block function of computer on which it is installed. IJ Network Device Setup Utility
If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer and those of firewall.
78 In addition, IJ...
TS9500 series User Manual - Page 226
ECO settings
(Setup) on the type of original or the state of the document cover, forgetting to remove the original from the platen after scanning. Important
• Depending ... will display the reminder screen in case you forget to remove the original may not be detected.
226 Note
• You can also select this setting by selecting and then selecting Energy saving...
TS9500 series User Manual - Page 228
... take an appropriate action. • Check the network settings. • If Cannot connect to perform update. Follow the onscreen instructions to the server. is displayed on the touch screen.
• DNS server setup Performs settings for Enable/disable Wired LAN of Wired LAN in LAN settings.
• Install update Performs the firmware update of a notification screen, a DNS server and...
TS9500 series User Manual - Page 232
Check that printer is turned on -screen instructions and select Next.
6. Check on .
2. Using the Operation Panel
3. Select
ECO.
4. Select Energy saving settings.
5. Specify settings as a default to save electricity. A: Specify the length of time to turn the ... Power Saving Function
Follow the procedure below to use power saving function.
1. Select
(Setup) on the HOME screen.
TS9500 series User Manual - Page 313
... on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears An Error Occurs Message (Support Code) Appears Error Message Appears on...
TS9500 series User Manual - Page 341
... checking computer settings or connection status, see the instruction manual supplied with...problems (e.g.
Make sure your computer. Check2 Can you may be necessary to find the printer. Cannot Connect to update the wireless router firmware. network name (SSID) or network key (password), etc.) are identical with the computer or contact the manufacturer.
Make sure the network settings...
TS9500 series User Manual - Page 345
... Setup CD-ROM or from the web page. • For macOS: Perform setup from the Canon website. Make sure the printer is turned on how to and setting up your computer, see the wireless router instruction manual ... cable is connected properly. Check2 If MP Drivers are not installed, install them. (Windows)
Install the MP Drivers using the Setup CD-ROM or install them from the web page.
TS9500 series User Manual - Page 356
... router. Turn on wireless communication on your device. network name (SSID) or network key (password), etc.) are identical with those of your problem according to your device's instruction manual.
For details, refer to the connection method.
Make sure the network settings of printer, network devices (e.g.
Check the cause of wireless router? Make sure Wi-Fi...
TS9500 series User Manual - Page 393
... settings.
◦ In Windows 10, click Start > File Explorer, and then click This PC from the Canon website. Failed to MP Drivers Installation (Windows)
• If installation does not start when you cannot install the MP Drivers with the Setup CD-ROM. If you insert Setup CD-ROM: Follow the instructions below to request a repair.
393 If it does, there is a problem...
TS9500 series User Manual - Page 395
... affected, so the printer can be used on -screen instructions. Updating MP Drivers in the network. The printer is detected automatically in Network Environment (Windows)
Download the latest MP Drivers. Make sure the printer was found, and install the MP Drivers following the on the network without redoing settings.
395 In the connection method selection screen, select...
TS9500 series User Manual - Page 398
... Printer to unplug the printer correctly. • Cannot connect to a communication error. Message (Support Code) Appears
This section describes some errors. The printer cannot connect to the server due to the server. Error Regarding Automatic Duplex Printing Is Displayed
Check See Automatic Duplex Printing Problems and take an appropriate action. • Power was still on the...
TS9500 series User Manual - Page 435
Plug in the printer again and turn it back on the jammed location and cause. List of Support Code for Error (Paper Jams)
Turn off printer and unplug it depending on .
If this does not solve the problem, contact your nearest Canon service center to Do
If the paper is jammed, remove it . 6000
Cause
Printer error has occurred. What to request a repair.
435
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