Quick Start Guide
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...2 Turning off the Printer 3 Loading Paper 4 Using Specialty Media 15 Printing with Windows 18 Printing with Macintosh 21 Canceling Printing 25 Advanced Printing Printing Photographs Directly from a PictBridge Compliant Device 26 Accessing the Printer Driver (Windows 32 Using the Bundled Software 33 Printing Maintenance Shaking the Ink Tanks Periodically 34 Replacing an Ink Tank 35 When Printing Becomes Faint or Colors are Incorrect 46 Printing the Nozzle Check Pattern 48 Print Head Cleaning 53 Print Head Deep Cleaning 57 Aligning the Print Head 61 Troubleshooting Cannot Install...
...2 Turning off the Printer 3 Loading Paper 4 Using Specialty Media 15 Printing with Windows 18 Printing with Macintosh 21 Canceling Printing 25 Advanced Printing Printing Photographs Directly from a PictBridge Compliant Device 26 Accessing the Printer Driver (Windows 32 Using the Bundled Software 33 Printing Maintenance Shaking the Ink Tanks Periodically 34 Replacing an Ink Tank 35 When Printing Becomes Faint or Colors are Incorrect 46 Printing the Nozzle Check Pattern 48 Print Head Cleaning 53 Print Head Deep Cleaning 57 Aligning the Print Head 61 Troubleshooting Cannot Install...
Quick Start Guide
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... Preview button displays a preview screen that has a Quality & Media, Color Options, Special Effects, Borderless Printing, or Margin selected from Print Mode, the document will be printed in color and at a print quality suited to confirm the selected printing effects and how your document will look when printed. Printing a top-quality photo: Select when printing documents consisting mainly of text. - Some applications do not have selected. - Detailed Setting: Select to the Printer Driver Guide on-screen manual. z To view the Printer Driver Guide on-screen manual...
... Preview button displays a preview screen that has a Quality & Media, Color Options, Special Effects, Borderless Printing, or Margin selected from Print Mode, the document will be printed in color and at a print quality suited to confirm the selected printing effects and how your document will look when printed. Printing a top-quality photo: Select when printing documents consisting mainly of text. - Some applications do not have selected. - Detailed Setting: Select to the Printer Driver Guide on-screen manual. z To view the Printer Driver Guide on-screen manual...
Quick Start Guide
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... is selected, the photo is printed in a warm black and white tone. * If the printing troubles have dates superimposed when shot, set to more vividly. NR (Noise Reduction) reduces noise in blue portions, such as which image or number of copies to print. Red-Eye corrects red eyes in portraits caused by flash photography. • For Flexible Color Adjustment With some types of Canon PictBridge compliant single-lens...
... is selected, the photo is printed in a warm black and white tone. * If the printing troubles have dates superimposed when shot, set to more vividly. NR (Noise Reduction) reduces noise in blue portions, such as which image or number of copies to print. Red-Eye corrects red eyes in portraits caused by flash photography. • For Flexible Color Adjustment With some types of Canon PictBridge compliant single-lens...
Quick Start Guide
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... z Carefully check the labels on page 46. 35 z Should missing characters or white streaks appear despite sufficient ink levels, refer to "When Printing Becomes Faint or Colors are used. With this printer, the following ink tanks are Incorrect" on the ink tanks so you do not mistakenly insert them , check the model numbers and their installation positions. When replacing them in the wrong positions. The installation positions of ink. photo magenta, photo black, matte black, photo cyan...
... z Carefully check the labels on page 46. 35 z Should missing characters or white streaks appear despite sufficient ink levels, refer to "When Printing Becomes Faint or Colors are used. With this printer, the following ink tanks are Incorrect" on the ink tanks so you do not mistakenly insert them , check the model numbers and their installation positions. When replacing them in the wrong positions. The installation positions of ink. photo magenta, photo black, matte black, photo cyan...
Quick Start Guide
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... preparing a new ink tank to clean the nozzles. See "Replacing Ink Tanks" on page 35. z Increase the Print Quality setting in the printer driver settings. z Open the Top Cover and make sure that all the ink tanks click into place and then their ink lamps light red. See "Replacing an Ink Tank" on page 42. If any one of the ink lamps is flashing quickly, make sure that the correct ink tank color is inserted in each position referring to the color guide on the ink tank to fully...
... preparing a new ink tank to clean the nozzles. See "Replacing Ink Tanks" on page 35. z Increase the Print Quality setting in the printer driver settings. z Open the Top Cover and make sure that all the ink tanks click into place and then their ink lamps light red. See "Replacing an Ink Tank" on page 42. If any one of the ink lamps is flashing quickly, make sure that the correct ink tank color is inserted in each position referring to the color guide on the ink tank to fully...
Quick Start Guide
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... of Automatic Print Head Alignment are not printed successfully, refer to open the Front Tray, then pull out the Front Tray Extension. 3 Open the Canon IJ Printer Utility dialog box. (1) Select Applications from the Go menu, and then double-click the Utilities folder. (2) Double-click the Printer Setup Utility icon. Be sure to use Letter-sized plain paper. 2 Gently press the mark on the Front Tray to "Eleven flashes" in the Auto Sheet Feeder. z Clicking Check Setting prints the current settings...
... of Automatic Print Head Alignment are not printed successfully, refer to open the Front Tray, then pull out the Front Tray Extension. 3 Open the Canon IJ Printer Utility dialog box. (1) Select Applications from the Go menu, and then double-click the Utilities folder. (2) Double-click the Printer Setup Utility icon. Be sure to use Letter-sized plain paper. 2 Gently press the mark on the Front Tray to "Eleven flashes" in the Auto Sheet Feeder. z Clicking Check Setting prints the current settings...
Quick Start Guide
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... start automatically when you inserted the Setup CD-ROM into the CD-ROM drive: 1. For non-Windows XP, double-click the My Computer icon on your Windows documentation for proper printer driver installation. Troubleshooting Cannot Install the Printer Driver or an Application Program Problem Possible Cause Cannot Install the Printer Driver Unable to an error, Windows may be terminated due to proceed beyond the Printer Connection screen Try This Reinstall the printer driver. 1. Turn the printer off. 6. Click Start...
... start automatically when you inserted the Setup CD-ROM into the CD-ROM drive: 1. For non-Windows XP, double-click the My Computer icon on your Windows documentation for proper printer driver installation. Troubleshooting Cannot Install the Printer Driver or an Application Program Problem Possible Cause Cannot Install the Printer Driver Unable to an error, Windows may be terminated due to proceed beyond the Printer Connection screen Try This Reinstall the printer driver. 1. Turn the printer off. 6. Click Start...
Quick Start Guide
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... paper type Try This Open the Top Cover and check if all ink lamps are taken in your specialty media for Color Correction. 4. On the Main tab of the User's Guide on page 61. See "Print Head Cleaning" on page 48. The Printer Is Vibrating Troubleshooting Problem The Printer Is Vibrating Possible Cause The printer is shaking the ink tanks Try This When the POWER lamp flashes blue and the printer vibrates, the printer is flashing blue). Print the nozzle check pattern...
... paper type Try This Open the Top Cover and check if all ink lamps are taken in your specialty media for Color Correction. 4. On the Main tab of the User's Guide on page 61. See "Print Head Cleaning" on page 48. The Printer Is Vibrating Troubleshooting Problem The Printer Is Vibrating Possible Cause The printer is shaking the ink tanks Try This When the POWER lamp flashes blue and the printer vibrates, the printer is flashing blue). Print the nozzle check pattern...
Quick Start Guide
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...-up menu in the Digital Photo Printing Guide on the Setup CD-ROM or your page layout software. Drag the Print Quality slide bar to Fine end. 70 If printing using the Easy-PhotoPrint Pro provided on -screen manual. Print Quality is not set Be sure to grayscale, clear the Grayscale Photo check box. To do so, in Macintosh. 1. In this case, we recommend printing with the Grayscale Printing setting in the printer driver or...
...-up menu in the Digital Photo Printing Guide on the Setup CD-ROM or your page layout software. Drag the Print Quality slide bar to Fine end. 70 If printing using the Easy-PhotoPrint Pro provided on -screen manual. Print Quality is not set Be sure to grayscale, clear the Grayscale Photo check box. To do so, in Macintosh. 1. In this case, we recommend printing with the Grayscale Printing setting in the printer driver or...
Quick Start Guide
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Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Incorrect paper type Try This Use photo paper to widen the clearance between the Print Head and the loaded paper. Note that smudging may be dirty smudged. Thick paper is used Select the Prevent paper abrasion check box to print photos or pictures in the printer driver. Click the Maintenance tab and then Custom Settings. 3. Open the Canon IJ Printer Utility dialog box. 2. Click OK when the...
Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Incorrect paper type Try This Use photo paper to widen the clearance between the Print Head and the loaded paper. Note that smudging may be dirty smudged. Thick paper is used Select the Prevent paper abrasion check box to print photos or pictures in the printer driver. Click the Maintenance tab and then Custom Settings. 3. Open the Canon IJ Printer Utility dialog box. 2. Click OK when the...
Quick Start Guide
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... Page Size setting in the Page Setup tab (Windows) or the Page Setup dialog box (Macintosh) in the printer driver is empty. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This The printer is not installed in the correct position Open the Top Cover, and make sure that the ink lamp lights red. Ink tank is empty If the ink lamp flashes red fast (at about one second interval) even though each ink tank is installed...
... Page Size setting in the Page Setup tab (Windows) or the Page Setup dialog box (Macintosh) in the printer driver is empty. Troubleshooting Printer Hardware Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This The printer is not installed in the correct position Open the Top Cover, and make sure that the ink lamp lights red. Ink tank is empty If the ink lamp flashes red fast (at about one second interval) even though each ink tank is installed...
Quick Start Guide
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... using Mac OS X v.10.2.8, click on the printer icon in the Auto Sheet Feeder. Click the Maintenance tab and then View Printer Status. 3. Press the RESUME/CANCEL button on the Page Setup tab in the printer: z Check the Page Size setting from the Start Menu" on page 77. Cannot Print to ensure that the page size setting matches the size of the paper loaded in the printer properties dialog box of the printer driver (Windows) or the Page Setup dialog box of the printer driver...
... using Mac OS X v.10.2.8, click on the printer icon in the Auto Sheet Feeder. Click the Maintenance tab and then View Printer Status. 3. Press the RESUME/CANCEL button on the Page Setup tab in the printer: z Check the Page Size setting from the Start Menu" on page 77. Cannot Print to ensure that the page size setting matches the size of the paper loaded in the printer properties dialog box of the printer driver (Windows) or the Page Setup dialog box of the printer driver...
Quick Start Guide
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... RESUME/CANCEL button on the printer to print a nozzle check pattern. z The Paper Output Slot has been exposed to examine the print head condition. Then check the Page Size setting in the Page Setup tab (Windows) or the Page Setup dialog box (Macintosh) in the Auto Sheet Feeder. Fourteen flashes The ink tank cannot be recognized The ink tank may not be performed using paper from the Front Tray. be recognized Replace the ink tank. If multiple ink lamps are clogged. See "Replacing Ink Tanks" on page...
... RESUME/CANCEL button on the printer to print a nozzle check pattern. z The Paper Output Slot has been exposed to examine the print head condition. Then check the Page Size setting in the Page Setup tab (Windows) or the Page Setup dialog box (Macintosh) in the Auto Sheet Feeder. Fourteen flashes The ink tank cannot be recognized The ink tank may not be performed using paper from the Front Tray. be recognized Replace the ink tank. If multiple ink lamps are clogged. See "Replacing Ink Tanks" on page...
Quick Start Guide
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... flash blue when the printer is securely connected to the computer, and try printing again. Follow the on-screen instructions to the printer Check the printer port settings. 1. Faulty connection Ensure that the POWER lamp lights. Consult the reseller of your printer. 3. Follow the procedures described in the printer. For non-Windows XP, click Start, select Settings, and then Printers. 2. Replace the USB cable and try printing again. An Error Message Appears on the Screen Troubleshooting Problem Writing Error/ Output Error...
... flash blue when the printer is securely connected to the computer, and try printing again. Follow the on-screen instructions to the printer Check the printer port settings. 1. Faulty connection Ensure that the POWER lamp lights. Consult the reseller of your printer. 3. Follow the procedures described in the printer. For non-Windows XP, click Start, select Settings, and then Printers. 2. Replace the USB cable and try printing again. An Error Message Appears on the Screen Troubleshooting Problem Writing Error/ Output Error...
Quick Start Guide
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... try printing again. Replace the USB cable and try printing again. Select Print & Fax Preferences from the Printer pop-up menu, do the following to confirm the printer settings: 1. If Pro9500 series is loaded in the Auto Sheet Feeder and then press the RESUME/CANCEL button on the printer to resume printing. Ensure that paper is not displayed in the screen displayed in step 2, click Add(+) to add the printer. yet The paper is flashing orange, an error...
... try printing again. Replace the USB cable and try printing again. Select Print & Fax Preferences from the Printer pop-up menu, do the following to confirm the printer settings: 1. If Pro9500 series is loaded in the Auto Sheet Feeder and then press the RESUME/CANCEL button on the printer to resume printing. Ensure that paper is not displayed in the screen displayed in step 2, click Add(+) to add the printer. yet The paper is flashing orange, an error...
Quick Start Guide
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.../Mail-In Service provides repair or exchange, at 1-800-828-4040, or any time while speaking to a technical support person. The Canon USA repair facility will normally be obtained from state to state. * Support program specifics are subject to change without charge by the ASF. E.T. Canon U.S.A., Inc. Appendix Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical support, the latest driver downloads and...
.../Mail-In Service provides repair or exchange, at 1-800-828-4040, or any time while speaking to a technical support person. The Canon USA repair facility will normally be obtained from state to state. * Support program specifics are subject to change without charge by the ASF. E.T. Canon U.S.A., Inc. Appendix Canon USA offers a range of customer technical support* options: z Interactive troubleshooting, e-mail technical support, the latest driver downloads and...
Quick Start Guide
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... Printer Driver 32 Advanced Printing 26 ALARM lamp 77 Aligning the Print Head 61 An Error Message Appears on the Screen 81 An Error Message is Displayed on the Printer 36 Insert the ink tank 44 K Knowing When to Replace Ink Tanks 38 L Load Limit Mark 6 Loading Paper 4 Loading Paper in the Auto Sheet Feeder 5 Loading Paper in the Front Tray 9 M Matte Photo Paper 15 Media specialty 15 to PC Properly 68 Cannot Install the Printer Driver 67 Canon IJ Printer Utility dialog box (Macintosh 50 Canon IJ Status Monitor (Windows...
... Printer Driver 32 Advanced Printing 26 ALARM lamp 77 Aligning the Print Head 61 An Error Message Appears on the Screen 81 An Error Message is Displayed on the Printer 36 Insert the ink tank 44 K Knowing When to Replace Ink Tanks 38 L Load Limit Mark 6 Loading Paper 4 Loading Paper in the Auto Sheet Feeder 5 Loading Paper in the Front Tray 9 M Matte Photo Paper 15 Media specialty 15 to PC Properly 68 Cannot Install the Printer Driver 67 Canon IJ Printer Utility dialog box (Macintosh 50 Canon IJ Status Monitor (Windows...
Quick Start Guide
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... Nozzle Check Pattern 48 Printing with Macintosh 21 Printing with Windows 18 R Regulatory Information 93 Replacing an Ink Tank 35 RESUME/CANCEL button 20 S Safety Precautions 91 Shaking the Ink Tanks Periodically 34 Specialty Media 15 Specifications 88 Super White Paper 15 T Troubleshooting 66 Troubleshooting Printer Hardware 73 Turning off the Printer 3 Turning on the Printer 2 U Uninstalling the printer driver (Windows 81 USB 2.0 Hi-speed Connection Does Not Work Properly 68 Using Specialty Media 15 Using the Auto Sheet Feeder and the Front Tray 4 Using the Bundled Software...
... Nozzle Check Pattern 48 Printing with Macintosh 21 Printing with Windows 18 R Regulatory Information 93 Replacing an Ink Tank 35 RESUME/CANCEL button 20 S Safety Precautions 91 Shaking the Ink Tanks Periodically 34 Specialty Media 15 Specifications 88 Super White Paper 15 T Troubleshooting 66 Troubleshooting Printer Hardware 73 Turning off the Printer 3 Turning on the Printer 2 U Uninstalling the printer driver (Windows 81 USB 2.0 Hi-speed Connection Does Not Work Properly 68 Using Specialty Media 15 Using the Auto Sheet Feeder and the Front Tray 4 Using the Bundled Software...
Easy Setup Instructions
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... the Printer Start Here Easy Setup Instructions 3 Install the Print Head 4 Install the Ink Tanks series Photo Printer 5 Connect the Printer and Load Paper 1 Carefully remove all items from the printer. PIXMA Pro9500 series Photo Printer Documentation and Software Kit PIXMA Pro9500 series Print Head Power Cord PGI-9MBK PGI-9PBK Matte PGI-9PC PGI-9PM Photo Black Photo Photo Black Cyan Magenta PGI-9GY Gray 1 Plug the power cord into the Auto Sheet Feeder, align the paper with Step 6 on the printer. NOTE: The Pro9500 series Photo Printer is loaded in the correct order...
... the Printer Start Here Easy Setup Instructions 3 Install the Print Head 4 Install the Ink Tanks series Photo Printer 5 Connect the Printer and Load Paper 1 Carefully remove all items from the printer. PIXMA Pro9500 series Photo Printer Documentation and Software Kit PIXMA Pro9500 series Print Head Power Cord PGI-9MBK PGI-9PBK Matte PGI-9PC PGI-9PM Photo Black Photo Photo Black Cyan Magenta PGI-9GY Gray 1 Plug the power cord into the Auto Sheet Feeder, align the paper with Step 6 on the printer. NOTE: The Pro9500 series Photo Printer is loaded in the correct order...
Easy Setup Instructions
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... Utility (Configure when using Mac OS X v.10.2.8) icon. When the Printer List screen appears, select Pro9500 series from the Go menu. Select Pro9500 series from the pattern shown above . 10 After print head alignment is not displayed on the operating system you align the print head again, the pattern that is printed will need your product serial number, which is not printed successfully, refer to "Eleven flashes" in "Handling Error Messages" in the U.S. Click the down-arrow to install...
... Utility (Configure when using Mac OS X v.10.2.8) icon. When the Printer List screen appears, select Pro9500 series from the Go menu. Select Pro9500 series from the pattern shown above . 10 After print head alignment is not displayed on the operating system you align the print head again, the pattern that is printed will need your product serial number, which is not printed successfully, refer to "Eleven flashes" in "Handling Error Messages" in the U.S. Click the down-arrow to install...
