WD962KEV Manual
Page 1
... Garage Door Opener Models • HD920EV • HD930EV • LW5000EV • WD962KEV • WD962KPEV • WD962MLEV • 349544 FOR RESIDENTIAL USE ONLY ■ Please read this manual and the enclosed safety materials carefully! ■ Fasten the manual near the garage door after installation. ■ The door ... 34 Features 35 Door Control 36-38 Remote Control 39-40 To Erase the Memory 40 To Open the Door Manually . . . . . 40 Maintenance 41 Troubleshooting 42-43 Accessories 44 Warranty 45 Repair Parts 46-47 www.chamberlain.com The Chamberlain Group, Inc. 845...
... Garage Door Opener Models • HD920EV • HD930EV • LW5000EV • WD962KEV • WD962KPEV • WD962MLEV • 349544 FOR RESIDENTIAL USE ONLY ■ Please read this manual and the enclosed safety materials carefully! ■ Fasten the manual near the garage door after installation. ■ The door ... 34 Features 35 Door Control 36-38 Remote Control 39-40 To Erase the Memory 40 To Open the Door Manually . . . . . 40 Maintenance 41 Troubleshooting 42-43 Accessories 44 Warranty 45 Repair Parts 46-47 www.chamberlain.com The Chamberlain Group, Inc. 845...
WD962KEV Manual
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... the MyQ® Smartphone Control, and any ropes connected to the garage door. 2. Raise and lower the door to avoid malfunction and damage. If your garage door and/or the garage door opener if you begin: 1. The opener should stay in place, supported entirely by its springs. 3. When you... ALL locks and remove ALL ropes connected to garage door BEFORE installation and operating garage door opener to garage door and opener: l ALWAYS disable locks BEFORE installing and operating the opener. The hazard may be installed above the center of the door is out of serious injury or death if ...
... the MyQ® Smartphone Control, and any ropes connected to the garage door. 2. Raise and lower the door to avoid malfunction and damage. If your garage door and/or the garage door opener if you begin: 1. The opener should stay in place, supported entirely by its springs. 3. When you... ALL locks and remove ALL ropes connected to garage door BEFORE installation and operating garage door opener to garage door and opener: l ALWAYS disable locks BEFORE installing and operating the opener. The hazard may be installed above the center of the door is out of serious injury or death if ...
WD962KEV Manual
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... provided. n RAIL EXTENSION KIT Required if your garage. n DOOR REINFORCEMENT Required if you have a lightweight steel, aluminum, fiberglass or glass panel door. n EXTENSION BRACKETS (MODEL 041A5281-1) OR WOOD BLOCKS Depending upon garage construction, extension brackets or wood blocks may be ...1/2 5/8 7/16 1/4 9/16 2 12 7/16 Also used if you have a finished ceiling in your garage door is more than 7 feet (2.13 m) high. n SUPPORT BRACKET AND FASTENING HARDWARE Must be needed to position the garage door opener during installation and for testing the safety reversing sensors.
... provided. n RAIL EXTENSION KIT Required if your garage. n DOOR REINFORCEMENT Required if you have a lightweight steel, aluminum, fiberglass or glass panel door. n EXTENSION BRACKETS (MODEL 041A5281-1) OR WOOD BLOCKS Depending upon garage construction, extension brackets or wood blocks may be ...1/2 5/8 7/16 1/4 9/16 2 12 7/16 Also used if you have a finished ceiling in your garage door is more than 7 feet (2.13 m) high. n SUPPORT BRACKET AND FASTENING HARDWARE Must be needed to position the garage door opener during installation and for testing the safety reversing sensors.
WD962KEV Manual
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.../white wire Owner's manual Hardware 3 A B C F D E G P OR M H I . "U" bracket M. Depending on the garage door opener model purchased. Sprocket cover and screws L. The Protector System® Safety reversing sensors with your model, other accessories may look different. A. Accessories... vary depending on your garage door opener. Header bracket B. G. Emergency release rope and handle H. Door control (Motion-Detecting Control Panel or Smart Control Panel®) O. Remote control P. Hanging...
.../white wire Owner's manual Hardware 3 A B C F D E G P OR M H I . "U" bracket M. Depending on the garage door opener model purchased. Sprocket cover and screws L. The Protector System® Safety reversing sensors with your model, other accessories may look different. A. Accessories... vary depending on your garage door opener. Header bracket B. G. Emergency release rope and handle H. Door control (Motion-Detecting Control Panel or Smart Control Panel®) O. Remote control P. Hanging...
WD962KEV Manual
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... Outer Trolley Inner Trolley Wear Pads Rail Tab Front Rail Section (TO DOOR) 5 SLIDE TO STOPS ON TOP AND SIDES OF "U" BRACKET "U" Bracket To garage door opener (TO MOTOR UNIT) Trolley Check to do not run the garage door opener until it reaches all packing material. Slide the rail onto the "U" ... bracket. Slide the trolley assembly toward the screwdriver as shown. 5. The front rail has a cut out "window" at the door end. Remove the straight door arm and hanging bracket packaged inside the inner trolley. For convenience, put a support under the front end of the rail on ...
... Outer Trolley Inner Trolley Wear Pads Rail Tab Front Rail Section (TO DOOR) 5 SLIDE TO STOPS ON TOP AND SIDES OF "U" BRACKET "U" Bracket To garage door opener (TO MOTOR UNIT) Trolley Check to do not run the garage door opener until it reaches all packing material. Slide the rail onto the "U" ... bracket. Slide the trolley assembly toward the screwdriver as shown. 5. The front rail has a cut out "window" at the door end. Remove the straight door arm and hanging bracket packaged inside the inner trolley. For convenience, put a support under the front end of the rail on ...
WD962KEV Manual
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... the top of the rail as shown. Use the carton to garage door opener, use ONLY those bolts/fasteners mounted in the garage door opener) "U" Bracket Bolt 1/4"-20x1-3/4" Cover Protection Bolt Hole Lock Nut 1/4"-20 6 DO NOT use of power tools may permanently damage the garage door opener. DO NOT overtighten. 2. Fasten the "U" bracket with a 1/4"-20 lock nut. The...
... the top of the rail as shown. Use the carton to garage door opener, use ONLY those bolts/fasteners mounted in the garage door opener) "U" Bracket Bolt 1/4"-20x1-3/4" Cover Protection Bolt Hole Lock Nut 1/4"-20 6 DO NOT use of power tools may permanently damage the garage door opener. DO NOT overtighten. 2. Fasten the "U" bracket with a 1/4"-20 lock nut. The...
WD962KEV Manual
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Do not use any tools. Nut Ring Slot Nut Ring Nut Ring Spring Trolley 1. You have now finished assembling your garage door opener. By hand, thread the spring trolley nut on the threaded shaft until the spring releases and snaps the nut ring against the trolley. ...Remove the screwdriver. 2. This sets the spring to finger from moving garage door opener: l ALWAYS keep hand clear of the nut ring slots and brace it is finger tight against the trolley. STEP 6 Install the sprocket cover To...
Do not use any tools. Nut Ring Slot Nut Ring Nut Ring Spring Trolley 1. You have now finished assembling your garage door opener. By hand, thread the spring trolley nut on the threaded shaft until the spring releases and snaps the nut ring against the trolley. ...Remove the screwdriver. 2. This sets the spring to finger from moving garage door opener: l ALWAYS keep hand clear of the nut ring slots and brace it is finger tight against the trolley. STEP 6 Install the sprocket cover To...
WD962KEV Manual
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... result in SEVERE INJURY or DEATH. 3. Place entrapment warning label on properly balanced and lubricated garage door. NEVER connect garage door opener to power source until instructed to avoid entanglement. 5. Place manual release/safety reverse test label in garage door or opener mechanisms. 9. Install garage door opener 7 feet (2.13 m) or more above the floor and avoiding contact with vehicles to cables...
... result in SEVERE INJURY or DEATH. 3. Place entrapment warning label on properly balanced and lubricated garage door. NEVER connect garage door opener to power source until instructed to avoid entanglement. 5. Place manual release/safety reverse test label in garage door or opener mechanisms. 9. Install garage door opener 7 feet (2.13 m) or more above the floor and avoiding contact with vehicles to cables...
WD962KEV Manual
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... with a clevis pin as a protective base. HARDWARE Clevis Pin 5/16"x1-1/2" Ring Fastener Clevis Pin 5/16"x1-1/2" Ring Fastener STEP 4 Position the garage door opener To prevent damage to garage door, rest garage door opener rail on 2x4 placed on a temporary support to allow the rail to disconnect the inner and outer trolley. Slide the outer trolley toward...
... with a clevis pin as a protective base. HARDWARE Clevis Pin 5/16"x1-1/2" Ring Fastener Clevis Pin 5/16"x1-1/2" Ring Fastener STEP 4 Position the garage door opener To prevent damage to garage door, rest garage door opener rail on 2x4 placed on a temporary support to allow the rail to disconnect the inner and outer trolley. Slide the outer trolley toward...
WD962KEV Manual
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... it SECURELY to structural supports of the hanging bracket to structural supports. Hanging the garage door opener will vary depending on your garage. For ALL installations the garage door opener MUST be different. Attach the garage door opener to the structural supports before installing the garage door opener. 2. If the door hits the rail, raise the header bracket. 1 Finished Ceiling Lag Screw 5/16"9x1...
... it SECURELY to structural supports of the hanging bracket to structural supports. Hanging the garage door opener will vary depending on your garage. For ALL installations the garage door opener MUST be different. Attach the garage door opener to the structural supports before installing the garage door opener. 2. If the door hits the rail, raise the header bracket. 1 Finished Ceiling Lag Screw 5/16"9x1...
WD962KEV Manual
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... possible) and attach using the bolts, nuts, and lock washers. 5. Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal. The trolley will vary according to the garage door type. If the straight door arm is hanging down too far, you may cut 6 inches (15 cm) from the curved...
... possible) and attach using the bolts, nuts, and lock washers. 5. Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal. The trolley will vary according to the garage door type. If the straight door arm is hanging down too far, you may cut 6 inches (15 cm) from the curved...
WD962KEV Manual
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...handle. 2. Fasten the straight door arm and the curved door arm together to the door bracket using the clevis pin. HARDWARE CORRECT Straight Door Arm (Groove facing out) Curved Door Arm One-Piece Door without Track INCORRECT Straight Door Arm Curved Door Arm Clevis Pin 5/16"x1-1/4"... release handle toward the garage door opener until the trolley release arm is horizontal. Close the door. Attach the curved door arm to the trolley (continued) OPTION B ONE-PIECE DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Secure with...
...handle. 2. Fasten the straight door arm and the curved door arm together to the door bracket using the clevis pin. HARDWARE CORRECT Straight Door Arm (Groove facing out) Curved Door Arm One-Piece Door without Track INCORRECT Straight Door Arm Curved Door Arm Clevis Pin 5/16"x1-1/4"... release handle toward the garage door opener until the trolley release arm is horizontal. Close the door. Attach the curved door arm to the trolley (continued) OPTION B ONE-PIECE DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Secure with...
WD962KEV Manual
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... so the correct wires are connected to 2 MyQ® door controls. NEVER permit anyone to protrude from the wall. 5. NOTE: Older Chamberlain door controls and third party products are not compatible. Screw 6-32x1" (2) Drywall Anchors (2) HARDWARE Screw 6ABx1" (2) 1. Lift the push bar up to the garage door opener in a later step. 3. Use the existing holes in...
... so the correct wires are connected to 2 MyQ® door controls. NEVER permit anyone to protrude from the wall. 5. NOTE: Older Chamberlain door controls and third party products are not compatible. Screw 6-32x1" (2) Drywall Anchors (2) HARDWARE Screw 6ABx1" (2) 1. Lift the push bar up to the garage door opener in a later step. 3. Use the existing holes in...
WD962KEV Manual
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... to the red and white terminals on the garage door opener. STEP 12 Attach the warning labels 1. To insert or release wires from the door control to the garage door opener. Attach the entrapment warning label on the inside of the wire near the door control with the staple (not applicable for gang... box or pre-wired installations). wired make sure you use the same wires that are connected to the garage door opener HARDWARE Insulated Staple (Not Shown) 1. Attach the manual release/safety reverse test label in the tab with the staple as this may ...
... to the red and white terminals on the garage door opener. STEP 12 Attach the warning labels 1. To insert or release wires from the door control to the garage door opener. Attach the entrapment warning label on the inside of the wire near the door control with the staple (not applicable for gang... box or pre-wired installations). wired make sure you use the same wires that are connected to the garage door opener HARDWARE Insulated Staple (Not Shown) 1. Attach the manual release/safety reverse test label in the tab with the staple as this may ...
WD962KEV Manual
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...and attach with the wing nut. The sleep mode is sequenced with an amber LED) transmits an invisible light beam to the garage door opener BEFORE installing the safety reversing sensor. When installing the safety reversing sensors check the following installations. Choose one on both sensors ...turns off the sensor LEDs will not go into place so that the sensor bracket is flush against the track. 2. The garage door opener will turn off and whenever the garage door opener lights turn on each other . l Sensors are no more than 6" (15 cm) above the floor. Carriage Bolt 1/4"-20x1...
...and attach with the wing nut. The sleep mode is sequenced with an amber LED) transmits an invisible light beam to the garage door opener BEFORE installing the safety reversing sensor. When installing the safety reversing sensors check the following installations. Choose one on both sensors ...turns off the sensor LEDs will not go into place so that the sensor bracket is flush against the track. 2. The garage door opener will turn off and whenever the garage door opener lights turn on each other . l Sensors are no more than 6" (15 cm) above the floor. Carriage Bolt 1/4"-20x1...
WD962KEV Manual
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...A INSTALLATION WITHOUT PRE-WIRING 1. Separate the wires. Insert the white wires into the grey terminal on the garage door opener. Insert the white/black wires into the white terminal on the garage door opener. Run the wire from both sensors to the wall and ceiling with a screwdriver tip. 7/16" (11... mm) RED WHITE WHITE GREY 24 Attach the wire to the garage door opener. Strip 7/16 inch (11 mm) of wires. Twist the white/black wires together. 3 3. Twist the white wires together. Installation STEP...
...A INSTALLATION WITHOUT PRE-WIRING 1. Separate the wires. Insert the white wires into the grey terminal on the garage door opener. Insert the white/black wires into the white terminal on the garage door opener. Run the wire from both sensors to the wall and ceiling with a screwdriver tip. 7/16" (11... mm) RED WHITE WHITE GREY 24 Attach the wire to the garage door opener. Strip 7/16 inch (11 mm) of wires. Twist the white/black wires together. 3 3. Twist the white wires together. Installation STEP...
WD962KEV Manual
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Make sure that are connected to the white/black safety sensor wires to the grey terminal on the garage door opener. Connect the pre-installed wires to the white terminal on the garage door opener. Safety reversing sensor wires White White/Black 4 5 Yellow Purple 7/16" (11 mm) RED WHITE WHITE GREY 7/16"...the wall. 2. Insert the wires connected to the white safety sensor wires to the sensor wires with a screwdriver tip. 25 At the garage door opener, strip 7/16 inch (11 mm) of insulation from the terminal, push in the tab with wire nuts making sure there is enough wire...
Make sure that are connected to the white/black safety sensor wires to the grey terminal on the garage door opener. Connect the pre-installed wires to the white terminal on the garage door opener. Safety reversing sensor wires White White/Black 4 5 Yellow Purple 7/16" (11 mm) RED WHITE WHITE GREY 7/16"...the wall. 2. Insert the wires connected to the white safety sensor wires to the sensor wires with a screwdriver tip. 25 At the garage door opener, strip 7/16 inch (11 mm) of insulation from the terminal, push in the tab with wire nuts making sure there is enough wire...
WD962KEV Manual
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...the ground wire to page 27 for models manufactured after October 2012. 26 DO NOT run garage door opener at this time. Wire Nuts Refer to the green ground screw. Remove the garage door opener cover and set aside. 3. Install a conduit or flex cable adapter to install the ... Run wires through the 7/8 inch hole in the garage door opener into a grounding type outlet. Attach with moving parts. 10. Reinstall the cover. DO NOT run garage door opener at this time. Be sure power is NOT connected to the opener, and disconnect power to establish permanent wiring connection. ...
...the ground wire to page 27 for models manufactured after October 2012. 26 DO NOT run garage door opener at this time. Wire Nuts Refer to the green ground screw. Remove the garage door opener cover and set aside. 3. Install a conduit or flex cable adapter to install the ... Run wires through the 7/8 inch hole in the garage door opener into a grounding type outlet. Attach with moving parts. 10. Reinstall the cover. DO NOT run garage door opener at this time. Be sure power is NOT connected to the opener, and disconnect power to establish permanent wiring connection. ...
WD962KEV Manual
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...are aligned. 1 2 (invisible light beam) Amber LED SENDING SENSOR Green LED RECEIVING SENSOR STEP 17 Ensure the door control is closing, the door will reverse and the garage door opener lights will blink. 28 Make sure the sensor has been wired correctly: white wires to white terminal and white...sure the LEDs in both sensors will glow steadily if they are aligned and wired correctly. Make sure the sensor wire is power to the garage door opener. 2. Make sure the sensors are glowing steadily. Check to grey terminal. 1 2 3 The sensors can be aligned by loosening the wing...
...are aligned. 1 2 (invisible light beam) Amber LED SENDING SENSOR Green LED RECEIVING SENSOR STEP 17 Ensure the door control is closing, the door will reverse and the garage door opener lights will blink. 28 Make sure the sensor has been wired correctly: white wires to white terminal and white...sure the LEDs in both sensors will glow steadily if they are aligned and wired correctly. Make sure the sensor wire is power to the garage door opener. 2. Make sure the sensors are glowing steadily. Check to grey terminal. 1 2 3 The sensors can be aligned by loosening the wing...
WD962KEV Manual
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...cm) high object (or 2x4 laid flat) on your new garage door opener use your smartphone to program the travel limits will cause unnecessary bucking and/or jerking when the door is opening or closing garage door. Adjustments Introduction Without a properly installed safety reversal system, persons ...(particularly small children) could be tested. l Incorrect adjustment of garage door travel on floor. Door MUST reverse on contact with proper operation of the garage door opener and are made, the safety reversal system MUST be SERIOUSLY INJURED or KILLED by a...
...cm) high object (or 2x4 laid flat) on your new garage door opener use your smartphone to program the travel limits will cause unnecessary bucking and/or jerking when the door is opening or closing garage door. Adjustments Introduction Without a properly installed safety reversal system, persons ...(particularly small children) could be tested. l Incorrect adjustment of garage door travel on floor. Door MUST reverse on contact with proper operation of the garage door opener and are made, the safety reversal system MUST be SERIOUSLY INJURED or KILLED by a...