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Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14626-01
Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14626-01
Administration Guide
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... countries. and/or its affiliates in the U.S. Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch...
... countries. and/or its affiliates in the U.S. Cisco Unified IP Phone 7970G/7971G-GE for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch...
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... Parameters Using the Cisco Unified IP Phone 1-11 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-12 Overview of Supported Security Features 1-15 Understanding Security Profiles 1-19 Identifying Encrypted and Authenticated Phone Calls 1-19 Establishing and Identifying Secure Conference Calls 1-20 Call Security Interactions and Restrictions 1-21 Cisco Unified IP Phone 7970G/7971G-GE Administration...
... Parameters Using the Cisco Unified IP Phone 1-11 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-12 Overview of Supported Security Features 1-15 Understanding Security Profiles 1-19 Identifying Encrypted and Authenticated Phone Calls 1-19 Establishing and Identifying Secure Conference Calls 1-20 Call Security Interactions and Restrictions 1-21 Cisco Unified IP Phone 7970G/7971G-GE Administration...
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... and Display Brightness 2-6 Power Outage 2-7 Obtaining Additional Information about Power 2-7 Understanding Phone Configuration Files 2-8 Understanding the Phone Startup Process 2-10 Adding Phones to the Cisco Unified Communications Manager Database 2-13 Adding Phones with Auto-Registration 2-14 Adding Phones with Auto-Registration and TAPS 2-15 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 6 OL-14626-01
... and Display Brightness 2-6 Power Outage 2-7 Obtaining Additional Information about Power 2-7 Understanding Phone Configuration Files 2-8 Understanding the Phone Startup Process 2-10 Adding Phones to the Cisco Unified Communications Manager Database 2-13 Adding Phones with Auto-Registration 2-14 Adding Phones with Auto-Registration and TAPS 2-15 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 6 OL-14626-01
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... Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-7 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-10 Adjusting the Placement of the Cisco Unified IP Phone 3-12 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-12 Securing the Phone with a Cable Lock 3-12 Mounting the Phone to the Wall 3-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager...
... Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-7 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-10 Adjusting the Placement of the Cisco Unified IP Phone 3-12 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-12 Securing the Phone with a Cable Lock 3-12 Mounting the Phone to the Wall 3-14 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager...
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...17 Configuring Security on the Cisco Unified IP Phone 3-17 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7970 Series 4-1 Displaying a Configuration Menu 4-3 Unlocking and Locking Options 4-4 Editing Values 4-5 Overview of Options Configurable from a Phone 4-6 Network Configuration Menu ... 4-21 Call Preferences Menu 4-22 HTTP Configuration Menu 4-24 Locale Configuration Menu 4-25 NTP Configuration Menu (SIP Phones Only) 4-26 UI Configuration Menu 4-27 Media Configuration Menu 4-30 Power Save Configuration Menu 4-36 Ethernet Configuration ...
...17 Configuring Security on the Cisco Unified IP Phone 3-17 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7970 Series 4-1 Displaying a Configuration Menu 4-3 Unlocking and Locking Options 4-4 Editing Values 4-5 Overview of Options Configurable from a Phone 4-6 Network Configuration Menu ... 4-21 Call Preferences Menu 4-22 HTTP Configuration Menu 4-24 Locale Configuration Menu 4-25 NTP Configuration Menu (SIP Phones Only) 4-26 UI Configuration Menu 4-27 Media Configuration Menu 4-30 Power Save Configuration Menu 4-36 Ethernet Configuration ...
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... Requirements 6-3 PCM File Requirements for Custom Ring Types 6-4 Configuring a Custom Phone Ring 6-4 Creating Custom Background Images 6-5 List.xml File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-9 Configuring the Idle Display 6-9 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 9
... Requirements 6-3 PCM File Requirements for Custom Ring Types 6-4 Configuring a Custom Phone Ring 6-4 Creating Custom Background Images 6-5 List.xml File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-9 Configuring the Idle Display 6-9 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 9
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... 8-15 Streaming Statistics 8-15 Troubleshooting and Maintenance 9-1 Resolving Startup Problems 9-2 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 10 OL-14626-01
... 8-15 Streaming Statistics 8-15 Troubleshooting and Maintenance 9-1 Resolving Startup Problems 9-2 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 10 OL-14626-01
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... IP Phone Expansion Module 7914 (SCCP Phones Only) 9-19 Resetting or Restoring the Cisco Unified IP Phone 9-19 Performing a Basic Reset 9-20 Performing a Factory Reset 9-21 Using the Quality Report Tool 9-22 Monitoring the Voice Quality of Calls 9-22 Using Voice Quality Metrics 9-23 Troubleshooting Tips 9-24 Where to Go for More Troubleshooting Information 9-26 Cisco Unified IP Phone 7970G...
... IP Phone Expansion Module 7914 (SCCP Phones Only) 9-19 Resetting or Restoring the Cisco Unified IP Phone 9-19 Performing a Basic Reset 9-20 Performing a Factory Reset 9-21 Using the Quality Report Tool 9-22 Monitoring the Voice Quality of Calls 9-22 Using Voice Quality Metrics 9-23 Troubleshooting Tips 9-24 Where to Go for More Troubleshooting Information 9-26 Cisco Unified IP Phone 7970G...
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... the Cisco Unified IP Phone Address Book Synchronizer A-6 Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-2 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-3 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
... the Cisco Unified IP Phone Address Book Synchronizer A-6 Feature Support by Protocol for the Cisco Unified IP Phones 7970 Series B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-2 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-3 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified...
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... phones in the Cisco Unified IP Phone 7970 series on a Voice-over-IP (VoIP) network. The tasks described are administration-level tasks and are not intended for Cisco Unified Communications Manager 6.1 OL-14626-01 13 Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of related documentation. Many of the phones. Preface Overview Cisco Unified IP Phone 7970G...
... phones in the Cisco Unified IP Phone 7970 series on a Voice-over-IP (VoIP) network. The tasks described are administration-level tasks and are not intended for Cisco Unified Communications Manager 6.1 OL-14626-01 13 Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of related documentation. Many of the phones. Preface Overview Cisco Unified IP Phone 7970G...
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..., and firmware information from the Cisco Unified IP Phone Describes the information that you can obtain from the phone's web page, and how to use this information to remotely monitor the operation of a phone and to assist with troubleshooting Provides tips for troubleshooting the Cisco Unified IP Phone Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 14...
..., and firmware information from the Cisco Unified IP Phone Describes the information that you can obtain from the phone's web page, and how to use this information to remotely monitor the operation of a phone and to assist with troubleshooting Provides tips for troubleshooting the Cisco Unified IP Phone Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 14...
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...; Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series Cisco Unified Communications Manager Administration These publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_ series_home.html Cisco Unified IP Phone 7970G...
...; Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series Cisco Unified Communications Manager Administration These publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_ series_home.html Cisco Unified IP Phone 7970G...
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... of U.S. If you agree to export@cisco.com. laws governing Cisco cryptographic products may be found at : http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Cisco Product Security Overview This product contains cryptographic ...features and is subject to import, export, distribute or use . Obtaining Documentation, Obtaining Support, and Security Guidelines Preface Cisco Unified Communications Manager Business Edition These publications are available at the following conventions: Cisco Unified IP Phone 7970G...
... of U.S. If you agree to export@cisco.com. laws governing Cisco cryptographic products may be found at : http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Cisco Product Security Overview This product contains cryptographic ...features and is subject to import, export, distribute or use . Obtaining Documentation, Obtaining Support, and Security Guidelines Preface Cisco Unified Communications Manager Business Edition These publications are available at the following conventions: Cisco Unified IP Phone 7970G...
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... data. Elements in square brackets are in braces and separated by vertical bars. Note Means reader take note. Optional alternative keywords are grouped in boldface. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for preventing accidents. Preface Document Conventions Convention boldface font italic font [ ] { x | y | z } [ x | y | z ] string screen font boldface...with electrical circuitry and be careful. You are in the publication. Caution Means reader be familiar with standard practices for Cisco Unified Communications Manager 6.1 OL-14626-01 17
... data. Elements in square brackets are in braces and separated by vertical bars. Note Means reader take note. Optional alternative keywords are grouped in boldface. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for preventing accidents. Preface Document Conventions Convention boldface font italic font [ ] { x | y | z } [ x | y | z ] string screen font boldface...with electrical circuitry and be careful. You are in the publication. Caution Means reader be familiar with standard practices for Cisco Unified Communications Manager 6.1 OL-14626-01 17
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... 1-1 This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7970 Series, page 1-2 • What Networking Protocols Are Used?, page 1-4 • What Features are Supported on the Cisco Unified IP Phone 7970 Series?, page 1-9 • Understanding Security Features for Cisco Unified IP Phones, page 1-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for buttons and features, and a variety...
... 1-1 This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7970 Series, page 1-2 • What Networking Protocols Are Used?, page 1-4 • What Features are Supported on the Cisco Unified IP Phone 7970 Series?, page 1-9 • Understanding Security Features for Cisco Unified IP Phones, page 1-12 Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for buttons and features, and a variety...
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Figure 1-1 Cisco Unified IP Phone Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 1-2 OL-14626-01 Understanding the Cisco Unified IP Phone 7970 Series Chapter 1 An Overview of the Cisco Unified IP Phone • Overview of the Cisco Unified IP Phone 7970 Series. Understanding the Cisco Unified IP Phone 7970 Series Figure 1-1 shows the main components of Configuring and Installing Cisco Unified IP Phones, page 1-26 Caution Using...
Figure 1-1 Cisco Unified IP Phone Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 1-2 OL-14626-01 Understanding the Cisco Unified IP Phone 7970 Series Chapter 1 An Overview of the Cisco Unified IP Phone • Overview of the Cisco Unified IP Phone 7970 Series. Understanding the Cisco Unified IP Phone 7970 Series Figure 1-1 shows the main components of Configuring and Installing Cisco Unified IP Phones, page 1-26 Caution Using...
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Use it to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7970 Series 1 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed...steady-Privacy in use (shared line or BLF status) 2 Footstand Allows you to change touchscreen and ring settings. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for input Green flashing-Disabled Green steady-Sleep mode 4 Messages button Auto-dials your voice ...
Use it to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7970 Series 1 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed...steady-Privacy in use (shared line or BLF status) 2 Footstand Allows you to change touchscreen and ring settings. Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for input Green flashing-Disabled Green steady-Sleep mode 4 Messages button Auto-dials your voice ...
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... Manager 6.1 1-4 OL-14626-01 Chapter 1 An Overview of the networking protocols that the Cisco Unified IP Phone 7970 Series supports. What Networking Protocols Are Used? Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for voice communication. Toggles the speakerphone on or off. 11 Mute... touchscreen). 16 Handset light strip Indicates an incoming call or new voice message. 17 Touchscreen Shows phone features. Table 1-1 provides an overview of the Cisco Unified IP Phone 9 Volume button 10 Speaker button Controls the handset, headset, and speakerphone volume (off . 13...
... Manager 6.1 1-4 OL-14626-01 Chapter 1 An Overview of the networking protocols that the Cisco Unified IP Phone 7970 Series supports. What Networking Protocols Are Used? Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for voice communication. Toggles the speakerphone on or off. 11 Mute... touchscreen). 16 Handset light strip Indicates an incoming call or new voice message. 17 Touchscreen Shows phone features. Table 1-1 provides an overview of the Cisco Unified IP Phone 9 Volume button 10 Speaker button Controls the handset, headset, and speakerphone volume (off . 13...
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... devices. CPPDP is used to -peer hierarchy of the Cisco Unified IP Phone What Networking Protocols Are Used? Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 1-5 Table 1-1 Supported Networking Protocols on all Cisco-manufactured equipment. DHCP dynamically allocates and assigns an IP address to communicate information such as auxiliary VLAN ID...
... devices. CPPDP is used to -peer hierarchy of the Cisco Unified IP Phone What Networking Protocols Are Used? Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 6.1 OL-14626-01 1-5 Table 1-1 Supported Networking Protocols on all Cisco-manufactured equipment. DHCP dynamically allocates and assigns an IP address to communicate information such as auxiliary VLAN ID...