Configuration Guide
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... Your Configuration 3-2 Managing Passwords 3-8 Resetting Your Cisco Unified CM Secure Shell Password 3-8 Resetting Administrator and Security Passwords 3-8 Resetting Your CTS Codec Password 3-9 Managing Phone Reset and Codec Connectivity 3-11 Information About Phone Reset 3-11 Resetting the Cisco Unified IP Phone 7970 Series 3-12 Synchronizing a Phone 3-12 Resetting the Cisco Unified IP Phone 7970 Series Factory Image...
... Your Configuration 3-2 Managing Passwords 3-8 Resetting Your Cisco Unified CM Secure Shell Password 3-8 Resetting Administrator and Security Passwords 3-8 Resetting Your CTS Codec Password 3-9 Managing Phone Reset and Codec Connectivity 3-11 Information About Phone Reset 3-11 Resetting the Cisco Unified IP Phone 7970 Series 3-12 Synchronizing a Phone 3-12 Resetting the Cisco Unified IP Phone 7970 Series Factory Image...
Configuration Guide
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...A-12 Call Receive and Transmit MIBs A-13 Cisco Unified Communications Manager Call MIBs A-13 Call Management Connection Status MIBs A-13 Call Management System Response Code MIBs A-14 Remote Device Type MIBs A-14 Codec Type MIBs A-15 Call Statistics Group MIBs... Value Persistence CLI A-21 SNMP Special Characters A-22 Satellite Licenses for the Cisco TelePresence System B-1 Contents B-1 Cisco TelePresence over Satellite Networks B-1 Supported CTS Devices B-2 Supported CTS Software B-2 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System vi OL-21851-01
...A-12 Call Receive and Transmit MIBs A-13 Cisco Unified Communications Manager Call MIBs A-13 Call Management Connection Status MIBs A-13 Call Management System Response Code MIBs A-14 Remote Device Type MIBs A-14 Codec Type MIBs A-15 Call Statistics Group MIBs... Value Persistence CLI A-21 SNMP Special Characters A-22 Satellite Licenses for the Cisco TelePresence System B-1 Contents B-1 Cisco TelePresence over Satellite Networks B-1 Supported CTS Devices B-2 Supported CTS Software B-2 Cisco Unified Communications Manager Configuration Guide for the Cisco TelePresence System vi OL-21851-01
Configuration Guide
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...software and firmware compatibility for the CTS, see the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/prod_maintenance_guides_list.html 6. Preface Contents For more information, see the Cisco TelePresence Administration Software Compatibility Matrix on... the label. Make sure the MAC address of the Cisco TelePresence system primary codec (for example, 000B6A409C405). Locate the MAC address number ...
...software and firmware compatibility for the CTS, see the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/prod_maintenance_guides_list.html 6. Preface Contents For more information, see the Cisco TelePresence Administration Software Compatibility Matrix on... the label. Make sure the MAC address of the Cisco TelePresence system primary codec (for example, 000B6A409C405). Locate the MAC address number ...
Configuration Guide
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...green Next arrow or the Next button to proceed to complete the action. A dialog box opens: "You are calls on the codec as a Cisco TelePresence Device. Cisco Unified IP Opens the Phone Configuration page for that gateway/media device, if possible. it . Resetting a gateway...progress that Administrators avoid resetting the phone when there are about configuring your system by Cisco Unified Communications Manager. It is recommended that are registered on the CTS Unified IP phone during the reset. Delete Selected Check one of the button options ...
...green Next arrow or the Next button to proceed to complete the action. A dialog box opens: "You are calls on the codec as a Cisco TelePresence Device. Cisco Unified IP Opens the Phone Configuration page for that gateway/media device, if possible. it . Resetting a gateway...progress that Administrators avoid resetting the phone when there are about configuring your system by Cisco Unified Communications Manager. It is recommended that are registered on the CTS Unified IP phone during the reset. Delete Selected Check one of the button options ...
Configuration Guide
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... Address Description Required? - - - Yes - Setting Read-only. Click on the CTS. View-only field showing the status of the device. Short description of the active load. Note Available on the Cisco Unified IP Phone but not available on the address to see information for that the ... configuring your settings. When you have completed the configuration tasks in this section. See Saving Your Settings for the Cisco TelePresence System 1-6 OL-21851-01 To configure a Cisco TelePresence device, perform the tasks in this section. MAC address for the Cisco TelePresence primary codec.
... Address Description Required? - - - Yes - Setting Read-only. Click on the CTS. View-only field showing the status of the device. Short description of the active load. Note Available on the Cisco Unified IP Phone but not available on the address to see information for that the ... configuring your settings. When you have completed the configuration tasks in this section. See Saving Your Settings for the Cisco TelePresence System 1-6 OL-21851-01 To configure a Cisco TelePresence device, perform the tasks in this section. MAC address for the Cisco TelePresence primary codec.
Configuration Guide
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... Box is un-checked. Box is checked. Yes - Setting 0 Standard Presence Group 711ulaw Cisco TelePresence - Remote Device - Table 1-2 Cisco TelePresence Protocol-Specific Information Field Packet Capture Mode Packet Capture Duration Presence Group SIP Dial Rules MTP Preferred Originating Codec Device Security Profile Rerouting Calling Search Space SUBSCRIBE Calling Search Space SIP Profile Digest...
... Box is un-checked. Box is checked. Yes - Setting 0 Standard Presence Group 711ulaw Cisco TelePresence - Remote Device - Table 1-2 Cisco TelePresence Protocol-Specific Information Field Packet Capture Mode Packet Capture Duration Presence Group SIP Dial Rules MTP Preferred Originating Codec Device Security Profile Rerouting Calling Search Space SUBSCRIBE Calling Search Space SIP Profile Digest...
Configuration Guide
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... IP address that are : • Use System Default (default)-This CTS will defer to the setting specified in the enterprise parameter, Advertise G.722 Codec • Disabled-This CTS will not advertise G.722 to Cisco Unified CM • Enabled-This CTS will advertise the G.722 audio codec to enable audio echo cancellation in seconds) Leave the default...
... IP address that are : • Use System Default (default)-This CTS will defer to the setting specified in the enterprise parameter, Advertise G.722 Codec • Disabled-This CTS will not advertise G.722 to Cisco Unified CM • Enabled-This CTS will advertise the G.722 audio codec to enable audio echo cancellation in seconds) Leave the default...
Configuration Guide
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... Device Chapter 1 Configuring Cisco Unified Communications Manager for example, so these boxes are installed: • Presentation Codec • A/V Expansion Box (audio/video extension unit) • Auxiliary Control Unit Note This parameter must correctly reflect how your... maintaining optional hardware. Box is un-checked by default, for the Cisco TelePresence System Table 1-4 Product Specific Configuration Layout (continued) Field A/V Expansion Box Auxiliary Control Unit Required? Any discrepancy will cause the CTS to find the default values for your system is un-checked by ...
... Device Chapter 1 Configuring Cisco Unified Communications Manager for example, so these boxes are installed: • Presentation Codec • A/V Expansion Box (audio/video extension unit) • Auxiliary Control Unit Note This parameter must correctly reflect how your... maintaining optional hardware. Box is un-checked by default, for the Cisco TelePresence System Table 1-4 Product Specific Configuration Layout (continued) Field A/V Expansion Box Auxiliary Control Unit Required? Any discrepancy will cause the CTS to find the default values for your system is un-checked by ...
Configuration Guide
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... save your system. Off-Net Access Code - International Dialing Digits - Note The CTS 1100 and the CTS 1300 use , the lights will remain on page 1-10 to place a national call... Display or Projector), the lights will go off or is disconnected from the presentation codec. Dial Plan Information Provide dial plan information for your settings. Description Site Access Code... digits dialed to dial another site (cluster). If no Auxiliary HDMI port is 6. 1-18 Cisco Unified Communications Manager Configuration Guide for Auxiliary Control Unit Power Control: • On with calls...
... save your system. Off-Net Access Code - International Dialing Digits - Note The CTS 1100 and the CTS 1300 use , the lights will remain on page 1-10 to place a national call... Display or Projector), the lights will go off or is disconnected from the presentation codec. Dial Plan Information Provide dial plan information for your settings. Description Site Access Code... digits dialed to dial another site (cluster). If no Auxiliary HDMI port is 6. 1-18 Cisco Unified Communications Manager Configuration Guide for Auxiliary Control Unit Power Control: • On with calls...
Configuration Guide
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... Required? SIP Dial Rules - Unattended Port Require DTMF Reception Note When you are finished making changes, click Save to Cisco Unified Communications Manager phone profiles for the Cisco TelePresence System 2-7 MTP Preferred Originating Codec Yes 711ulaw Device Security Profile Yes Non Secure SIP Profile auth by null String. Note For more information about...
... Required? SIP Dial Rules - Unattended Port Require DTMF Reception Note When you are finished making changes, click Save to Cisco Unified Communications Manager phone profiles for the Cisco TelePresence System 2-7 MTP Preferred Originating Codec Yes 711ulaw Device Security Profile Yes Non Secure SIP Profile auth by null String. Note For more information about...
Configuration Guide
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...through 15. Chapter 2 Configuring the Cisco Unified IP Phone for the Cisco TelePresence System 2-13 Yes Yes - Disabled. Leave field blank. Enabled. Enabled. HTTP and HTTPS Enabled Cisco Unified Communications Manager Configuration Guide for MIDlets Configuring the Cisco Unified IP Phone OL-21851-01 ...Incoming Call RTCP more Softkey Timer Auto Call Select Log Server Advertise G.722 Codec Wideband Headset UI Control Wideband Headset Peer Firmware Sharing Cisco Discovery Protocol (CDP): Switch Port Cisco Discovery Protocol (CDP): PC Port Link Layer Discovery Protocol Media Endpoint Discover...
...through 15. Chapter 2 Configuring the Cisco Unified IP Phone for the Cisco TelePresence System 2-13 Yes Yes - Disabled. Leave field blank. Enabled. Enabled. HTTP and HTTPS Enabled Cisco Unified Communications Manager Configuration Guide for MIDlets Configuring the Cisco Unified IP Phone OL-21851-01 ...Incoming Call RTCP more Softkey Timer Auto Call Select Log Server Advertise G.722 Codec Wideband Headset UI Control Wideband Headset Peer Firmware Sharing Cisco Discovery Protocol (CDP): Switch Port Cisco Discovery Protocol (CDP): PC Port Link Layer Discovery Protocol Media Endpoint Discover...
Configuration Guide
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... Handset/Headset Monitor Enbloc Dialing Required? - - Configuring MIDlets Chapter 2 Configuring the Cisco Unified IP Phone for the Cisco TelePresence System OL-21851-01 The Cisco Unified IP Phone auto-configures the IP address of the CTS. See the "Managing Phone Reset and Codec Connectivity" section on page 3-11 for reset information. • Turn off Auto...
... Handset/Headset Monitor Enbloc Dialing Required? - - Configuring MIDlets Chapter 2 Configuring the Cisco Unified IP Phone for the Cisco TelePresence System OL-21851-01 The Cisco Unified IP Phone auto-configures the IP address of the CTS. See the "Managing Phone Reset and Codec Connectivity" section on page 3-11 for reset information. • Turn off Auto...
Configuration Guide
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...the Phone URL Parameters box, set for reset information. Step 4 Click Save to save your CTS Cisco Unified IP phone remotely, follow these steps: Step 1 Step 2 Step 3 Log in Figure 2-1. 2-18 Cisco Unified Communications Manager Configuration Guide for MIDlets Note If you are upgrading from an older XML ...to MIDlets, you wish to Device > Phone and use a hostname providing the CTS is the IP address of your phone, as shown in to work with a name server. See the "Managing Phone Reset and Codec Connectivity" section on page 3-11 for MIDlets. Navigate to use your settings. ...
...the Phone URL Parameters box, set for reset information. Step 4 Click Save to save your CTS Cisco Unified IP phone remotely, follow these steps: Step 1 Step 2 Step 3 Log in Figure 2-1. 2-18 Cisco Unified Communications Manager Configuration Guide for MIDlets Note If you are upgrading from an older XML ...to MIDlets, you wish to Device > Phone and use a hostname providing the CTS is the IP address of your phone, as shown in to work with a name server. See the "Managing Phone Reset and Codec Connectivity" section on page 3-11 for MIDlets. Navigate to use your settings. ...
Configuration Guide
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... right of the screen to download onto the phone. If you are already installed and you enter test key soft5, the 5th soft key on Cisco.com. b. Enter the following: test open 123 The following : debug.## Step 12 Step 13 When the password: prompt appears, enter debug.## again... click GO. Enter the test key to see the Release Notes for Cisco TelePresence System for your release on the phone is activated). See the "Managing Phone Reset and Codec Connectivity" section on page 3-11 for the Cisco TelePresence System 2-19 When the login: prompt appears, enter the following ...
... right of the screen to download onto the phone. If you are already installed and you enter test key soft5, the 5th soft key on Cisco.com. b. Enter the following: test open 123 The following : debug.## Step 12 Step 13 When the password: prompt appears, enter debug.## again... click GO. Enter the test key to see the Release Notes for Cisco TelePresence System for your release on the phone is activated). See the "Managing Phone Reset and Codec Connectivity" section on page 3-11 for the Cisco TelePresence System 2-19 When the login: prompt appears, enter the following ...
Configuration Guide
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... Communications Manager Configuration Guide for a device type that your Cisco TelePresence System (CTS) with Cisco Unified Communications Manager (Cisco Unified CM) configuration: • Verifying Your Configuration, page 3-1 • Troubleshooting Your Configuration, page 3-2 • Managing Passwords, page 3-8 • Managing Phone Reset and Codec Connectivity, page 3-11 Verifying Your Configuration To verify that contains "7970" or "7975...
... Communications Manager Configuration Guide for a device type that your Cisco TelePresence System (CTS) with Cisco Unified Communications Manager (Cisco Unified CM) configuration: • Verifying Your Configuration, page 3-1 • Troubleshooting Your Configuration, page 3-2 • Managing Passwords, page 3-8 • Managing Phone Reset and Codec Connectivity, page 3-11 Verifying Your Configuration To verify that contains "7970" or "7975...
Configuration Guide
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... address is with the codec. Cisco Unified Communications Manager Configuration Guide for information about using the Cisco TelePresence Manager. Incorrect Cisco TelePresence Manager Application User credentials: • Cisco TelePresence Manager Application User is plugging the codec network cable directly into the CTS Cisco Unified IP phone. unplugged. 2. Check Cisco TelePresence Manager Application-See the Cisco TelePresence Manager documentation home page...
... address is with the codec. Cisco Unified Communications Manager Configuration Guide for information about using the Cisco TelePresence Manager. Incorrect Cisco TelePresence Manager Application User credentials: • Cisco TelePresence Manager Application User is plugging the codec network cable directly into the CTS Cisco Unified IP phone. unplugged. 2. Check Cisco TelePresence Manager Application-See the Cisco TelePresence Manager documentation home page...
Configuration Guide
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... CM Administration interface. 2. Disable Speakerphone - See the "Managing Phone Reset and Codec Connectivity" section on to verify that the following check-boxes are displayed: CTS and IP Phone 3. CTS is not registered because it - Cisco Unified CM. • The call is connected as audio only, check your directory number (DN). To disable the IP...
... CM Administration interface. 2. Disable Speakerphone - See the "Managing Phone Reset and Codec Connectivity" section on to verify that the following check-boxes are displayed: CTS and IP Phone 3. CTS is not registered because it - Cisco Unified CM. • The call is connected as audio only, check your directory number (DN). To disable the IP...
Configuration Guide
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... does not connect. See also the "Managing Phone Reset and Codec Connectivity" section on the receiving end, a 503 server error message is sent and the call rings through but do not support video (a Cisco AS5400 for information about configuring external URLs. Troubleshooting Your Configuration Chapter... reset information. One or more of supporting the features in a specific room. CTS IP Address Issues Possible incorrect CTS IP address is assigned to -back calls with the CTS. The Cisco TelePresence Recording Server (CTRS) Studio Mode recording feature is not working and the room...
... does not connect. See also the "Managing Phone Reset and Codec Connectivity" section on the receiving end, a 503 server error message is sent and the call rings through but do not support video (a Cisco AS5400 for information about configuring external URLs. Troubleshooting Your Configuration Chapter... reset information. One or more of supporting the features in a specific room. CTS IP Address Issues Possible incorrect CTS IP address is assigned to -back calls with the CTS. The Cisco TelePresence Recording Server (CTRS) Studio Mode recording feature is not working and the room...
Configuration Guide
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... does not find Authentication Server URL or it is is rejected. CTS was associated with the codec. The Cisco TelePresence unit CTS Unknown Issues 1. Log in to initialize properly, showing the following message: "Configuration error." Click on phone device profile. 1. OL-21851-01 Cisco Unified Communications Manager Configuration Guide for information about configuring external URLs...
... does not find Authentication Server URL or it is is rejected. CTS was associated with the codec. The Cisco TelePresence unit CTS Unknown Issues 1. Log in to initialize properly, showing the following message: "Configuration error." Click on phone device profile. 1. OL-21851-01 Cisco Unified Communications Manager Configuration Guide for information about configuring external URLs...
Configuration Guide
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... XML Issues • XML configuration file is not configured. • From the codec Web user interface (UI), CTS status shows unknown or inaccessible for example), remember to be dropped. 1. TFTP Issues • Cisco Unified CM or TFTP service issue. • TFTP port 6970 is blocked so... be corrupted on the Cisco Unified CM CTS Device page, (in Cisco Unified CM. CTS un-registers from Cisco Unified CM TFTP server. • Make sure Cisco Unified CM and TFTP service is no firewall or device between the CTS and Cisco Unified CM that the CTS profile and the directory number...
... XML Issues • XML configuration file is not configured. • From the codec Web user interface (UI), CTS status shows unknown or inaccessible for example), remember to be dropped. 1. TFTP Issues • Cisco Unified CM or TFTP service issue. • TFTP port 6970 is blocked so... be corrupted on the Cisco Unified CM CTS Device page, (in Cisco Unified CM. CTS un-registers from Cisco Unified CM TFTP server. • Make sure Cisco Unified CM and TFTP service is no firewall or device between the CTS and Cisco Unified CM that the CTS profile and the directory number...