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USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
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...Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power...25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
...Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power...25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
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...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
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Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
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... the concepts and tasks necessary to use and configure your phone administrator has enabled. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 4 1 Getting Started This chapter provides an overview of this document and basic information about your Cisco Small Business IP phone. • About This Document, page 4 • Overview of call control...
... the concepts and tasks necessary to use and configure your phone administrator has enabled. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 4 1 Getting Started This chapter provides an overview of this document and basic information about your Cisco Small Business IP phone. • About This Document, page 4 • Overview of call control...
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... basic information about your IP Phone. This chapter provides instructions on your Cisco Small Business IP phone. This appendix provides link to configure advanced features on using your Cisco Small Business IP phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 Cisco provides a wide range of resources to Go From Here Description This chapter... Chapter 2 Installing Your Phone Chapter 3 Using Basic Phone Functions Chapter 4 Using Advanced Phone Features Appendix A Where to help you obtain the full benefits of the Cisco SPA 30X phones.
... basic information about your IP Phone. This chapter provides instructions on your Cisco Small Business IP phone. This appendix provides link to configure advanced features on using your Cisco Small Business IP phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 Cisco provides a wide range of resources to Go From Here Description This chapter... Chapter 2 Installing Your Phone Chapter 3 Using Basic Phone Functions Chapter 4 Using Advanced Phone Features Appendix A Where to help you obtain the full benefits of the Cisco SPA 30X phones.
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... called Smart Phone Control Protocol (SPCP) to the network through the IP phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 Getting Started Overview of the Cisco Small Business IP Phones 1 Overview of the Cisco Small Business IP Phones The Cisco Small Business IP Phones are listed in traditional phones. As stated in the...
... called Smart Phone Control Protocol (SPCP) to the network through the IP phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 Getting Started Overview of the Cisco Small Business IP Phones 1 Overview of the Cisco Small Business IP Phones The Cisco Small Business IP Phones are listed in traditional phones. As stated in the...
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Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4 dynamic Four-way... navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 Getting to excessive heat, sun, cold or water. To...
Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4 dynamic Four-way... navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 Getting to excessive heat, sun, cold or water. To...
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Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 Push to the Off position to turn the ringer on. When the phone is reconnected, it will reboot. • Green (solid)-You have a call ... phone is downloading firmware. • Orange (series of two fast blinks)-Your phone has permanently lost its Ethernet connection. Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up to place or answer a call. 2 Message Waiting/ The LED color and action indicates the phone or Status...
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 Push to the Off position to turn the ringer on. When the phone is reconnected, it will reboot. • Green (solid)-You have a call ... phone is downloading firmware. • Orange (series of two fast blinks)-Your phone has permanently lost its Ethernet connection. Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up to place or answer a call. 2 Message Waiting/ The LED color and action indicates the phone or Status...
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Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options.
Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options.
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... phone administrator). 8 Hold button Press to place a call on hold . When phone is on, the button glows green. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. •...
... phone administrator). 8 Hold button Press to place a call on hold . When phone is on, the button glows green. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. •...
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... softkey buttons that you to your phone display may vary depending on , the button glows green. Do Not Disturb; Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button 14 Keypad Description Press + to change. For example, your phone, such as buttons that provide... on an extension by discovering the number of the handset, headset, speaker (when the handset is on your phone model and the phone system setup. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11
... softkey buttons that you to your phone display may vary depending on , the button glows green. Do Not Disturb; Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button 14 Keypad Description Press + to change. For example, your phone, such as buttons that provide... on an extension by discovering the number of the handset, headset, speaker (when the handset is on your phone model and the phone system setup. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11
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... that phone. Enters a submenu and when pressed, toggles between Yes or No to enable or disable an option. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Getting Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in and out of recently...
... that phone. Enters a submenu and when pressed, toggles between Yes or No to enable or disable an option. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Getting Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in and out of recently...
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... page 26 • Upgrading Your Phone's Firmware, page 27 Before You Begin Before you have all the phone parts and documentation available. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 13 It contains the following sections: • Before You Begin, page 13 • Installing Your... Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone ...
... page 26 • Upgrading Your Phone's Firmware, page 27 Before You Begin Before you have all the phone parts and documentation available. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 13 It contains the following sections: • Before You Begin, page 13 • Installing Your... Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone ...
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... cord into the port at the bottom of the phone cord into the power port on the phone body (labeled 1 in Figure 1). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 STEP 2 Insert the long end of the handset (not shown). STEP 3 Insert the other end of the unit. See ...the Cisco POES5 documentation on Cisco.com for more information. NOTE To power the phone through the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over...
... cord into the port at the bottom of the phone cord into the power port on the phone body (labeled 1 in Figure 1). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 STEP 2 Insert the long end of the handset (not shown). STEP 3 Insert the other end of the unit. See ...the Cisco POES5 documentation on Cisco.com for more information. NOTE To power the phone through the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over...
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... phone body marked "WAN" (labeled 3 in the Wireless-G Bridge for Phone Adapters to connect the IP phone to the power port on cisco.com. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 See Appendix A, "Where to Go From Here," for a list of the WBP54G to a Wireless-G network instead of the WBP54G...
... phone body marked "WAN" (labeled 3 in the Wireless-G Bridge for Phone Adapters to connect the IP phone to the power port on cisco.com. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 See Appendix A, "Where to Go From Here," for a list of the WBP54G to a Wireless-G network instead of the WBP54G...
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... end of the IP phone power adapter into the port at the bottom of the handset (not shown). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports... marked with a phone symbol. (labeled 5 in Figure 3). STEP 3 (Optional) Route the phone cord through the cable slot (labeled 4 in Figure 3). Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into an electrical outlet.
... end of the IP phone power adapter into the port at the bottom of the handset (not shown). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports... marked with a phone symbol. (labeled 5 in Figure 3). STEP 3 (Optional) Route the phone cord through the cable slot (labeled 4 in Figure 3). Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into an electrical outlet.
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NOTE To power the phone through the Ethernet connection, use the Cisco WBP54G Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on cisco.com. NOTE Cisco does not recommend connecting a PC to the back of the IP phone base station into the slot marked "SW." STEP 2 During the Setup Wizard process, ... 4 Plug the IP phone power adapter into an electrical outlet. See the instructions in Figure 3). See Appendix A, "Where to Go From Here," for more information. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17
NOTE To power the phone through the Ethernet connection, use the Cisco WBP54G Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on cisco.com. NOTE Cisco does not recommend connecting a PC to the back of the IP phone base station into the slot marked "SW." STEP 2 During the Setup Wizard process, ... 4 Plug the IP phone power adapter into an electrical outlet. See the instructions in Figure 3). See Appendix A, "Where to Go From Here," for more information. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17
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... 1 in Figure 3.) STEP 2 Connect the other end of headset may require different steps for more information. Do not force. (Optional) Connecting a PC to Your Cisco SPA 303 To connect a PC to your reseller. Consult the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The... NOTE Do not attach the desk stand if you want to mount the phone to the phone when it is operating wirelessly. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18 STEP 1 To provide network access to a PC, connect one end of an additional Ethernet cable (not provided) to the...
... 1 in Figure 3.) STEP 2 Connect the other end of headset may require different steps for more information. Do not force. (Optional) Connecting a PC to Your Cisco SPA 303 To connect a PC to your reseller. Consult the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The... NOTE Do not attach the desk stand if you want to mount the phone to the phone when it is operating wirelessly. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18 STEP 1 To provide network access to a PC, connect one end of an additional Ethernet cable (not provided) to the...
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Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit. connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19
Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit. connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19