Compaq Presario CQ1-2100 Support and Manuals
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Popular Compaq Presario CQ1-2100 Manual Pages
Getting Started Guide - Page 5
... files and settings to your new computer 6
3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18
4 Customer care ...23 Product information 23 Support information 24 Warranty...
Getting Started Guide - Page 7
... the most
1. Under Action Center, click Find and fix problems
● Find links to driver updates.
(troubleshooting).
● Read frequently asked questions.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer.
Visit http://www.hp.com/supportvideos (English only)
● Use the computer. ●...
Getting Started Guide - Page 8
... computer warranty
information. ● Get technical support.
● Get up-to-date information and help from the Windows community.
● Connect to a TV.
● Get special utilities for computer owners.
● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance.
Click Start, click All Programs...
Getting Started Guide - Page 10
... computer or user account
User password
A password is preinstalled on -screen instructions to install each update you choose to download. h. Read the Safety and Regulatory Information document in most viruses, remove them, and, in the HP User Manuals folder.
6. Follow the on your country and language, if necessary, and click Support & Drivers. Protecting your computer
Computer...
Getting Started Guide - Page 11
... for your ISP, open a web browser and browse the Internet. ENWW
Connecting to install the new software. After you complete the initial computer setup, you did not set up with a virus, or be illegal.
Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Get Internet service.
● Sign up Internet service. Follow the on the...
Getting Started Guide - Page 19
... window, click Set up modem and an Ethernet network adapter (also called a network interface card, or NIC).
Restores your Internet connection type. ENWW
Software troubleshooting 13
Software troubleshooting
To repair software ●
problems, try to a better position.
Restores the software (if it on -screen instructions. System Recovery (see Updating device drivers, following...
Getting Started Guide - Page 20
... to open programs. 2.
You can also set restore points manually. Some features might not be available on your problem: 1.
Click Start. 2. Click Start, right-click Computer, click Properties, and then click System
protection. 3. To update a driver, click Update Driver, and then follow the on -screen instructions.
14 Chapter 3 Troubleshooting and maintenance
ENWW Close all open...
Getting Started Guide - Page 30
... hardware diagnostic tools that expanding and upgrading are proud to make this a key differentiator for our computers and understand that have placed a security seal on the keyboard at http://www.hp.com/support. The Help and Support Center provides useful troubleshooting information and includes the following:
● E-mail support
● HP Real Time Chat with...
Getting Started Guide - Page 31
... look at Help on the back of the Limited Warranty and Support Guide. Be sure to also check the updates from time to fix the problem.
Customer support
Easy to come. If that are confirming that the computer was working properly before attempting to upgrade your system. Phone assistance to use. Easy to get you up...
Limited Warranty and Support Guide 1 - Page 20
...ERROR-FREE. BEFORE RETURNING ANY UNIT FOR SERVICE... INSTRUCTIONS ...installation of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other than (i) HP, (ii) an HP authorized service provider, or (iii) your product in the user documentation that has been damaged or rendered defective (a) as a result of end-user-replaceable HP or HP approved parts...
Limited Warranty and Support Guide 1 - Page 22
... Repair (CSR) part that all logistics and insurance costs to return the product to an authorized service location and assume risk of mail-in service, you must: (a) have a representative present when HP provides warranty services at :
http://www.hp.com/hk/support
Or
http://www.hp.com.tw/support
HP may involve performing routine diagnostic procedures, installing software updates...
Limited Warranty and Support Guide 1 - Page 23
... Option is being installed, whichever period is required, call the HP Technical Support Center and a technician will ship approved replacement parts directly to exceed three (3) years from HP or an HP-authorized reseller. If so, HP will assist you to the provided instructions and documentation. With a customer self repair, HP will save considerable repair time. Your dated...
Limited Warranty and Support Guide 1 - Page 25
• Isolating system problems to Check Warranty and Support Entitlement
Please check http://www.hp.com/hk/support or http://www.hp.com.tw/support for warranty, service and support and product information updates.
23
Software technical support does NOT include assistance with:
• Generating or diagnosing user generated programs or source codes. • Installation of non-HP products. ...
Limited Warranty and Support Guide 1 - Page 27
... in this Limited Warranty and Support Guide, and a HP Customer Representative will assist you.
Whether with setting up. Hong Kong SAR: 2802 4098 Macau SAR: 0800 366 Hours: Mon.-Fri. 9 a.m.-6 p.m., Sat. 9 a.m.-1 p.m. We know that you may wish to upgrade your computer to upgrade your system. If you have not solved the problem, call the HP Customer...
Limited Warranty and Support Guide 1 - Page 28
... of your computer. Within the Help and Support Center, you can easily replace many of helpful information included with setting up and running is ready to fix the problem. Next, try a little surfing! Go to get you have parts replaced, you up and using your computer parts that are considered consumer replaceable. Call HP Customer Care Center
Finally...
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