User Guide
Page 2
... the product help you become familiar with the basic functionality of Contents Installation...3 The EZ Antivirus Program Window 5 The Selection Tabs...6 The Buttons...7 Antivirus Protection Status 9 On-demand Scanning ...10 Schedule a Scan ...11 Selective Scanning...13 Scan Settings ...14 Scanning Exclusions ...15 Real-... guide is designed to replace any of the official EZ Antivirus documentation which is not intended to help . For more information about EZ Antivirus, please visit http://www.my-eTrust.com/ Table of EZ Antivirus version 7. The Log Viewer 23 The System Report...24 ...
... the product help you become familiar with the basic functionality of Contents Installation...3 The EZ Antivirus Program Window 5 The Selection Tabs...6 The Buttons...7 Antivirus Protection Status 9 On-demand Scanning ...10 Schedule a Scan ...11 Selective Scanning...13 Scan Settings ...14 Scanning Exclusions ...15 Real-... guide is designed to replace any of the official EZ Antivirus documentation which is not intended to help . For more information about EZ Antivirus, please visit http://www.my-eTrust.com/ Table of EZ Antivirus version 7. The Log Viewer 23 The System Report...24 ...
User Guide
Page 3
.... The installation wizard will start the installation without a connection established, EZ Antivirus will prompt you to complete the installation. If you start . • The License Agreement will appear. Enter your computer. If you must disable its real-time protection (background checking) before installation... so at this time in order to connect during the installation. • Double-click on the EZ Antivirus installation file you have another antivirus product loaded you already have downloaded, or insert the installation CD into your license key in the field provided...
.... The installation wizard will start the installation without a connection established, EZ Antivirus will prompt you to complete the installation. If you start . • The License Agreement will appear. Enter your computer. If you must disable its real-time protection (background checking) before installation... so at this time in order to connect during the installation. • Double-click on the EZ Antivirus installation file you have another antivirus product loaded you already have downloaded, or insert the installation CD into your license key in the field provided...
User Guide
Page 4
... EZ Antivirus will connect to the my-eTrust.com website to download the latest signature files so the software is as up to date as possible at the time of installation. • Once the download and installation have completed, the EZ Antivirus program window will open... and an initial scan will automatically take place. • When the scan has completed, you wish to change the installation folder, enter the required folder in which EZ Antivirus will begin installation to the chosen folder. • The setup program will be asked to restart your computer...
... EZ Antivirus will connect to the my-eTrust.com website to download the latest signature files so the software is as up to date as possible at the time of installation. • Once the download and installation have completed, the EZ Antivirus program window will open... and an initial scan will automatically take place. • When the scan has completed, you wish to change the installation folder, enter the required folder in which EZ Antivirus will begin installation to the chosen folder. • The setup program will be asked to restart your computer...
User Guide
Page 5
Buttons Selection tabs Protection status 5 The EZ Antivirus Program Window The interface, or program window, is divided into: the selection tabs, located on the top of the window. Antivirus' real-time protection can be loaded for the first time. Click the OK button to restart. • The EZ Antivirus installation is displayed in all tabs at the bottom of the window, the buttons, located within the tab selected, and the Antivirus Protection Status, which is now complete.
Buttons Selection tabs Protection status 5 The EZ Antivirus Program Window The interface, or program window, is divided into: the selection tabs, located on the top of the window. Antivirus' real-time protection can be loaded for the first time. Click the OK button to restart. • The EZ Antivirus installation is displayed in all tabs at the bottom of the window, the buttons, located within the tab selected, and the Antivirus Protection Status, which is now complete.
User Guide
Page 6
... and configure your proxy server settings. The Update Tab Window contains the following buttons: • Scan My Computer • Schedule a Scan • Selective Scanning • Scan Settings The functions of the entire computer, or choose certain files and folders to view the various... components of the various program windows can be displayed relating to right in this guide. The Virus Scanning Tab Window contains the following buttons: • Update Antivirus • Schedule Update ...
... and configure your proxy server settings. The Update Tab Window contains the following buttons: • Scan My Computer • Schedule a Scan • Selective Scanning • Scan Settings The functions of the entire computer, or choose certain files and folders to view the various... components of the various program windows can be displayed relating to right in this guide. The Virus Scanning Tab Window contains the following buttons: • Update Antivirus • Schedule Update ...
User Guide
Page 7
...Window contains the following online resources: • Web Site - http://www.my-eTrust.com/services/index.cfm The Buttons Different buttons are not using it. This can be useful if your expiry date and view the product help. Scheduling a scan can be an effective way of scanning the contents of your computer...choose files and folders to scan. Listed below is a brief description for each tab window. This dialog box will appear in each button, located underneath its relevant tab: Scan My Computer When clicked, this button is clicked, a dialog box will allow you to view version...
...Window contains the following online resources: • Web Site - http://www.my-eTrust.com/services/index.cfm The Buttons Different buttons are not using it. This can be useful if your expiry date and view the product help. Scheduling a scan can be an effective way of scanning the contents of your computer...choose files and folders to scan. Listed below is a brief description for each tab window. This dialog box will appear in each button, located underneath its relevant tab: Scan My Computer When clicked, this button is clicked, a dialog box will allow you to view version...
User Guide
Page 8
... the infected item, restore and clean it, or simply remove it. Update Antivirus When you click the Update Antivirus button, EZ Antivirus will appear containing all the options for configuring your connection at this window, you have been quarantined is presented allowing you to choose the log file... you press this button, a simple message will be asked to establish your virus scanning. A drop down list is displayed. Schedule Update EZ Antivirus is up to date ...
... the infected item, restore and clean it, or simply remove it. Update Antivirus When you click the Update Antivirus button, EZ Antivirus will appear containing all the options for configuring your connection at this window, you have been quarantined is presented allowing you to choose the log file... you press this button, a simple message will be asked to establish your virus scanning. A drop down list is displayed. Schedule Update EZ Antivirus is up to date ...
User Guide
Page 9
...window. This feature should only be scanned prior to arriving in your inbox. • An exclamation mark indicates that the email monitor is disabled. • A cross indicates the email protection is not loaded. • A clock icon indicates that the email monitor is enabled. Antivirus Protection Status When running . When you to my-eTrust...tick indicates that the real-time file monitoring is enabled and running EZ Antivirus, you are experiencing a problem with the software, and Customer Support have requested your computer to send a report about your report. All files will be will ...
...window. This feature should only be scanned prior to arriving in your inbox. • An exclamation mark indicates that the email monitor is disabled. • A cross indicates the email protection is not loaded. • A clock icon indicates that the email monitor is enabled. Antivirus Protection Status When running . When you to my-eTrust...tick indicates that the real-time file monitoring is enabled and running EZ Antivirus, you are experiencing a problem with the software, and Customer Support have requested your computer to send a report about your report. All files will be will ...
User Guide
Page 10
... on -demand scan. The following items are scanned when you to start scanning your computer and recognized by Windows. • System items including registry, and system files. 10 On-demand Scanning EZ Antivirus functions in three main ways to further information about the virus is provided in the ... you right-click on a file, and select eTrust EZ Antivirus from the right-click menu. • When you select the Selective Scanning button from the Virus Scanning tab. Stops virus scanning and allows you initiate a scan using the Scan My Computer button: • Hard disk boot sectors. ...
... on -demand scan. The following items are scanned when you to start scanning your computer and recognized by Windows. • System items including registry, and system files. 10 On-demand Scanning EZ Antivirus functions in three main ways to further information about the virus is provided in the ... you right-click on a file, and select eTrust EZ Antivirus from the right-click menu. • When you select the Selective Scanning button from the Virus Scanning tab. Stops virus scanning and allows you initiate a scan using the Scan My Computer button: • Hard disk boot sectors. ...
User Guide
Page 13
... selecting the files and/or folders to scan (located on the right-hand side of the window). Click the Scan button. Scan the entire computer: Highlight the My Computer item (located on the left-hand side of the window). Click the Scan button. Scan Files or Folders To access selective scanning, click the Selective...
... selecting the files and/or folders to scan (located on the right-hand side of the window). Click the Scan button. Scan the entire computer: Highlight the My Computer item (located on the left-hand side of the window). Click the Scan button. Scan Files or Folders To access selective scanning, click the Selective...
User Guide
Page 15
... Usage To open the exclusion list dialog box, from the Scan Settings window, click the Modify button relating to the scanner you use the Browse button...wish to make the desired change. • Once you have changed your list of items to be removed by antivirus software. To edit your entry in the exclusion list: • Highlight the entry you wish to be used...; Click the OK button. Scanning Exclusions If you click the Scan Settings button, located on the Scan My Computer tab, you will be excluded from the scan. In certain circumstances, large or particular problematic files and folders ...
... Usage To open the exclusion list dialog box, from the Scan Settings window, click the Modify button relating to the scanner you use the Browse button...wish to make the desired change. • Once you have changed your list of items to be removed by antivirus software. To edit your entry in the exclusion list: • Highlight the entry you wish to be used...; Click the OK button. Scanning Exclusions If you click the Scan Settings button, located on the Scan My Computer tab, you will be excluded from the scan. In certain circumstances, large or particular problematic files and folders ...
User Guide
Page 16
.... Real-time Email Scanner The real-time email scanner scans all emails that every time you . The Infection Report Window As mentioned above, EZ Antivirus will display a window when an infection is displayed every time the real-time protection detects an infected item. Real-time Protection EZ... protection are delivered to you access a file, or receive an email, EZ Antivirus will automatically check it, to make sure it is actively scanning all your files and emails in the Computer Associates Virus Encyclopedia 16 This is detected. Hyperlinks used to link to virus information in...
.... Real-time Email Scanner The real-time email scanner scans all emails that every time you . The Infection Report Window As mentioned above, EZ Antivirus will display a window when an infection is displayed every time the real-time protection detects an infected item. Real-time Protection EZ... protection are delivered to you access a file, or receive an email, EZ Antivirus will automatically check it, to make sure it is actively scanning all your files and emails in the Computer Associates Virus Encyclopedia 16 This is detected. Hyperlinks used to link to virus information in...
User Guide
Page 17
... virus that particular scan. For example, the installation of some software may cause complications if your computer. If you are connected to the Internet, you to re-start your antivirus software is called the Quarantine Information window. This is checking system critical files. Although it off for a set period of the infected item...
... virus that particular scan. For example, the installation of some software may cause complications if your computer. If you are connected to the Internet, you to re-start your antivirus software is called the Quarantine Information window. This is checking system critical files. Although it off for a set period of the infected item...
User Guide
Page 19
...type of failure. If you double-click the tray icon, the Update Progress window is also a Help hyperlink which can be clicked to display detailed information about the update problem Update Out of Date Notification If EZ Antivirus has not successfully performed an update for a long period of time, the... box will appear with a cross through it . There is displayed. If the update has not been performed for a period of time, the EZ Antivirus tray icon will be displayed. If you hover your mouse over the icon, a message will appear with an exclamation mark through it . The Update...
...type of failure. If you double-click the tray icon, the Update Progress window is also a Help hyperlink which can be clicked to display detailed information about the update problem Update Out of Date Notification If EZ Antivirus has not successfully performed an update for a long period of time, the... box will appear with a cross through it . There is displayed. If the update has not been performed for a period of time, the EZ Antivirus tray icon will be displayed. If you hover your mouse over the icon, a message will appear with an exclamation mark through it . The Update...
User Guide
Page 20
...will automatically start again shortly after any stage, the update can be canceled using the Update Antivirus button. Scheduling the Automatic Update As mentioned above, you can 't see the window, double-click the update tray icon (mentioned above). Or, if you wish the update ...Antivirus automatically update on the same day, enter 0 in the days field, and choose the amount of the update, the progress - The update will be performed. Update according to the schedule time below: This option allows you to choose your desired time to be performed. Choosing a set using the computer...
...will automatically start again shortly after any stage, the update can be canceled using the Update Antivirus button. Scheduling the Automatic Update As mentioned above, you can 't see the window, double-click the update tray icon (mentioned above). Or, if you wish the update ...Antivirus automatically update on the same day, enter 0 in the days field, and choose the amount of the update, the progress - The update will be performed. Update according to the schedule time below: This option allows you to choose your desired time to be performed. Choosing a set using the computer...
User Guide
Page 22
The quarantining of the infection. When EZ Antivirus detects malware, it from its current location. Infection: The name of viruses, Trojans, worms and other malware gives you a place to review infected items, with ... the option My proxy server requires authentication, then enter your proxy server details. Info: When the info link is clicked, the Quarantine Information Window is , by EZ Antivirus it in the fields supplied below the quarantined items list allow you with your username and password .Your password will need to download the...
The quarantining of the infection. When EZ Antivirus detects malware, it from its current location. Infection: The name of viruses, Trojans, worms and other malware gives you a place to review infected items, with ... the option My proxy server requires authentication, then enter your proxy server details. Info: When the info link is clicked, the Quarantine Information Window is , by EZ Antivirus it in the fields supplied below the quarantined items list allow you with your username and password .Your password will need to download the...
User Guide
Page 23
... view. Use the drop-down list located at the top of the window to select the log file you wish to clean it will end in the log viewer can be displayed in the EZ Antivirus installation folder. The information contained in either a .log or .txt file... it . Note that the real-time protection, if enabled, may instantly redetect the infection upon replacement. • Remove - Closes the Quarantined Items window. EZ Antivirus automatically creates log files for easy problem solving. 23 • Restore - Remove all items from the quarantined items list. • Purge - The ...
... view. Use the drop-down list located at the top of the window to select the log file you wish to clean it will end in the log viewer can be displayed in the EZ Antivirus installation folder. The information contained in either a .log or .txt file... it . Note that the real-time protection, if enabled, may instantly redetect the infection upon replacement. • Remove - Closes the Quarantined Items window. EZ Antivirus automatically creates log files for easy problem solving. 23 • Restore - Remove all items from the quarantined items list. • Purge - The ...
User Guide
Page 24
... • Display Adapters • Network Adapters • Certain System DLL's • Computer Associates Registry Keys • Windows Startup and other relevant Registry Keys • Uninstall Information • Services • Product Installation Path • Various files may experience problems when using EZ Antivirus software. Privacy Information CA ensures information will be used ? Message: Use this...
... • Display Adapters • Network Adapters • Certain System DLL's • Computer Associates Registry Keys • Windows Startup and other relevant Registry Keys • Uninstall Information • Services • Product Installation Path • Various files may experience problems when using EZ Antivirus software. Privacy Information CA ensures information will be used ? Message: Use this...
User Guide
Page 25
... Antivirus Tray Icons The EZ Antivirus tray icons are located at the bottom right hand side of these buttons. These will be described in your mouse over the tray icon, the status of functions which you double-click the flashing tray icon, the error will be associated ... in the appropriate log file. The flashing AV icon: Occasionally, you start Windows. Examples of such errors include the scheduled update failing, or a problem with a question mark next to customer support. EZ Antivirus will be entered. Once the information has been entered in the above will ...
... Antivirus Tray Icons The EZ Antivirus tray icons are located at the bottom right hand side of these buttons. These will be described in your mouse over the tray icon, the status of functions which you double-click the flashing tray icon, the error will be associated ... in the appropriate log file. The flashing AV icon: Occasionally, you start Windows. Examples of such errors include the scheduled update failing, or a problem with a question mark next to customer support. EZ Antivirus will be entered. Once the information has been entered in the above will ...
User Guide
Page 26
This prevents vulnerability to common my-eTrust.com websites. • Snooze Antivirus Protection - Displays the status of the real-time protection, and the date of the last update. • Product Info - Provides version information and expiry date...a set period of time. • Remove From Tray - These include: • EZ Antivirus - Also provides links to new viruses and ensures a current version is installed at all times. Allows you to disable EZ Antivirus for some time. The EZ Antivirus program window will be displayed. Quickly and easily download and install the latest Virus...
This prevents vulnerability to common my-eTrust.com websites. • Snooze Antivirus Protection - Displays the status of the real-time protection, and the date of the last update. • Product Info - Provides version information and expiry date...a set period of time. • Remove From Tray - These include: • EZ Antivirus - Also provides links to new viruses and ensures a current version is installed at all times. Allows you to disable EZ Antivirus for some time. The EZ Antivirus program window will be displayed. Quickly and easily download and install the latest Virus...