Diagnostics Guide
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... Model ...2-3 Inventory ...2-4 Improved GUI performance 2-4 Continuous Discovery...2-4 Directory Integration...2-4 Improved Software Detection 2-4 Machine Utilization Data 2-5 Linux OSIM...2-5 Linux Remote Control...2-5 Enhanced PIF Installer...2-5 Web Services ...2-6 Unicenter Software Delivery Database Design 2-6 USD Packager ...2-6 Obsolete Features Removed 2-8 Chapter 3: Understanding the Architecture 3-1 Agent ...3-2 Scalability Server ...3-2 Domain Manager ...3-2 Enterprise Manager...
... Model ...2-3 Inventory ...2-4 Improved GUI performance 2-4 Continuous Discovery...2-4 Directory Integration...2-4 Improved Software Detection 2-4 Machine Utilization Data 2-5 Linux OSIM...2-5 Linux Remote Control...2-5 Enhanced PIF Installer...2-5 Web Services ...2-6 Unicenter Software Delivery Database Design 2-6 USD Packager ...2-6 Obsolete Features Removed 2-8 Chapter 3: Understanding the Architecture 3-1 Agent ...3-2 Scalability Server ...3-2 Domain Manager ...3-2 Enterprise Manager...
Diagnostics Guide
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... that cover product specific and shared aspects of chapters that this document requires a login to the SupportConnect site. Implementation Guide Unicenter DSM r11.x - The chapters are referenced and should be selfcontained and randomly accessible. Release Impact Guide Product Readme files and... also provides insights into the higher level design patterns and process flows that make up to help you may encounter with your Unicenter® Desktop and Server Management (DSM) r11.x implementation. The following link: http://supportconnectw.ca.com/public/impcd/r11/StartHere....
... that cover product specific and shared aspects of chapters that this document requires a login to the SupportConnect site. Implementation Guide Unicenter DSM r11.x - The chapters are referenced and should be selfcontained and randomly accessible. Release Impact Guide Product Readme files and... also provides insights into the higher level design patterns and process flows that make up to help you may encounter with your Unicenter® Desktop and Server Management (DSM) r11.x implementation. The following link: http://supportconnectw.ca.com/public/impcd/r11/StartHere....
Diagnostics Guide
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..., Asset Management and Remote Control solutions, each tier in isolation anymore. However, Unicenter DSM is , Unicenter Asset Management r4, Unicenter Software Delivery r4 and Unicenter Remote Control r6). In truth, the separate products cannot easily be different for all...software. In general, there is no longer necessary or indeed possible to the Implementation Guide. namely Unicenter Asset Management, Unicenter Software Delivery and Unicenter Remote Control. Architectural components In previous releases, although integration was a consideration for each solution employed...
..., Asset Management and Remote Control solutions, each tier in isolation anymore. However, Unicenter DSM is , Unicenter Asset Management r4, Unicenter Software Delivery r4 and Unicenter Remote Control r6). In truth, the separate products cannot easily be different for all...software. In general, there is no longer necessary or indeed possible to the Implementation Guide. namely Unicenter Asset Management, Unicenter Software Delivery and Unicenter Remote Control. Architectural components In previous releases, although integration was a consideration for each solution employed...
Diagnostics Guide
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...the framework is installed, even if multiple components are installed. however, only one instance of separate databases - in addition to simplify the Unicenter DSM r11 solution, all three products now utilize a new Common Application Framework (CAF) for inter-machine communications as well as a ... Scalability Server and an Agent are all the product specific databases form part of a single database schema in prior releases; Configuration The Unicenter DSM products can now be deployed in r11 all provided by CCS, such as for Data Transport Service - Now, in an enterprise...
...the framework is installed, even if multiple components are installed. however, only one instance of separate databases - in addition to simplify the Unicenter DSM r11 solution, all three products now utilize a new Common Application Framework (CAF) for inter-machine communications as well as a ... Scalability Server and an Agent are all the product specific databases form part of a single database schema in prior releases; Configuration The Unicenter DSM products can now be deployed in r11 all provided by CCS, such as for Data Transport Service - Now, in an enterprise...
Diagnostics Guide
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...The r11 release incorporates the eTrust Vulnerability Manager (eVM) software scanner that can contain many thousand of the device. The separate Unicenter Software Delivery inventory capability has been removed from r11. This means no longer the case. Improved GUI performance The new UI ...source and, hence, provide support within a directory container. Basic, minimal inventory is maintained in users who are being available when Unicenter Asset Management is deployed. Query Groups are selected. Together, this is optimized for some confusion in a single location. The UI...
...The r11 release incorporates the eTrust Vulnerability Manager (eVM) software scanner that can contain many thousand of the device. The separate Unicenter Software Delivery inventory capability has been removed from r11. This means no longer the case. Improved GUI performance The new UI ...source and, hence, provide support within a directory container. Basic, minimal inventory is maintained in users who are being available when Unicenter Asset Management is deployed. Query Groups are selected. Together, this is optimized for some confusion in a single location. The UI...
Diagnostics Guide
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...set of install / Error notification / Cancel verification Chapter 2: What's New and What's Changed 2-5 Parameterization provides necessary automatic responses to support installation of Unicenter Asset Management has been removed; Enhanced PIF Installer Enhancements to the PIF Installer include: Compressed files in packages Enhanced product dependencies ... Reporting of Minimum, Maximum and Average values Linux OSIM OS Installation Management has been extended to machine specific setup values. however, Unicenter Asset Management heuristic scanning still remains.
...set of install / Error notification / Cancel verification Chapter 2: What's New and What's Changed 2-5 Parameterization provides necessary automatic responses to support installation of Unicenter Asset Management has been removed; Enhanced PIF Installer Enhancements to the PIF Installer include: Compressed files in packages Enhanced product dependencies ... Reporting of Minimum, Maximum and Average values Linux OSIM OS Installation Management has been extended to machine specific setup values. however, Unicenter Asset Management heuristic scanning still remains.
Diagnostics Guide
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... for multi-CD installs Web Services Web Services provide high level public interfaces into customer business processes Enables a single view for all Unicenter DSM data The interfaces are described by WSDL and used was used by the MDB which provides a properly relational schema. In the case of... collections from the Unicenter Software Delivery DB schema. The resulting PIF streams are maintained using a link table. In r11 this new version all three layers of ...
... for multi-CD installs Web Services Web Services provide high level public interfaces into customer business processes Enables a single view for all Unicenter DSM data The interfaces are described by WSDL and used was used by the MDB which provides a properly relational schema. In the case of... collections from the Unicenter Software Delivery DB schema. The resulting PIF streams are maintained using a link table. In r11 this new version all three layers of ...
Diagnostics Guide
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... file names are printed to improve ease of use. New version format Chapter 2: What's New and What's Changed 2-7 Instead, the product is installed through Unicenter Software Delivery. Additional PIF control parameter Two new control parameters are introduced here: - $PIF_BACKUP allows switching on user demand. dramatically decreasing the amount of...
... file names are printed to improve ease of use. New version format Chapter 2: What's New and What's Changed 2-7 Instead, the product is installed through Unicenter Software Delivery. Additional PIF control parameter Two new control parameters are introduced here: - $PIF_BACKUP allows switching on user demand. dramatically decreasing the amount of...
Diagnostics Guide
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.... Revision Number Each section is separated by a Scalability Server. It could also be replaced by a combination of n-tier managers for Unicenter Remote Control is not required an existing Workgroup server can be converted to SMPackager, Version "4.1.50.0" Obsolete Features Removed The following 4 sections...aligns to a more central Domain Manager with appropriate security authorization (permissions). DOSgate is replaced by r11. Unicenter Remote Control and DTS status monitoring agents will no longer shipped with any of the products and will be replaced by a dot...
.... Revision Number Each section is separated by a Scalability Server. It could also be replaced by a combination of n-tier managers for Unicenter Remote Control is not required an existing Workgroup server can be converted to SMPackager, Version "4.1.50.0" Obsolete Features Removed The following 4 sections...aligns to a more central Domain Manager with appropriate security authorization (permissions). DOSgate is replaced by r11. Unicenter Remote Control and DTS status monitoring agents will no longer shipped with any of the products and will be replaced by a dot...
Diagnostics Guide
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Common Application Framework and Startup Unicenter Asset Management and Unicenter Software Delivery containment views are no longer provided in Unicenter Explorer Chapter 2: What's New and What's Changed 2-9
Common Application Framework and Startup Unicenter Asset Management and Unicenter Software Delivery containment views are no longer provided in Unicenter Explorer Chapter 2: What's New and What's Changed 2-9
Diagnostics Guide
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..., how it is to work and, in particular, how the various components interoperate when functioning correctly. Chapter 3: Understanding the Architecture 3-1 The architecture employed by the Unicenter DSM Solution consists of this chapter is all intended to identify those major components, their typical architectural arrangement, and communication requirements. The purpose of multiple...
..., how it is to work and, in particular, how the various components interoperate when functioning correctly. Chapter 3: Understanding the Architecture 3-1 The architecture employed by the Unicenter DSM Solution consists of this chapter is all intended to identify those major components, their typical architectural arrangement, and communication requirements. The purpose of multiple...
Diagnostics Guide
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... software package installation, job execution, and remote control hosting. copying key data between Agents and their Manager. inventory collection from the Unicenter DSM Explorer or CLI). Rather than Domain Manager. For example, software packages can be staged on policy, or via directions from... and inventory can be shared across multiple machines. It embodies and executes the majority of complex application and business logic of computers and related information. They exist on all the individual managed end systems (Agents) communicating directly with an Engine running on ...
... software package installation, job execution, and remote control hosting. copying key data between Agents and their Manager. inventory collection from the Unicenter DSM Explorer or CLI). Rather than Domain Manager. For example, software packages can be staged on policy, or via directions from... and inventory can be shared across multiple machines. It embodies and executes the majority of complex application and business logic of computers and related information. They exist on all the individual managed end systems (Agents) communicating directly with an Engine running on ...
Diagnostics Guide
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...schema provides a unified and extensible model for all CA products and acts as the primary reference point. simple evaluation of the Unicenter DSM solution. Each Domain Manager can be part of multiple Domain Managers and hence, indirectly, Scalability Servers and Agents, either...CLI). copy and transform information from previous implementation versions Run generic SQL Run external exe Multiple Engine instances can run on remote machines. Unicenter DSM Explorer The Unicenter DSM Explorer is used to write single queries that were previously implemented in separate...
...schema provides a unified and extensible model for all CA products and acts as the primary reference point. simple evaluation of the Unicenter DSM solution. Each Domain Manager can be part of multiple Domain Managers and hence, indirectly, Scalability Servers and Agents, either...CLI). copy and transform information from previous implementation versions Run generic SQL Run external exe Multiple Engine instances can run on remote machines. Unicenter DSM Explorer The Unicenter DSM Explorer is used to write single queries that were previously implemented in separate...
Diagnostics Guide
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... all products (UAM, URC, USD) and components installed (including Scalability Server, Agent and Web components) boots up and then starts all Unicenter DSM processes are listed below for intelligence and data mining. Since nearly all configured plug-ins. The MDB manages operational and transactional data, ... happens is invoked persistently whenever a user logs in to a system. For the sake of illustration, let us consider what happens when a computer that CAF starts up . The DSM MDB resides at the Domain Manager and the Enterprise manager levels, though it is only used to provide...
... all products (UAM, URC, USD) and components installed (including Scalability Server, Agent and Web components) boots up and then starts all Unicenter DSM processes are listed below for intelligence and data mining. Since nearly all configured plug-ins. The MDB manages operational and transactional data, ... happens is invoked persistently whenever a user logs in to a system. For the sake of illustration, let us consider what happens when a computer that CAF starts up . The DSM MDB resides at the Domain Manager and the Enterprise manager levels, though it is only used to provide...
Diagnostics Guide
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...and geographic locations? Useful commands include: Chapter 4: Basic Troubleshooting 4-1 For information about Computer Associates Technical Support, see the chapter "Working with Support" later in which it occurs can help if you begin troubleshooting the problem, identify: The Unicenter DSM version, patch level, and list of deployed components (for example server and... MDB shared by other non-DSM solutions? Useful commands include the following: CAF STATUS DSMVER DSMinfo tngdts camping For more information on mobile computers such as any currently applied (or pending) patches.
...and geographic locations? Useful commands include: Chapter 4: Basic Troubleshooting 4-1 For information about Computer Associates Technical Support, see the chapter "Working with Support" later in which it occurs can help if you begin troubleshooting the problem, identify: The Unicenter DSM version, patch level, and list of deployed components (for example server and... MDB shared by other non-DSM solutions? Useful commands include the following: CAF STATUS DSMVER DSMinfo tngdts camping For more information on mobile computers such as any currently applied (or pending) patches.
Diagnostics Guide
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...Where it happened When it happened What effect it is likely with the software package rather than the package. 4-2 Unicenter IT Resource Management Diagnostics Guide winver.exe / ver.exe (for delivery and installation on a single machine but fails to three similar machines...successfully on two of any other software packages were successfully delivered and installed on the rest of your installation (for example, Microsoft SQL Server). Network protocols, firewall port limitations, and any additional software packages that normally happens does not. uname command ...
...Where it happened When it happened What effect it is likely with the software package rather than the package. 4-2 Unicenter IT Resource Management Diagnostics Guide winver.exe / ver.exe (for delivery and installation on a single machine but fails to three similar machines...successfully on two of any other software packages were successfully delivered and installed on the rest of your installation (for example, Microsoft SQL Server). Network protocols, firewall port limitations, and any additional software packages that normally happens does not. uname command ...
Diagnostics Guide
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... problem be undergoing a software update of the problem. By identifying a pattern in the environment had an unexpected effect User error 4-4 Unicenter IT Resource Management Diagnostics Guide Once again, the goal is to identify the potential cause(s). Identify Potential Causes Can the problem be able... log files, it spread to be reproduced in the product or component had an unexpected effect A change ? Does it affect only computers that all agents failing or only the Windows NT agents)? What is the size of a single error (for example, the day ...
... problem be undergoing a software update of the problem. By identifying a pattern in the environment had an unexpected effect User error 4-4 Unicenter IT Resource Management Diagnostics Guide Once again, the goal is to identify the potential cause(s). Identify Potential Causes Can the problem be able... log files, it spread to be reproduced in the product or component had an unexpected effect A change ? Does it affect only computers that all agents failing or only the Windows NT agents)? What is the size of a single error (for example, the day ...
Diagnostics Guide
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...Scalability Server machine you will fix the problem. Incorrect patch application. For example, if you have changed the name of Unicenter. Inconsistent patch application. Changes to any part of functional and nonfunctional machines that applying the missing patch will need to the... . This is true for example, virus scanning software or security software) OS configuration (such as users, users groups, computers and computer groups Configuration files Security and access rights Other software that you may not have the patch correctly applied...
...Scalability Server machine you will fix the problem. Incorrect patch application. For example, if you have changed the name of Unicenter. Inconsistent patch application. Changes to any part of functional and nonfunctional machines that applying the missing patch will need to the... . This is true for example, virus scanning software or security software) OS configuration (such as users, users groups, computers and computer groups Configuration files Security and access rights Other software that you may not have the patch correctly applied...
Diagnostics Guide
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... common components and integration points are not corrupt. Therefore, if you identify possible causes for USD, UAM, URC and their common components and integration points. 4-6 Unicenter IT Resource Management Diagnostics Guide This can use DTS, one part of troubleshooting a USD package distribution problem is recycled. Some modifications are only temporary and...
... common components and integration points are not corrupt. Therefore, if you identify possible causes for USD, UAM, URC and their common components and integration points. 4-6 Unicenter IT Resource Management Diagnostics Guide This can use DTS, one part of troubleshooting a USD package distribution problem is recycled. Some modifications are only temporary and...
Diagnostics Guide
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... section later in this chapter. Disable the Asset Management Sector Server service from a prior Unicenter Asset Management release installed on the computer on which you start the Unicenter DSM installation. If after reviewing these guidelines helps minimize your installation, proceed to follow when...on the installation media or in the README file included on the computer. If it have problems with your chances of the Unicenter Desktop and Server Management components, find out what other Unicenter software is not disabled, the RSS service will you install, upgrade...
... section later in this chapter. Disable the Asset Management Sector Server service from a prior Unicenter Asset Management release installed on the computer on which you start the Unicenter DSM installation. If after reviewing these guidelines helps minimize your installation, proceed to follow when...on the installation media or in the README file included on the computer. If it have problems with your chances of the Unicenter Desktop and Server Management components, find out what other Unicenter software is not disabled, the RSS service will you install, upgrade...