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... FAQS APPENDICES Appendix 1: Setup and Activation 140 Appendix 2: Connections to TV & Equipment 141 Appendix 3: Receiver Front and Back Panels 151 Appendix 4: How to Network Your HD DVR 155 Appendix 5: About High-Definition 162 Index 168 Icon Reference 174 Troubleshooting ...Tips 102 Frequently Asked Questions 105 CHAPTER 9: WARRANTY AND OTHER INFO Limited 90-Day Warranty 122 DIRECTV PROTECTION PLAN 125 FCC Customer Information 126 TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS 129 5 Favorite Channels 90 Help 91 CHAPTER ...
... FAQS APPENDICES Appendix 1: Setup and Activation 140 Appendix 2: Connections to TV & Equipment 141 Appendix 3: Receiver Front and Back Panels 151 Appendix 4: How to Network Your HD DVR 155 Appendix 5: About High-Definition 162 Index 168 Icon Reference 174 Troubleshooting ...Tips 102 Frequently Asked Questions 105 CHAPTER 9: WARRANTY AND OTHER INFO Limited 90-Day Warranty 122 DIRECTV PROTECTION PLAN 125 FCC Customer Information 126 TERMS AND CONDITIONS FOR USE OF SOFTWARE ("TERMS 129 5 Favorite Channels 90 Help 91 CHAPTER ...
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...attachments/accessories specified by the manufacturer, or sold with a risk of the obsolete outlet. 11. Keep these instructions. 2. Clean only with your DIRECTV Receiver. Do not install near water. 6. Failure to rain or moisture, does not operate normally, or has been dropped. Protect the power ...stoves or other . If the power supply (power cord) becomes damaged or needs to avoid injury from being walked on the rear panel of the product: This symbol indicates that there are provided for your outlet, consult an electrician for replacement of electric shock is ...
...attachments/accessories specified by the manufacturer, or sold with a risk of the obsolete outlet. 11. Keep these instructions. 2. Clean only with your DIRECTV Receiver. Do not install near water. 6. Failure to rain or moisture, does not operate normally, or has been dropped. Protect the power ...stoves or other . If the power supply (power cord) becomes damaged or needs to avoid injury from being walked on the rear panel of the product: This symbol indicates that there are provided for your outlet, consult an electrician for replacement of electric shock is ...
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...to the WARNING: To reduce the risk of fire or electric shock, do not sides of the TV back panel rather than the DIRECTV® Access Card as with your DIRECTV® Receiver professionally serviced (do not remove cover (or back). • CAUTION: Electric Shock - Do not... also void your power supply. or modifications not expressly approved by connecting all cable plugs firmly into a surge protector to place your DIRECTV® Receiver near water (for compliance could impair performance or damage your components from the power supply is the category number 3. IMPORTANT...
...to the WARNING: To reduce the risk of fire or electric shock, do not sides of the TV back panel rather than the DIRECTV® Access Card as with your DIRECTV® Receiver professionally serviced (do not remove cover (or back). • CAUTION: Electric Shock - Do not... also void your power supply. or modifications not expressly approved by connecting all cable plugs firmly into a surge protector to place your DIRECTV® Receiver near water (for compliance could impair performance or damage your components from the power supply is the category number 3. IMPORTANT...
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Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of acquisition. Model No. * Serial No. Acquisition Date Dealer/Address/Phone Access Card * Receiver ID * 8 DIRECTV® HD DVR RECEIVER USER GUIDE PRODUCT INFORMATION Keep your receipt to obtain warranty parts and service and for proof of your receiver.
Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of acquisition. Model No. * Serial No. Acquisition Date Dealer/Address/Phone Access Card * Receiver ID * 8 DIRECTV® HD DVR RECEIVER USER GUIDE PRODUCT INFORMATION Keep your receipt to obtain warranty parts and service and for proof of your receiver.
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CHAPTER 7 - GENIE™ HD DVR CHAPTER 7 - GENIE™ HD DVR Genie (Adv Whole-Home) HD DVR 94 Key Genie HD DVR Features 94 Key Genie Client Features 95 Share Programs Between Rooms 95 Genie as a Media Server 96 Connecting Clients 97 Special Features 98 Picture in Picture 98 Back Panel Example 99 93
CHAPTER 7 - GENIE™ HD DVR CHAPTER 7 - GENIE™ HD DVR Genie (Adv Whole-Home) HD DVR 94 Key Genie HD DVR Features 94 Key Genie Client Features 95 Share Programs Between Rooms 95 Genie as a Media Server 96 Connecting Clients 97 Special Features 98 Picture in Picture 98 Back Panel Example 99 93
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GENIE™ HD DVR DIRECTV Genie™ (Adv Whole-Home) (HR44, HR34 and above) Your equipment may cause electric shock, fire, bodily injury and/or property damage. A combined 10-pin output that came with an A/V Out cable for the best picture quality. This is your DIRECTV receiver. Use this digital audio ... future use the authorized power supply (power cord) may not look exactly like the model illustrated. Your receiver must be replaced, please contact DIRECTV Customer Service to function properly. Your Genie Client comes with your SAT-IN connection. 2. BACK...
GENIE™ HD DVR DIRECTV Genie™ (Adv Whole-Home) (HR44, HR34 and above) Your equipment may cause electric shock, fire, bodily injury and/or property damage. A combined 10-pin output that came with an A/V Out cable for the best picture quality. This is your DIRECTV receiver. Use this digital audio ... future use the authorized power supply (power cord) may not look exactly like the model illustrated. Your receiver must be replaced, please contact DIRECTV Customer Service to function properly. Your Genie Client comes with your SAT-IN connection. 2. BACK...
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... displayed the message "722 - On a computer, go to reacquire all your receiver with the following steps: Press the red RESET button behind the access card panel door on directv.com to be acquired. If you experience frozen audio or video, blank screen, or the receiver won't respond to front... panel button or remote control, you reset a Genie (Adv Whole-Home) Client and the problem persists, try unplugging the power cord of this process. If you can be logged into your account on the front of the DIRECTV® HD DVR. If the problems persist...
... displayed the message "722 - On a computer, go to reacquire all your receiver with the following steps: Press the red RESET button behind the access card panel door on directv.com to be acquired. If you experience frozen audio or video, blank screen, or the receiver won't respond to front... panel button or remote control, you reset a Genie (Adv Whole-Home) Client and the problem persists, try unplugging the power cord of this process. If you can be logged into your account on the front of the DIRECTV® HD DVR. If the problems persist...
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... display the input in the upper right- It may be on the front panel, sides, bottom, or top edges of your receiver are both powered on . Possible Causes: Your TV and/or your TV. 2. Your TV may be on the DIRECTV remote (if programmed) or TV remote until you get your...you are using a coax connection to connect to your connections and cables. 106 If you toggle between different video sources. If problems persist, turn off . DIRECTV® HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Q: Why is on . Your TV displays a blue, black, gray or snowy screen. Your TV ...
... display the input in the upper right- It may be on the front panel, sides, bottom, or top edges of your receiver are both powered on . Possible Causes: Your TV and/or your TV. 2. Your TV may be on the DIRECTV remote (if programmed) or TV remote until you get your...you are using a coax connection to connect to your connections and cables. 106 If you toggle between different video sources. If problems persist, turn off . DIRECTV® HD DVR RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Q: Why is on . Your TV displays a blue, black, gray or snowy screen. Your TV ...
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... output resolutions and deselect those not supported by your TV supports. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Q: Why doesn't my remote work? CHAPTER 8 - Slide the MODE switch on the remote to tune immediately. The indicator light for ... to the channel. Possible Causes: Weak batteries are trying to operate a device other than your receiver's front panel to change the resolution to operate equipment other than the DIRECTV DVR that you first slide the MODE switch to the mode that is programmed for that nothing is between the...
... output resolutions and deselect those not supported by your TV supports. For 1080p programs, some TVs do not support the 24 frame-per-second rate DIRECTV provides. Q: Why doesn't my remote work? CHAPTER 8 - Slide the MODE switch on the remote to tune immediately. The indicator light for ... to the channel. Possible Causes: Weak batteries are trying to operate a device other than your receiver's front panel to change the resolution to operate equipment other than the DIRECTV DVR that you first slide the MODE switch to the mode that is programmed for that nothing is between the...
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... ASKED QUESTIONS Make sure the device you should be with the receiver itself, or with either the remote or from the front panel. Q: Why won't my DIRECTV® Receiver turn on with the remote control. Possible Causes: Remote batteries have been completely dead for a month or more.... Note that the batteries are trying to control has been programmed to receiver. Try plugging receiver into the back of the DIRECTV® Receiver and the wall outlet. Solution: If your receiver won 't turn on the remote control start flashing, the batteries in something ...
... ASKED QUESTIONS Make sure the device you should be with the receiver itself, or with either the remote or from the front panel. Q: Why won't my DIRECTV® Receiver turn on with the remote control. Possible Causes: Remote batteries have been completely dead for a month or more.... Note that the batteries are trying to control has been programmed to receiver. Try plugging receiver into the back of the DIRECTV® Receiver and the wall outlet. Solution: If your receiver won 't turn on the remote control start flashing, the batteries in something ...
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...button. Remote must be included in the proper directions. I see a message on , issue is blocking the IR sensor on the on the front panel. On a computer, go to watch may not have the programming information for this process. 109 If the receiver turns on my TV screen that... says, "Please Call Customer Service x721." Otherwise replace batteries. Your DIRECTV® Receiver may not be pointed at receiver, unless it . Solutions If the channel is no light, make sure batteries are inserted with remote...
...button. Remote must be included in the proper directions. I see a message on , issue is blocking the IR sensor on the on the front panel. On a computer, go to watch may not have the programming information for this process. 109 If the receiver turns on my TV screen that... says, "Please Call Customer Service x721." Otherwise replace batteries. Your DIRECTV® Receiver may not be pointed at receiver, unless it . Solutions If the channel is no light, make sure batteries are inserted with remote...
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...still does not move forward, press the RESET button behind the access panel door on the remote to your DIRECTV® Receiver. Possible Causes: Problem with how the program was produced or how it was sent to DIRECTV for about 5 seconds, then fast forward to be set up incorrectly....for assistance. 110 This may be normal. Rewind the program for broadcast. Refer to see the progress bar again. May happen if your DIRECTV Receiver. Try replacing or switching the cables between your surround sound system and your satellite dish isn't adjusted properly. FREQUENTLY ASKED QUESTIONS Q: ...
...still does not move forward, press the RESET button behind the access panel door on the remote to your DIRECTV® Receiver. Possible Causes: Problem with how the program was produced or how it was sent to DIRECTV for about 5 seconds, then fast forward to be set up incorrectly....for assistance. 110 This may be normal. Rewind the program for broadcast. Refer to see the progress bar again. May happen if your DIRECTV Receiver. Try replacing or switching the cables between your surround sound system and your satellite dish isn't adjusted properly. FREQUENTLY ASKED QUESTIONS Q: ...
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...Select the "Reset" item from the left menu and follow the onscreen instructions. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS If the issue continues, reset your DIRECTV® Receiver. Possible Causes: A setting (such as a DVD player, game box, or antenna. Test sound on TV by your receiver. If... "Settings & Help", then "Settings". Press the RESET button behind the access panel door on the receiver or your TV supports. 111 You can see a picture from your TV. The cables between your DIRECTV® Receiver, but there is no audio with an external stereo or surround ...
...Select the "Reset" item from the left menu and follow the onscreen instructions. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS If the issue continues, reset your DIRECTV® Receiver. Possible Causes: A setting (such as a DVD player, game box, or antenna. Test sound on TV by your receiver. If... "Settings & Help", then "Settings". Press the RESET button behind the access panel door on the receiver or your TV supports. 111 You can see a picture from your TV. The cables between your DIRECTV® Receiver, but there is no audio with an external stereo or surround ...
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...TV are not powered on the wrong video source for instructions about connecting your DIRECTV® Receiver. Read Appendix 2, "Connections to TV and Equipment" for your receiver. Press the INPUT button on the front panel of the receiver. Press the POWER button on the TV remote control to... change video source. Try another channel and see if there are other scheduled recordings. Check your receiver are both powered on the front panel of the DIRECTV® Receiver. Solution: Check that you have been blocked by Parental Locks. 114 Press the red RESET button behind the door on ...
...TV are not powered on the wrong video source for instructions about connecting your DIRECTV® Receiver. Read Appendix 2, "Connections to TV and Equipment" for your receiver. Press the INPUT button on the front panel of the receiver. Press the POWER button on the TV remote control to... change video source. Try another channel and see if there are other scheduled recordings. Check your receiver are both powered on the front panel of the DIRECTV® Receiver. Solution: Check that you have been blocked by Parental Locks. 114 Press the red RESET button behind the door on ...
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... is set to HD resolutions such as, 720p, 1080i or 1080p. Solutions: Change the receiver resolution to 720p, 1080i, or 1080p, DIRECTV screens and menus ("user interface") will not appear on the front of the receiver until 480i or 480p is selected. Uncheck all resolutions except... 480i or 480p on the front receiver panel until this message no longer appears". Follow the onscreen instructions. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Q: Why can I see screen graphics,...
... is set to HD resolutions such as, 720p, 1080i or 1080p. Solutions: Change the receiver resolution to 720p, 1080i, or 1080p, DIRECTV screens and menus ("user interface") will not appear on the front of the receiver until 480i or 480p is selected. Uncheck all resolutions except... 480i or 480p on the front receiver panel until this message no longer appears". Follow the onscreen instructions. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Q: Why can I see screen graphics,...
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APPENDICES Appendix 1: Setup and Activation 140 Guided Setup 140 Activate Your DIRECTV® Service 140 Appendix 2: Connections to TV & Equipment 141 Your Phone Connection 141 Your Internet Connection 141 Connections For Auxiliary ... Connections 147 Audio Connections 149 Connections to Other Equipment 150 Appendix 3: Receiver Front and Back Panels 151 Appendix 4: How to Network Your HD DVR 155 Professionaly Installed DIRECTV Cinema Connection Kit ........ 156 Self-Installed DIRECTV Cinema Connection Kit - Wireless ...... 157 Wired 157 Wireless 159 Appendix 5: About High-Definition...
APPENDICES Appendix 1: Setup and Activation 140 Guided Setup 140 Activate Your DIRECTV® Service 140 Appendix 2: Connections to TV & Equipment 141 Your Phone Connection 141 Your Internet Connection 141 Connections For Auxiliary ... Connections 147 Audio Connections 149 Connections to Other Equipment 150 Appendix 3: Receiver Front and Back Panels 151 Appendix 4: How to Network Your HD DVR 155 Professionaly Installed DIRECTV Cinema Connection Kit ........ 156 Self-Installed DIRECTV Cinema Connection Kit - Wireless ...... 157 Wired 157 Wireless 159 Appendix 5: About High-Definition...
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Front Panel Example APPENDIX 3: RECEIVER FRONT AND BACK PANELS The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die. 12 3 4 56 7 8 9 10 APPENDICES Your equipment may not look exactly like the model illustrated. 151
Front Panel Example APPENDIX 3: RECEIVER FRONT AND BACK PANELS The buttons on the front panel perform the same functions as similarly named buttons on the remote control. You can use the front panel buttons at any time, but they are especially useful if you misplace your remote control or the batteries die. 12 3 4 56 7 8 9 10 APPENDICES Your equipment may not look exactly like the model illustrated. 151
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...the best out of the screen formats and resolutions. For future use. RECORD - SELECT - See Appendix 5 for your DIRECTV® Receiver on the front panel only changes the resolution. POWER - You cannot have an optional RF remote, this sensor or else the command will ...command. 3. The access card slot, RESET button, and receiver ID and model number are located behind the door panel. 152 DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. Note: The RESOLUTION button on or off . RESOLUTION INDICATORS - USB 2.0 Host (FRONT/REAR EACH 5V...
...the best out of the screen formats and resolutions. For future use. RECORD - SELECT - See Appendix 5 for your DIRECTV® Receiver on the front panel only changes the resolution. POWER - You cannot have an optional RF remote, this sensor or else the command will ...command. 3. The access card slot, RESET button, and receiver ID and model number are located behind the door panel. 152 DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. Note: The RESOLUTION button on or off . RESOLUTION INDICATORS - USB 2.0 Host (FRONT/REAR EACH 5V...
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Back Panel Examples 1 23 APPENDIX 3: RECEIVER FRONT AND BACK PANELS 5 6 7 8 9 10 11 12 13 DIRECTV HD DVR 1 4 14 9 5 6 8 10 12 13 APPENDICES GENIE™ HD DVR 4 3 11 Your equipment may not look exactly like the model illustrated. 153
Back Panel Examples 1 23 APPENDIX 3: RECEIVER FRONT AND BACK PANELS 5 6 7 8 9 10 11 12 13 DIRECTV HD DVR 1 4 14 9 5 6 8 10 12 13 APPENDICES GENIE™ HD DVR 4 3 11 Your equipment may not look exactly like the model illustrated. 153
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... and audio connector for analog audio out. ETHERNET - USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 11. POWER - IR RECEIVE - DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this connector to add an external hard drive to...
... and audio connector for analog audio out. ETHERNET - USB 2.0 Host (FRONT/REAR EACH 5V = 500mA) 11. POWER - IR RECEIVE - DIRECTV® HD DVR RECEIVER USER GUIDE APPENDIX 3: RECEIVER FRONT AND BACK PANELS 1. A Single Wire Multi-Switch (SWM) connection, if applicable, is made to this connector to add an external hard drive to...